At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
joinfridays.com
Website
joinfridays.com
Category
Personal Care
Location
Irvine, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Join Fridays is a marketing rip off. I have been on this medication for years. The medication they sent me was way too low of a dosage and does not work. They issued a partial refund despite the fact that I cannot use the medication they provided. I have filed a report with the better business bureau and do not recommend using this service
Response from Fridays HealthJan 2, 2026
Hi Elizabeth,
I’m sorry for the frustration with your dose and partial refund. That isn’t the experience we aim for. We’re reviewing this to understand what happened and share with our team. Please email [email protected] so we can look into your account and discuss options directly.
-Fridays Team
CW
C W.
They sent medication via FedEx which…
They sent medication via FedEx which delivered to the wrong house. I had to make a complaint to FedEx and have been sent about 5 emails from Fridays Support saying to file a complaint with FedEx. They have not refunded me nor sent me a replacement medication even AFTER sending the FedEx complaint number AND photo evidence of the clearly erroneous “proof of delivery” photo. At this point it is entering into malpractice territory as I am about to be so long in between doses that I’ll have to titrate again.
Response from Fridays HealthJan 1, 2026
Good morning,
I’m sorry your medication was misdelivered, and you’ve had to handle this yourself. We’re reviewing your case and the FedEx documentation now and will escalate internally given the dosing gap concern. Please email [email protected] with your order details and FedEx claim so we can follow up directly.
-Fridays Team
AN
Anonymous
Poor Experience - Would not recommend
My overall experience has been extremely poor. From lack of guidance, taking labs when I didn’t need them, waiting a month to be told information that could’ve been given on day 1, unclear guidance on the app, and holding onto payment that was unnecessary. I would not recommend this company and highly suggest that Fridays consider taking Friday (and everyday) off.
Response from Fridays HealthJan 1, 2026
Good morning,
I’m sorry for the frustrating experience with confusing communications, delays, and billing. We’re reviewing this and sharing your feedback with our team. Please email [email protected] so we can look into your account directly and work toward a solution.
-Fridays Team
SQ
Samm Q.
Don’t do it!!
I never leave reviews, but I’m hoping I can save some people. Do NOT waste your money! Horrible customer service - mostly AI, but even the humans are not helpful. Never even received my stuff! The ONLY thing they were on top of was charging my card. SCAM!
Response from Fridays HealthDec 21, 2025
Hi Samm,
I’m sorry for the frustration, especially being charged and not receiving your order. That’s not the experience we aim for. We’ve flagged this for review to understand what happened. Please email [email protected] so we can locate your shipment and address billing directly.
-Fridays Team
RQ
Reggie Q.
Customer service isn’t very helpful
Customer service isn’t very helpful. I keep getting emails that the company is trying to charge me again for another 3mths even though I only signed up for 3mths and specifically asked if that would happen. Glad I trusted my gut and removed my billing info. Overall just not a great experience and probably wouldn’t recommend or sign up again unless issues are resolved
Response from Fridays HealthDec 17, 2025
Hi Reggie,
I’m sorry for the frustration with unexpected renewal emails and the support you received. We take this seriously and will review your account and billing status to understand what happened. Please email [email protected] so we can check your plan, clarify charges, and follow up directly.
-Fridays Team
LA
Laurie Ann M.
Surprise, different compound
I just received my second prescription from friday's, it's a different compound than what I received originally, i wasn't advised that that was going to happen, i scheduled a consultation, i told the person I wasn't comfortable taking something that I hadn't taken before, she said she understood, but couldn't get the original compound that I had or do anything about it, the dose is incorrect, when I switched to Friday's, I had been on the medication for over a year and was up to 100 units. when I received my prescription, the dose was 5 units, i sent pictures of the vial from my prior provider.So they could see the dose on it and what medication I was taking, i was told because the date wasn't a kant date.They had to put me on the minimum dose, so I was told to get the original prescription information which I got from my prior provider.And uploaded to the friday's app, the person I had the consultation with said once they get that they'll put me back to my correct dose, so I guess that means i'm going to go from one hundred units 25 units over the course of two months.And then they're going to bump me up to 100 units? So i'm kind of wondering if i'm going to have a reaction to that.Because of the change in the dosage, i've received several emails from fridays.Requesting the information about my prior prescription, i keep replying telling them that I have it uploaded, i'm so frustrated right now, I what consistency with my medication and I'm not getting it from Friday's unfortunately.
Response from Fridays HealthDec 17, 2025
Hi Laurie Ann,
I’m sorry about the unexpected compound change, dose mismatch, and repeated requests after you uploaded records. We’re reviewing your case now to understand what happened and restore consistency. Please email [email protected] so we can verify your documents and follow up directly.
-Fridays
JS
JS
Despite the correct address on their…
Despite the correct address on their portal, Friday's shipped to the wrong address. As soon as tracking was available, I notified them, and only have received unhelpful automated emails since as every delivery attempt (to the wrong address) failed. Despite numerous attempts to get an actual person to respond, no one has actually tried to remedy the situation. I now have to dispute the charge with my credit card, as no product was ever received. Do not trust this service.
Response from Fridays HealthDec 10, 2025
Good morning,
I’m sorry your order went to the wrong address and you only received automated replies. That’s frustrating and not the experience we want. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.
-Fridays Team
CU
customer
Customer Service is HORRIBLE
Friday’s starts out good-but the customer service is horrible. Journey coach-Miss Patsy is awesome.
Response from Fridays HealthDec 10, 2025
Good morning,
I’m sorry for the frustration with our customer service, especially after a strong start. Thank you for recognizing your care coach. We’re reviewing your account and escalating this to our support leadership to understand what happened and consider next steps. Feedback like this informs Fridays reviews and helps us improve.
-Fridays Team
