Fridays HealthReviews of joinfridays.com

Antes de comprar la suscripción estén seguros que se puede aplicar las inyecciones, compre paquete de 6 meses, me enviaron el primer mes, luego el "doctor" no los aprobo , predi lo del primer mes, y me descontaron el dinero, y me cancelaron la suscripción. Es injusto porque pagas por algo el cual no te lo aprueban para usarlo pero si te lo descuentan

The first time I was sent injectable medication, the bottle did not contain enough to cover the full treatment. When I tried to request a refill, the process was unnecessarily difficult. My provider was only able to send oral medication instead, which was far less effective. Customer service later reached out to ask about my preference between oral and injectable medication. I clearly stated that I wanted to return to injections and was told my next order would reflect that. However, I was once again sent oral medication. Even after showing customer service a screenshot of our conversation, they showed no interest in correcting the issue. On top of this, I was overcharged and had to dispute the charge myself before finally receiving a refund. The overall experience has been frustrating, unreliable, and poorly handled.

First month was great. Second vial arrived HOT. They refused to replace saying since it arrived on the 5th day it was fine. But according to FDA temperatures should not reach more than 86 degrees. It was well over 100 degrees all weekend. They wanted to charge me again for a replacement. So I asked to end up 3 month subscription. I got $128 back out of $864 and only used one vial at 2 mg/ml. Such a rip off. Would not recommend this company. Also they are saying temperatures can go to 212 degrees for 3 days which is completely false. It denatures the peptide according to the FDA. Even when provided resources from the FDA they refused to fix the situation

Friday’s used to be amazing, but it’s clear they’ve slipped and are now just in it for the money. A week ago, I had a video call with a provider literally sitting in a hotel lobby, who barely paid attention to me and then sent the wrong prescription to the wrong pharmacy. Over the next week, customer service was absolutely useless. Every reply was the same copy-and-paste nonsense: “We are escalating” or “We are working the issue.” This was a 30-second fix, but they clearly didn’t care. It’s all handled by an outsourced call group that has no investment in actually helping customers (they use Zoho, and I was even accidentally copied on an internal email I wasn’t supposed to see).

I would truly rank them zero stars if I could. They have the worst communication and process I’ve ever experienced. They had no problems taking my money, and then not updating my account or prescribing anything. They are STILL giving me the run around a week+ later and refuse to process my refund even though I’ve received nothing and requested this multiple times.

Run from Join Fridays!!!! I joined and received only half the dose I was supposed to get. After about a dozen phone calls with customer service, submitting tickets, emails and “escalating” the issue they still have not resolved anything. I was practically robbed and they are not taking the right steps to assist me. They also Refused to do a partial refund and have not sent me the remaining medication after a month or more. I joined Belle Health and they have been great so far. Also, I asked to speak with supervisors and was never able to do so. The medication was working so if it wasn’t for the poor customer service I would have stayed long term. I also cancelled my husband’s subscription because of this. update as of 8/27: Still have not received a refund or the remaining medication and they cancelled my subscription.

This company is horrible! I joined their program and prepaid for 3 months. I received one month of meds and then ordered my next dosage literally 1 day ago. The provider visit went well and she prescribed a branded med (I was taking a compounded formula). I was told that customer support would contact me to let me know if there is a price difference and work out the details. Instead, I received an email from the company telling me that my account was cancelled. There was no reason given. I called customer service to find out what was going on and was told that there is no information that can be shared with me. I replied that if all the information is in your records and you have cancelled my account, what sense does it make that you cannot tell me what the reasons are. To this, the agent acted like I was asking for Government secrets and said that she's said all that she can say. Someone will call me. WTH???? This makes no sense. There was absolutely no reason for the cancellation. I prepaid for my services; I'd only received one dosage to date and they decided to cancel me?? I'm in the middle of my weight loss journey and for no reason, Fridays cancels my account. I hate them for what they did. I hate them even more for how they are handling this. This way of dealing with people is wrong. This was uncalled for!

This company is a SCAM - They have charged me $359/mo and have NEVER sent me any medications, etc, and they never reply to their messages. BEWARE.