Fridays HealthReviews of joinfridays.com

Response from Fridays HealthMay 4, 2026

Hi there, We’re sorry to hear about your experience and understand how frustrating it must have been, especially with the timing of your delivery and concerns about the medication’s effectiveness. We also understand your disappointment regarding the inability to adjust your shipment timing in that situation. That’s not the experience we want for our patients. If you’d like us to review your order, storage concerns, or cancellation in more detail, please reach out to us at [email protected] so our team can look into this and assist you directly. -Fridays Team

Response from Fridays HealthMay 4, 2026

Hi JD, We’re sorry to hear about your experience and understand how frustrating and discouraging this situation must have been, especially with delays, medication concerns, and billing after a cancellation request. This isn’t the experience we aim to provide, and we’d like the opportunity to take a closer look at what happened with your order, cancellation request, and subscription renewal. Please email us at [email protected] with your details so our team can review your case and assist you directly. -Fridays Team

Response from Fridays HealthApr 28, 2026

Hi Lydia, We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how disappointing it can feel when you don’t see the results you were hoping for in the first month of treatment. Response to medication can vary from person to person, and it often takes more than one cycle under provider supervision to properly assess effectiveness. That said, we completely understand your frustration when expectations don’t align with your experience. Regarding your missed week and the delay in receiving your next supply, refills do require clinical review and pharmacy processing before shipment. We understand how important continuity of care is, and we’re sorry for any disruption or confusion you experienced during this process. We also apologize if our follow-up messages felt excessive or unhelpful. Our intention is to keep patients updated on order status, but we recognize that communication should feel supportive and clear, not overwhelming. We would appreciate the opportunity to review your account in detail and help resolve the issues you’ve raised. Please contact us at [email protected] so we can assist you directly. Best regards, Fridays Support Team

Response from Fridays HealthApr 28, 2026

Hi Christina, We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. We understand how important it is for temperature-sensitive medications to arrive properly maintained. These products are shipped using insulated packaging with cold-chain materials intended to preserve stability during transit. However, we recognize that shipping conditions can vary, and if your medication arrived warmer than expected, that is something we take seriously and would like to review further. We also hear your frustration regarding refill timing and communication. Refills do require clinical review and approval, even with a long-term plan in place, but delays and repeated back-and-forth are not the experience we aim to provide. We’re sorry for the inconvenience this caused and understand how disruptive that is when you’re managing ongoing treatment. Your feedback about customer support responsiveness is also noted. We are actively working to improve both response times and the ability of our team to provide clearer, more decisive updates rather than repeated follow-ups. We would appreciate the opportunity to look into your account in detail and address these issues directly. Please contact us at [email protected] so we can investigate what happened and work toward a resolution. Best regards, Friday's Support Team

Response from Fridays HealthApr 28, 2026

Hi Andrea, We’re sorry to hear about your experience and understand how frustrating delays in medication fulfillment and communication can be, especially when it impacts continuity of care. We want to clarify that prescriptions are not dispensed in advance for multi-month periods and must be reviewed and processed each time by the prescribing provider and pharmacy. That said, we recognize that delays beyond expected timeframes are unacceptable, and we apologize for the frustration this caused you. We also understand your concern regarding response times from our support team. While we do our best to respond promptly, we acknowledge that in some cases we have not met the standard you should expect, and we are actively working to improve this. Most importantly, we’re sorry for the stress this situation created, particularly regarding timing and continuity of your medication. This is something we take seriously, and we would like the opportunity to review your specific case to understand what went wrong and ensure it is addressed properly. Please contact us at [email protected] so we can assist you directly and work toward a resolution. Best regards, Friday's Support Team

Response from Fridays HealthApr 23, 2026

Hi Monique, I’m sorry to hear that you received the wrong medication and for the frustration this has caused. That’s not the experience we want for our patients. We take medication accuracy very seriously and would like to review your order right away to make this right. Please email us at [email protected] so we can look into this personally and work toward a resolution. -The Fridays Team

Response from Fridays HealthApr 22, 2026

Hi Cynthia, Thank you for sharing your concerns, and I’m truly sorry for the frustration and disappointment you’ve experienced. I understand how upsetting it must feel to feel misinformed, not receive timely service, and not get clear resolution after multiple follow-ups. I sincerely apologize that we did not meet your expectations or provide the level of support you deserved. I also want to confirm that your refund was issued yesterday. Please allow standard processing time for it to reflect depending on your financial institution. We appreciate you bringing this to our attention, and I’m very sorry again for the experience you had with us. Kind Regards, Fridays Team

Response from Fridays HealthApr 22, 2026

Hi Lee, Thank you for sharing your experience, and I’m truly sorry to hear about the multiple issues you’ve faced. I completely understand how frustrating and disappointing it must be to deal with overcharging, delayed delivery, lack of expected results, and incorrect or confusing records in the app. This is not the experience we aim to provide, and I sincerely apologize for the inconvenience this has caused you. Your concerns are valid, and we will escalate this for a full review so the appropriate teams can investigate your billing, medication delivery, and account records to help identify what went wrong. If you would like to speak with someone directly for immediate assistance, please contact us at 484-715-9081 or email [email protected]. Thank you again for bringing this to our attention, and we’re very sorry for your experience. Kind Regards, Fridays Team