Fridays HealthReviews of joinfridays.com

4.44,428 reviews
Personal Care
17322 Murphy Ave, Irvine, California

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Fridays Health

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About Fridays Health

At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!

Fridays Health (joinfridays.com) has 4,428 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: joinfridays.com
Website: joinfridays.com
Category: Personal Care
Location: Irvine, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Katie L.

May 10, 2025

No communication from customer service. Impossible to contact.

In my first month I requested a delay in shipment because I would be traveling. They confirmed the delay and then proceeded to have the medication shipped anyway. I communicated with them within 10 min of receiving the shipping email. No response. Emailed again when it was delivered. Their suggestion? Have someone go get it. Complete disregard for people that may have moved away from friends and family and don’t have someone to go get it which I communicated to them. They went radio silent. Eventually told me they were “passing it on to another team”. Radio silent from the “other team” for 2 weeks despite repeated attempts to contact them. At this point I have repeatedly requested just a refund for the month and a cancellation of my subscription and have continued to be ghosted and get no response. There is no phone number available so you can only communicate with them via email or their website chat which go largely unanswered from both. Absolutely the worst customer service I have ever received and completely unreliable for a health-related company. I cannot recommend to stay far far away.

Response from Fridays HealthMay 13, 2025

We're truly sorry for the experience you’ve had — this is not the level of service we strive to deliver. We understand how frustrating it must be to feel ignored, especially when you’ve clearly communicated your needs and received no meaningful resolution. Your concerns about the shipment error, delayed responses, and lack of support are absolutely valid. We’re currently reviewing what went wrong so we can address this internally and make sure no one else experiences the same issue. In the meantime, please email us directly at [email protected] with your full name and the email used on your account so we can prioritize resolving this for you — including reviewing the refund and cancellation requests. We appreciate you holding us accountable and giving us the opportunity to make things right.

About Fridays Health

Fridays Health (joinfridays.com) has 4,428 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: joinfridays.com
Website: joinfridays.com
Category: Personal Care
Location: Irvine, California
Listed on Five Star Index: 2026