Fridays HealthReviews of joinfridays.com

Response from Fridays HealthFeb 15, 2025

We’re truly sorry that your experience with Fridays didn’t meet your expectations. We appreciate you acknowledging that we provided the medication as advertised, but we also take your concerns seriously. Our goal is to offer convenient and expert-guided weight care for those who may not have easy access through their PCP or prefer a specialized approach. That said, no patient should have to message multiple times to schedule an appointment, and we sincerely regret any frustration this caused. We are actively working on improving our scheduling system to ensure a smoother experience for all patients. If there’s anything we can do to address your concerns further, please don’t hesitate to reach out at [email protected]. We appreciate your feedback and will continue improving to better serve our patients.

Response from Fridays HealthFeb 15, 2025

We’re really sorry to hear that you haven’t received your order yet. That’s definitely not the experience we want for our patients, and we’d love to get this resolved for you as quickly as possible. Please reach out to our support team at [email protected] so we can look into your order and provide an update. We appreciate your patience and the opportunity to make this right. Best, The Fridays Health Team

Response from Fridays HealthFeb 15, 2025

We sincerely apologize for the delays you experienced with your refill. We understand how frustrating that can be, and we truly appreciate your patience. Our goal is always to provide a seamless experience, but occasional delays can occur due to factors like provider approvals and pharmacy fulfillment timelines. While we can’t guarantee discounts or free refills, we’d love to make this right in any way we can. Please reach out to our support team at [email protected], and we’ll be happy to review your case and explore possible solutions. Your feedback is invaluable, and we’re actively working to improve our refill process to prevent future delays. Best, The Fridays Health Team

Response from Fridays HealthFeb 15, 2025

We are deeply sorry to hear about your experience and that you became ill. Your health and safety are our top priorities, and this is absolutely not the experience we want for our patients. While we partner with licensed pharmacies to fulfill prescriptions, errors like this should never happen. We take this very seriously and would like to investigate the issue further to ensure it is properly addressed. Please reach out to us at [email protected] so we can look into this matter and assist you in any way possible. We appreciate your feedback and wish you the best in your health journey. Best, The Fridays Health Team

Response from Fridays HealthFeb 15, 2025

We sincerely apologize for the frustration and inconvenience you’ve experienced. Delays in reviewing lab reports and medication fulfillment are not the experience we want for our patients, and we truly regret any miscommunication on our end. We’d love to take a closer look at your account to see what happened and find the best possible resolution. Please reach out to our support team at [email protected], and we’ll work to address this for you as quickly as possible. Your feedback is important, and we’re committed to improving our processes to prevent issues like this in the future. Best, The Fridays Health Team

Response from Fridays HealthFeb 15, 2025

We’re truly sorry for the frustration and poor experience you had with our support and provider scheduling. This is absolutely not the level of service we aim to provide, and we sincerely regret the delays and miscommunication regarding your refund. We appreciate you bringing this to our attention, and we’d like the opportunity to review your case further to ensure we handle it properly. Please reach out to us at [email protected], and we’ll do our best to make this right. Your feedback is invaluable in helping us improve, and we deeply regret any inconvenience this has caused you. Best, The Fridays Health Team

Response from Fridays HealthFeb 15, 2025

We’re sorry to hear that you feel misled and frustrated with our pricing and pharmacy policies. Our goal is to be as transparent as possible, and we apologize if there was any misunderstanding regarding where prescriptions can be sent. While we do offer the option to send brand-name medications to your preferred pharmacy, compounded medications are fulfilled through our partnered pharmacies to ensure consistency, safety, and availability. Regarding pricing, we strive to provide a complete service that includes medical oversight, prescription management, and support, in addition to the medication itself. We understand that pricing can vary between pharmacies, and we appreciate your feedback as we continuously work to provide the best value to our patients. If you’d like to discuss this further or if there’s anything we can do to improve your experience, please reach out to us at [email protected]. We appreciate your feedback and the opportunity to improve. Best, The Fridays Health Team

Response from Fridays HealthFeb 5, 2025

We’re sorry to hear about your frustration and appreciate you bringing this to our attention. Our goal is always to support our patients in accessing the care they need, and we understand how important insurance coverage is in this process. Insurance approvals can be complex, and while we submit prior authorizations on behalf of our patients, decisions are ultimately made by the insurance provider based on their specific criteria. We absolutely want to help you understand the reason for your denial and explore any possible next steps. Please reach out to our support team at [email protected], and we’d be happy to review your case in detail and discuss any options that may be available to you. We truly value your feedback and want to ensure you feel supported throughout your journey.