Fridays HealthReviews of joinfridays.com

I ordered medication and was sent the wrong prescription. I reached out to support on 4/2 and was told to be patient. I made it clear multiple times that I simply needed the correct medication shipped, especially since my prescription had already been approved — there was no change in protocol that required additional clinical review. After 6 days with no update, I followed up and asked about a refund. That’s when I was told I couldn’t be refunded because I had already had access to their provider. Meanwhile, I was also told not to start the incorrect medication and to wait for an explanation — which still hasn’t come. It has now been 10 days, and I still have: • no correct medication • no reshipment • no clear explanation Once they have your money, communication slows down significantly and getting answers becomes frustrating. I don’t understand why this suddenly requires review from a clinical team when the medication was already approved and supposed to be shipped correctly the first time. Overall, the process has been extremely disappointing. Good luck getting timely answers or resolution once they’ve already been paid.

The price online and advertised is over $100 cheaper than I paid for the past 2 months. Also, product doesn’t work.

I was supposed to receive level 2 semaglutide w/b12 and they sent me a low dose which did nothing and did not contain b12. I contacted them 3 days after trying it and they stated they would change it for me. After a week my original prescription was deleted from the app and put back. When I called back to see what was going on the representative stated they would change my prescription on the next cycle. Their policy states if the prescription is incorrect they will replace it, but instead they forced me to waste my money. Very unhappy with the service.

I ordered from them nad plus it came from a different pharmacy. Rush pharmacy which I never hear of however I thought because they were a telehealth company that they would be trustworthy the NAD plus that they sent to me from Rush pharmacy was dark brown gold. I let them know immediately. They said they would get on it and they made a ticket. Nothing happened for days the following days I continue to contact them sending them numerous of messages. They would just contact me and say they put in a ticket they put in a ticket. They will say the same thing over and over and over they put in a ticket they put in the ticket. I would email them send a message through joint Fridays. Nothing ever happened now I have to dispute it with my bank because they will not replace it. The only time I was able to get anywhere near any kind of resolution was when I contacted the pharmacy however they stated that they’re using some different buffer that is causing it to turn colors that is not a safe product to have NAD plus should not be dark brown or golden brown at all. It should be clear or a light slight faint color. This was extremely dark. This is showing signs of contamination and or it’s been compromised. I’ve shown them pictures. I’ve sent them emails. I sent the messages and they still have done nothing this has been going on for two weeks now and they have my money and have not replaced my NAD plus from a different pharmacy as requested.

This company deserves less than one star. I have never written a negative review in my life, but my experience here has been so frustrating and disappointing that I feel obligated to warn others. I purchased a 3-month supply of GLP-1 medication. I came from another provider where I had already been using semaglutide successfully and had lost 25 pounds, so I am very familiar with how these medications work and how they should feel when effective. Before starting, I clearly explained through their app messaging (since there is no direct access to a knowledgeable professional) that I had already been on a higher dose (100 units) and was no longer feeling the effects. I requested guidance for an appropriate increase and was switched to tirzepatide. After taking the medication, I immediately noticed it was not working. Either the dosage is too low or the product quality is questionable. I communicated this multiple times, but instead of support, I received nothing but runaround responses. Fridays’ customer service is extremely poor: • No access to a real, knowledgeable medical professional • Delayed responses through an ineffective messaging system • Conflicting information and no accountability • Told I must stay on the same ineffective dose for 3 months • Told “there’s nothing they can do” • Forced to wait weeks for an appointment just to discuss dosage Meanwhile, I have an important event coming up, which is why I invested in a 3-month plan in the first place. Instead of support, I’ve experienced stress, wasted time, and now wasted money. To make matters worse, since switching from my previous provider to Fridays, I have actually gained 3 pounds in one week. That is incredibly concerning and reinforces my belief that the dosage is ineffective or the product is subpar. Every time I’m told someone will contact me, I’m redirected back to the same useless app with no real answers. It feels like no one is actually qualified to address even basic questions. Overall, this has been a terrible experience. There is a complete lack of care, professionalism, and medical guidance. I strongly caution anyone considering this company. BEWARE: You may waste your money, receive inadequate dosing, and get little to no real support.

Don’t buy from them. Customer service irresponsible and irresponsive. Once you subscribed even for 1 month they keep charging you every month and you have to go through hell to reach anyone on customer service. I sent 100 messages for 2 months and still no money and no medication received. I have all proof if anyone doubting my words. I have screenshots of my conversations too. Mostly Al. Never ever buy from this fraudsters!

I have used compound semaglutide with another company on two separate occasions prior to starting with Fridays. My last experiences were great. Started losing weight at a low dose (10 units) and progressively lost more as I increased. After taking a year off, I started with Fridays assuming I would get the same results....couldn't be farther from the truth. I'm on month 3 (paid for 4) and I haven't lost anything. Food noise and regular hunger still there despite my medicine strength being "increased" while the actual dosage is decreased!?!? I'm pretty sure the pharmacy where these meds come.from are either lying about the strength of the meds or they are diluting it. Given my previous experience with semaglutide, I should be seeing some type of weight loss and/or food noise decrease... Instead, I'm out almost $700 with no actual success to the product this company alleges is successful for weight loss. If you want to throw away money and not have results, this is the place to go. If you want real results, do your research and pick anywhere else!!!

I subscribed to your service. However, it has now been over a week, and I have not received any follow-up support. I have repeatedly tried to contact your team through the chat, but despite being told that someone would get back to me, I have not received any response. This lack of communication is extremely concerning. I have not been able to speak with a nurse or receive any medical guidance, which is unacceptable for a service involving prescription medication. My case has been left pending for far too long, and I feel completely unsupported. Additionally, there is no clear way to contact your company. Messages are not being answered, and there is no reliable customer service available. This has made it very difficult to get help or resolve the issue. Due to this experience, I no longer wish to continue with your service. I am requesting a full refund immediately so that I can seek care from another provider with proper support and communication.