Fridays HealthReviews of joinfridays.com

I want to flag a troubling billing experience that other customers should know about: * April 12, 2025** – I purchased the *3‑Month Sema Subscription* advertised at **\$699** minus a **\$100 promo code**, so I paid **\$599** up‑front for coverage from **April 11 – July 11, 2025**. * Later in April** – Friday Health *unilaterally* refunded \$100 and flipped my plan to a **\$249/month** subscription, claiming the discount “was meant for the first monthly payment.” No one asked my permission to change terms. * May 6, 2025** – Even my Friday Health doctor couldn’t tell whether I was on a monthly or 3‑month plan. He escalated the issue to billing. * May 6‑7, 2025** – Patient Support told me Friday Health “no longer offers a 3‑month subscription with a 3‑month medication supply.” That would be fine—except the **same 3‑month plan (with the \$100 promo)** is still live on their website and app. I sent them screenshots. * Their latest reply: “The 3‑month subscription is available, but refills and shipments will still be monthly.” In other words: pay up front, but get billed monthly service anyway. Why this matters! 1. Changing contract terms after payment feels like classic bait‑and‑switch. 2. Mixed messagesvfrom support and my own physician undermine trust. 3. Advertising a plan you say no longer exists is misleading at best. What I’m asking Friday Health to do * Honor the 3‑month subscription I purchased **and** apply the advertised \$100 discount. * Provide clear written policies so customers aren’t blindsided. * Train support staff so answers are consistent across departments. Until then, new customers should proceed with caution and double‑check every charge. Update Friday May 9, 2025 Ridiculousness. At having to repeat myself. Now they’re asking if I want to change my subscription from 1 month to 3 months, which was my original plan. Now they are asking for my permission. I stated again, yes, AND to apply the $100 discount. Now, they are denying that I’m eligible for the discount as it’s for new patients only. Seriously. I’m not making this up. At every turn, there’s denial on their part with ZERO accountability as I have to waste my time, repeatedly, to state the same facts over and over again. Super sketchy way to do business.

The medication never makes me feel full dose isn’t near strong enough I’m bouncing between 203 and 200 same as I weighed when I started.I’m hoping this is not another Facebook snake oil. I’m going to try one more round next dose and if I don’t see a lot of results I’m going to go to a doctor and get the real medication

Additional UPDATE-5/16/25 I emailed back asking them why I wasn't told to keep the box, or get a picture of the mailing label, when I emailed the first time? No response BUT today sure enough they billed me for another month full price even though I was shorted medicine the first month! This is an unethical business practice!!! UPDATE- I received an email today informing me that I need to do this AFTER WEEKS in order to have the issue resolved. *In order to proceed with your replacement request, our pharmacy requires additional photos as per their policy. Specifically, we would need the following: A photo of the parcel packaging you received, clearly showing the tracking number. A photo of the vial of medication. A photo of all items included in the package. A close-up photo of the vial and its lid, particularly if you suspect it contains less medication than expected. If you are unable to provide these photos, the pharmacy can still send a replacement; however, please note that a charge will apply in this case.* So I was supposed to keep the original package all this time, I already submitted pictures of the box and contents inside (didn't clearly have the tracking label in the photo)! Now I HAVE TO PAY FOR THEIR CARELESSNESS AND LACK OF BUSINESS ETHICS. I was also told to pre-fill the syringes, which makes me uncomfortable for spoilage. Prescribed on 4-16, only received on 5-1 (even though company says 5-7 days from prescription) because I had to send numerous messages to track down my order. Was given a “backlog” excuse! Well what’s going to happen when I need next months supply? 2 weeks off the medication until I get my order again?? Anyway, I get the order and inside the box the medication bottle was open and one vial was just laying at the bottom of package. (Was expecting 4 vials for 4 injections) I sent a message inquiring about the very small amount in the vial (doesn’t look like 4 injections worth of medication) and condition in which the medication was received. Response was vague. That’s enough .5 is a small amount and no mention of my concern in which the package was improperly shipped! My husband and I are both trying this for the first time and using Fridays. Not happy at all with initial introduction/service.

THREE times a charm! Joinfridays “fails” to send a refill of medication/semaglutude on time. Your expected to pay upfront for your refill and lucky if the refill gets processed on time. I’m on week TWO with no refill in sight! ONLY contact is w/message if joinfridays clearly read my message (S) they would have “read” the order has NOT been placed by Joinfridays w/the pharmacy but PAID FOR!!!!

I really wanted to like Join Fridays. My husband and I both signed up in February. He hasn't had any issues with his 2 orders (monthly). I signed up for the 3 month plan. I received the first two vials quickly. I did notice my packaging from my pharmacy wasn't as good as my husband's. His had foam to keep everything secure and got enough syringes/alcohol wipes. I didn't receive enough syringes and my vials were loose in a package. My first doses seemed okay, I didn't have any issues and I was still losing weight (as I was already in a calorie deficit and my weight was down 35 pounds before I joined Fridays) then my weight plateud, which is to be expected but didn't think it would happen so early on. Fast forward 8 weeks, my third vial never arrived even though I had reached out to support multiple times and they said it'd be automatically sent. Never was I also realized the vials of meds the pharmacy sent me went out of date/expired 10 days after I received it. So I was taking expired/Ineffective meds for 7 weeks. I've had 38 messages with support, sent 10 photos of the expired vials, they've had 2 providers call me because "you have a question about your meds", explained to both those providers the issue who have also put in support tickets for me but the only thing anyone can say is "sorry for the inconvenience we're working to resolve your issue" but again going on 20 days in and no resolution on a $700 order or any real action for sending me harmful medication. Supprt@joinfridays does NOTHING and I Get nowhere when contacting them. **update** (4/24) Fridays responded to this post as you all can see, but there hasn't been anyone who has contacted me and there has been no further communication on the existing support threads. I'll continue to update here until this issue is resolved. 5/1 I spoke with a provider and received my third vial finally but the 2 original, expired vials have yet to be replaced or refunded. 5/10 I recieved an email from Fridays telling me the Pharmacy timeframe has expired so they're unable to replace the medications. Not sure how a pharmacy timeframe "runs out" on expired meds and negligent practices. They offered $199 that's not even enough for one vial. So, this matter still isn't resolved.

When I receive my medicine the bottle like almost gone I had to give myself 25 unit for 4 weeks I called to speak with someone regarding this issue she told me to send her a Picture to her email and I did then she stated that it’s the right amount and the bottle I seen other bottles are very full to the top not half way gone then another I haven’t lost any type of weight from this medicine at all not one pound

It shouldn’t be that hard to change addresses I’ve done it with you guys 10 times now and nobody has gotten it straight

I signed up March 2025 with the $100 off special. This month April 2025 I did NOT check in for a refill because I did not need more medication. They charge your credit card automatically each month and don’t send any medication. Be aware! I disputed the charge with my credit card company and then emailed support via the portal. After no response via message I called and spoke with a representative. I refunded and requested to cancel my subscription. I do not recommend this company. The second issue I had was the medication my dr prescribed was NOT what was sent to me in March 2025. When I contacted support they said oh the Olympia pharmacy compounds differently so they send whatever they have. Again I did not received the product that me and my dr discussed during our virtual visit. There are better companies. I have used 3. I don’t recommend any with a membership fee. Just give me medication and that’s all is needed. There are free GLP1 support groups on social media!!!! Well my issue with them has been resolved this is just a warning to others don’t fall for their first month discount rate.