At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
joinfridays.com
Website
joinfridays.com
Category
Personal Care
Location
Irvine, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
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I am a new member. Signing up and entering payment details was a breeze. However, I never received my first medication. I have tried contacting their customer service and getting no clear and direct response. I had scheduled a consultation because they said I had to speak with a provider first before being shipped any medication, but when I logged in to the video call, no one answered. I stayed on that screen for over an hour and nothing! This is a huge disappointment. I’m not sure what to do anymore. They were quick to charge my card immediately but they are terrible at helping me with anything at all.
Response from Fridays HealthJul 15, 2025
Thank you for sharing your feedback, even though we're truly sorry to see that you're not happy with your experience. We want you to feel supported every step of the way, and we’d love a chance to make things right. If you're open to it, please email our team at [email protected] so we can understand what went wrong and how we can help. We care about your experience and want to turn it around.
KP
Katie P.
"Medical" Malpractice
They deliberately mislead what they are providing, offer 85% dosage that is less than the compared commercially available amounts, their pharmacies and additives constantly change, and from 5/3/2025 to 6/26/2025 i reached out 10 separate times attempting to reach out to someone to understand the intentionally clandestine chemical makeup of the tirzeptide product (oh, its also billed every 28 days, not even 1x a month.) Nobody ever reached out. Then, 6/26 i had a severe reaction to the medication. the ER needed to know exactly what i took- again, the representative danced around the answer and was asking me to spell my email to verify me, which was literally just my name that i had spelled seconds previously, as i told her i was on the way to ER for difficulty breathing, a closing throat, and gel-like saliva. This was appalling- I never even got the answer. After i was treated, i reached out again- this time stating i will be getting lawyers involved. ONLY then did they have a provider reach out to me... which was a freshly hired trainee that i could hear was being instructed about the dosing by a nurse also on the phone call... that was not disclosed to me about her being on the call until i literally said i can hear you. and demanded info about the chemical makeup of the tirzeptide. they said "i can have another provider reach out to you about it" ??? this was supposed to be the nurse themselves... and once i stated i had terminated my membership a week prior because of all this crap, they completely lost interest and stated theyd no longer continue the call. ONLY a shady, unethical, "nurse" would work here. This entire service is extremely scammy, harasses you with marketing calls and texts and upsold "coaching"- and the tirzeptide they offer is next to useless compared to the zepbound i was on previously, not to mention THERE IS NOTHING MEDICAL ABOUT THIS SERVICE. Stay away!!!!
Response from Fridays HealthJul 18, 2025
Thank you for taking the time to leave feedback. We hear you, and we’re sorry things didn’t go well. If you’re willing, please reach out to [email protected] so we can take a closer look and help resolve the issue.
JK
Jennifer K.
DO NOT ORDER - SCAM
TLDR: DO NOT ORDER FROM THIS PLACE! It is a SCAM and you will NOT receive your medication!
I signed up for Fridays GLP-1 micro dose program on 6/7/25 and had my initial visit with my prescriber on 6/11/25. On 6/17 I contacted their customer service via messaging to inquire about the shipping status of my medication, as it was not showing as ordered/shipped on my account. I was told it was ordered on 6/11 and that it would be delivered within 7 business days. On the eighth day I inquired again and was told to be patient. In 6/24 I messaged again saying I had still not received my medication and my account did not show that it was ordered or shipped. Fridays responded that there was an issue with the type of medication ordered (pill versus injectable) and asked me which I preferred. On 6/27 Fridays advised they had sent a “ticket” to the new prescriber and I asked for my complaint to be escalated to management as no one could tell me when I would receive my medication. On 6/30 Fridays told me that I would receive an email confirmation once the medication had been prescribed and a manager would call me. Today, 7/1, I received another email asking whether I preferred injectable or oral mediation. I did not receive a confirmation email that my medication had been prescribed. I called customer service and once again asked to be escalated to management. The customer service agent said my concern had been reported to management and I would receive a call within an hour. I never received a call. I don’t think Fridays intends to send me any medication at this point, or contact me for follow ups. Definitely a scam.
Response from Fridays HealthJul 18, 2025
We’re really sorry to hear about your experience. It’s important to us that every patient feels supported and cared for. Please reach out to our team at [email protected] so we can personally assist you and work on making things right.
JC
Julie C.
Beware of this company
Beware of this company. I ordered and paid for medicine and it arrived hot in 117 degree weather, 10 days ago, I have called repeatedly and messaged them for new medicine or a refund and they WILL NOT return my call, help me, send new medicine or refund my money. Go somewhere else, trust me!!!
Response from Fridays HealthJul 18, 2025
Your feedback means a lot, even when it’s hard to hear. We’re here to help and would love the chance to connect with you directly. Please email [email protected], and a member of our team will be happy to assist.
VR
vicki R.
Go with another company
While the medication works. The experience with this company has been terrible.
Messaging gives you generic answers without addressing the real problem.
They charged my credit card 699.00 and said it was a computer error.
I’ve yet to receive my refund. I keep getting the response “ refund has been issued “ yet no credit on my card??
I have a feeling that every department is a separate identity which means no one knows what is really going on.
Response from Fridays HealthJul 18, 2025
Your feedback means a lot, even when it’s hard to hear. We’re here to help and would love the chance to connect with you directly. Please email [email protected], and a member of our team will be happy to assist.
RR
Rosa R.
Too expensive and too much work.
Too expensive and they start you off at such a low dose that it takes many months to get a result. Plus constantly having to have appointments with them then they want bloodwork from a lab. Too much money and work for little results. Maybe if you have insurance and not paying it would work better.
Response from Fridays HealthJul 18, 2025
We clearly missed the mark, and we’re sorry. We take responsibility for our mistakes and would appreciate the opportunity to fix this. Please contact us at [email protected], and we’ll do our best to make it right.
DS
Diana S.
Ripped off of $700, beware
They sent one of my dosages when I was out of town. I told them, and they were supposed to hold it and they didn’t. Initially they said there wasn’t anything they could do about it, but eventually I got a customer service representative who said they would send me a replacement for free. However, that was a lie. Not only did they charge me, but they send the wrong compound and the wrong dosage. Reading comments, I can see I’m not the only one that has this type of problem. There are many companies out there now selling Tirzepitide and for cheaper. Do yourself a favor, and don’t pick this one.
Response from Fridays HealthJul 15, 2025
We're genuinely sorry to hear that your experience with Fridays didn’t meet your expectations. That’s never the kind of impression we want to leave. We take all feedback seriously and would love the opportunity to make things right. Please don’t hesitate to reach out to our support team at [email protected] so we can look into the issue further and help resolve it for you. Your experience matters to us, and we’d like to make sure you're taken care of.
MM
Margaret Mary W.
Paid $599 for nothing
Never received my semaglutide and Fridays wasn’t helpful. I only received pills for nausea. I emailed them about 10 times before I even got a response and not once did they try to just make it right. I had to file a dispute with my cc company and then Fridays finally answered and said “we can’t refund you because of the dispute and if you had reached out to us directly we would have helped you” I wouldn’t recommend this company to anyone.
Response from Fridays HealthJul 15, 2025
Thank you for sharing your feedback, even though we're truly sorry to see that you're not happy with your experience. We want you to feel supported every step of the way, and we’d love a chance to make things right. If you're open to it, please email our team at [email protected] so we can understand what went wrong and how we can help. We care about your experience and want to turn it around.