Fridays HealthReviews of joinfridays.com

Terrible customer service. I spent the summer in Spain and they refused to “pause” me. So i missed out on 3 months worth of shipments that I paid for. Then when i returned, i requested my shipment like i always had, but then for the refill, they automatically triggered the shipment 20 days before they actually sent it. Therefore sending it to an outdated address because I had been staying at an Airbnb for the other one. Even though I changed my address in my profile before they actually sent the shipment, they sent it to the airbnb i had stayed at the month prior.

Fridays recently switched to an automatic refill process which customers like me have no control over when to get meds. It’s been over a month since my last shipment and the Fridays is not releasing / shipping my meds to me, citing its out of their control. They were better before but now i have to switch to another provider that is cheaper, and most importantly, will actually ship meds to me on time. I have contacted CS multiple times and was informed "there is nothing they can do about it because it is now on the pharmacy".

I was off my tirzepatide for only two weeks and the provder dropped me from a 8.5 all the way down to a 6.375 !I feel like this company is milking money ! I was tolerating my dosage very well. So why did she do that. I will be looking for a new provider!

Well I guess I’m in good company with how I feel about this company they are great in the beginning (the first few months) then once they have your money (and you cant cancel) they show their “real” side…. It feels like a scam , I can’t get ahold of anyone that can tell me when my meds will be shipped and I have been out for over a week. And I can’t get an increase in dosage either … according yo them it’s NOT available???? Really???? Give me a break ! The customer service… it’s beyond bad it’s non existent… I ask 3 questions and got the same answer… your membership expires in February and will not be renewed! Ummmmm that’s not what I asked WHERE IS MY MEDICATION????? When will it be shipped???? And why is it delayed!!!!! Go somewhere else….. not worth the frustration and stress

Horrible customer service. You pay for a 12 month subscription and you're supposed to get your medicine monthly. They are weeks behind on shipping even though I reorder approximately one month ago. They don't reach out to say there is a service delay, you have to and then they give you the we're sorry, it's a supply chain issue. When asked for a refund, they state sorry you signed the fine print that says medication delays are normal and part of our business model. Go to Hims or a different supplier and save yourself the headache.

Was not satisfied with the product when asked for a refund was told it's not an option no satisfaction guarantee ripoff for that kind of money. Having the product tested by local health department and BBB.

I would give 0 stars if I could. I truly feel like I have been stolen from. Every single shipment is either late & even one was not delivered, which they took no accountability for. Every inquiry goes through an AI that is unhelpful until a rep tells you the same copy/paste unhelpful response. One of the worst experiences I’ve ever had. Do not fall for the discounts, do not give them your money. Do not fall for whatever copy/paste response they put here either. I promise they will not ‘make it right.’

I canceled my subscription for this month and they still get to keep my money. I will not receive services of any kind for this month due to my cancellation and they will not return my money. When I contacted support they were of no help and maintain that they can keep $350.00 because I didn’t cancel in time and I will receive no medications or services either. They literally stole my money. If you are reading this DO NOT use their services, there are much better alternatives out there that don’t cost as much and have business model that doesn’t rely on snatching hundreds of dollars from people before the month is up and they get a chance to cancel.