At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
joinfridays.com
Website
joinfridays.com
Category
Personal Care
Location
Irvine, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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It's been 3 months and haven't seen any weight loss on the highest dosage of their tirzepatide. (I switched from semaglutide) I am giving it another 3 months, but if I don't see any changes I will not be continuing with them.
Response from Fridays HealthSep 21, 2026
Reading this, it's clear we got things wrong. We're sorry. We're not going to leave it here: our team has opened a case from this review and will be reaching out directly. Please look out for a message from us shortly. If you'd rather reach us first, you can contact us at [email protected].
AB
Annie B.
Initially my experience was great…
Initially my experience was great however when I renewed it took a turn for the worse. The NP I spoke with was rude and condescending and they have change pharmacy’s 2 times in 2 months! Very disappointing!
Response from Fridays HealthSep 20, 2026
We appreciate you saying what worked and what didn't. We've opened a case from this review and someone from our team will reach out directly. Please look out for a message from us shortly.
CU
customer
Estan durando demasiado con mi producto…
Estan durando demasiado con mi producto ya son 11 días avilés y aún no tengo mi medicamento siendo un total de 15 días que compré el producto y los mensaje que envío tardar hasta días para contestarme y aún no recibo mi medicamento, asi mi tratamiento se atrasará y ya subí las libras que perdí en mi 1er mes de tratamiento
Response from Fridays HealthSep 20, 2026
Lo sentimos. Un retraso así es realmente frustrante y no es el estándar que nos exigimos. Registramos un caso a partir de esta reseña y una persona de nuestro equipo se comunicará directamente. Por favor, está atento a un mensaje en breve.
SC
Scott
There are starting to be more options…
There are starting to be more options out there, and you are definitely overpriced. I also don't like that it seems like you keep changing pharmacies.
Response from Fridays HealthSep 16, 2026
Hi Scott, thanks for taking the time to share this. We understand switching pharmacies can be frustrating — we occasionally partner with different pharmacies to ensure medication availability and manage costs, but we know that transition isn't always smooth on your end, and we're working to make those changes more seamless and better communicated going forward. We also hear you on pricing, and we're continually evaluating how to stay competitive while maintaining quality of care. Your feedback has been shared with our leadership team. If you'd like to discuss your specific account or pharmacy experience, please reach out to :[email protected] — we'd like the chance to make this right.
The Fridays Team
LS
Lourdes S.
Fridays needs to improve provider patient support
Fridays is great because of the ability to receive diet, exercise and dietian nutritional support. The unfortunate problem is that most of the providers I had appointments with seem anxious to complete the appointment. Several providers have told me they don't know what to do and medication not working for me but don't not offer an alternative solution. This is very disappointing when there is no follow up advice / support. However, representatives are very supportive to start medication.
Response from Fridays HealthSep 20, 2026
Thank you for the honest feedback — it's how we get better. We've opened a case from this review and someone from our team will reach out directly. Please look out for a message from us shortly.
TM
Tracey M.
Labs Were a Selling Point…Until I Asked for Them
I chose Fridays because their website advertised physician-guided care, comprehensive laboratory testing through Quest Diagnostics, and “zero hidden fees,” specifically stating that medication, labs, and premium care were included with the membership.
Unfortunately, my experience has not reflected those promises.
I prepaid for a six-month membership with the understanding that laboratory testing was part of the program. However, when I requested bloodwork, I was initially told that laboratory testing was “not available through our program.” That response directly contradicted Fridays’ own marketing, which repeatedly states that comprehensive lab testing is included with membership.
Rather than acknowledging the discrepancy, I had to repeatedly advocate for myself, quote information from Fridays’ own website, and request escalation before my concerns were taken seriously. Even after that, I have continued to encounter resistance regarding bloodwork that was advertised as part of the membership.
Another frustrating part of the experience was that my original support ticket was automatically marked as “resolved” even though nothing had actually been resolved, forcing me to start a new conversation to continue addressing the issue.
The medication itself has worked well, but customer service and communication have been disappointing. Patients should not have to argue for benefits that are prominently advertised before they enroll.
If laboratory testing is only available under certain circumstances or subject to significant limitations, that should be made abundantly clear before someone commits to a prepaid membership. Transparency matters, especially when healthcare is involved.
I sincerely hope Fridays improves the consistency between what it advertises and what members actually experience.
UPDATE: They finally did give me the lab orders after several repeated requests (so I changed to 3 stars due to the run around). I will also wait to hear from them based on their response to this review (but it shouldn't take a negative response to get any action).
Response from Fridays HealthAug 7, 2026
Hi Tracey, Thank you for sharing your feedback, and please accept our sincerest apologies for the experience you had. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. Please reach out to [email protected] so we can work on a resolution together.
-Fridays Team
CU
customer
I was a referring people and they don’t…
I was a referring people and they don’t give my bounos that is not good I Been so sad for that
Response from Fridays HealthSep 20, 2026
We appreciate you saying what worked and what didn't. We've opened a case from this review and someone from our team will reach out directly. Please look out for a message from us shortly.
SP
Sparkie
Confusing reorder notices
Confusing reorder notices. Very little weight loss.
Response from Fridays HealthMay 6, 2026
Hi there,
Thank you for sharing your feedback, we’re really sorry to hear that the reorder notices felt confusing and that you haven’t seen the weight loss you were hoping for. We completely understand how frustrating that can be, and your experience matters to us.
We’d truly like the opportunity to help clarify your reorder schedule and review your progress to see how we can better support you moving forward. Everyone’s response to treatment can vary, and sometimes small adjustments can make a meaningful difference.
Please feel free to reach out to us anytime—we’re here to help:
📞 484-715-9081
📧 [email protected]
We’re more than happy to walk through everything with you and answer any questions you may have.
Kind Regards,
JoinFridays Team