Fridays HealthReviews of joinfridays.com

Response from Fridays HealthApr 26, 2024

Hi Brande! Thank you for taking the time to review Fridays and for acknowledging the thoroughness of our services. We're glad to hear that this aspect of our care meets your expectations. However, we apologize for the slow communication you've experienced. Providing timely responses is crucial, and we understand the importance of efficient communication in ensuring a positive healthcare experience. We are actively working to improve our communication processes to provide faster and more effective responses. Your feedback is invaluable as it helps us identify areas that need attention and improvement. If you have any urgent questions or need further assistance, please reach out to us directly at [email protected]. We're here to help and committed to improving your experience with quicker and more responsive communication.

Response from Fridays HealthApr 26, 2024

Hi Jessica! Thank you for your feedback! We're actually going to launch our new portal at the end of May which will hopefully provide a much better experience!

Response from Fridays HealthApr 26, 2024

Hi Danielle! Thank you for the feedback and being a part of the Fridays family :)

Response from Fridays HealthApr 26, 2024

Hi Mia! Thank you for sharing your detailed feedback and for your patience through the challenges you encountered. We are glad to hear that our customer service team was able to assist you promptly, even outside of regular hours. At Fridays, we are committed to ensuring that our patients receive the support they need, whenever they need it. We apologize for the inconvenience you experienced with the licensing issues during your travels. We appreciate your understanding as we worked to align with state regulations and ensure your care continuity. It’s great to know that our asynchronous form has added convenience to your experience! We're also thrilled that you enjoy the content and live sessions that Sina hosts on TikTok. We believe in the power of real-time interaction to enhance community support and provide valuable information. Thank you for being a part of our community and for your constructive feedback, which helps us improve and better serve you. Should you have any more suggestions or need further assistance, feel free to contact us at [email protected].

Response from Fridays HealthApr 26, 2024

Hi Claire! Thank you for taking the time to share your experience with us. We're glad to hear that you understand the high demand for our services, but we also want to make sure that every interaction with our providers feels personal and attentive. Your feedback is invaluable as it helps us improve and ensure that our patients feel heard and valued during their appointments. We are continually training our staff to better balance efficiency with a personal touch. Please feel free to reach out to us at [email protected] with any further details or suggestions you might have. We are here to listen and make your experience as supportive as possible. Thank you for being a part of the Fridays community. We look forward to serving you better in the future.

Response from Fridays HealthApr 26, 2024

Hi Kelly! Thank you so much for your wonderful feedback! We are thrilled to hear that you are receiving holistic support from our team for your weight management journey. At Fridays, we believe in treating each patient as a unique individual, not just addressing symptoms but also supporting overall well-being, which includes nutrition and mindset. It's heartening to know that our approach is resonating with you and making a positive difference in your life. We are committed to helping you continue on this path and look forward to being a part of your journey to a healthier lifestyle. Should you have any questions or need further support, please do not hesitate to contact us at [email protected]. We are here for you!

Response from Fridays HealthApr 26, 2024

Hi Maria! We're launching our new portal at the end of May which will hopefully be a much better experience :)

Response from Fridays HealthApr 26, 2024

Hi William! Thank you for your review and for sharing your experience with Fridays. We're glad to hear that the process was quick and that you've had positive interactions with our support team. However, we apologize for the miscommunication between the prescriber and the pharmacy that affected the smooth receipt of your prescription. We are constantly working to improve our coordination and communication to ensure that prescriptions are processed accurately and efficiently. Your feedback is invaluable as it helps us identify areas where we can enhance our services. Please know that we are committed to resolving any ongoing issues and ensuring that your experience with us continues to improve. If there are any further concerns or additional support you need, don't hesitate to reach out to us at [email protected]. We're here to help and ensure that your healthcare needs are met with the utmost care and efficiency. Thank you for choosing Fridays, and we look forward to serving you better.