At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
joinfridays.com
Website
joinfridays.com
Category
Personal Care
Location
Irvine, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Id give zero stars if I could. The product was ineffective and communication is all email through AI unless youre an active subscriber (I did a 1 time purchase to compare results to others ive taken). They refused to let me communicate with anyone unless I bought a subscription. Total scam.
Response from Fridays HealthJul 9, 2026
Hi Nicole, we’re sorry you felt frustrated by our communication process and that our program didn't meet your expectations. We're reviewing how we handle inquiries internally to ensure everyone feels supported. Please email us at [email protected] so we can personally look into your concerns and help resolve this.
-The Fridays Team
DH
Debra H.
This was the worst company ever
This was the worst company ever. I have used this product before with my doctor. I had great results they give you the weakest amount they drag you out when you tell them you’re not happy and you’re done with their service. They still renew your service and take your money and tell you you did not cancel when you did over the phone and they don’t give you a place to cancel. They just want you to take your money and so they can steal your money and not give you a service even though you’ve canceled a whole month ahead of time beware beware very shady people if they’re supposed to be cancellation that should be the very easy thing to find not make it where you have to message for it to be canceled when you tell a doctor twice that should be more than enough and you tell them you’re going back to your old doctor call him and they say oh sorry we can’t we don’t do refunds. They don’t document nothing. They think if they don’t document it then it’s OK then they can get by with their shady mess and they’re fraud.
Response from Fridays HealthJul 7, 2026
Hi Debra, we’re truly sorry for the stress your cancellation and billing have caused. This isn't the experience we want for our members. We’re reviewing your account internally to understand what happened. Please email us at [email protected] so we can look into this personally and help find a solution.
-Fridays Team
KK
Kimberly K.
BBB Rating F
BBB Rating
F
Reasons for rating
Failure to respond to 29 complaint(s) filed against business
35 complaint(s) filed against business
BEWARE!!!
Response from Fridays HealthJul 3, 2026
Hi Kimberly, we're concerned to see your feedback regarding our BBB rating and the issues you've raised. We take this very seriously and are working hard to resolve all outstanding concerns and improve our communication. Please email us at [email protected] so we can address your experience directly and help find a resolution.
-Fridays Team
GE
Genevieve
AVOID! They unethically charge your credit card
All this company wants to do is charge you for more product than you need, way ahead of you actually needing it. It seems like they just charge your credit card willy-nilly: $98 here, $198 there, and they don't even send you a receipt! You have no way of knowing what/when you've been charged unless you check your credit card statement religiously. This is a very shady business practice; they're hoping we just "won't notice" that they're overcharging us.
When I initially signed up with Fridays in early February 2026, I still hadn't even received my first order when they were already trying to charge me again on March 8. And most recently, I placed my last order on June 10, and today (July 1) I was told that they already charged me for a new shipment on July 1, barely three weeks later. I am MICRO-dosing; why would I need so much supply?! Sheesh.
They pressure you every day, via email and text, to submit for a refill even before you need it. I've been sent identical pressuring messages from reps named Noah, Damian, Alenette, Jovelyn, and JP, all nagging me to renew before I was ready. When I messaged with their chatbot Sam on their website, asking him to please stop all the annoying, redundant messages, Sam replied that I should continue to ignore the "Refill Requested" emails, and as long as I ignored them, my order wouldn't be refilled and my credit card wouldn't be charged. Turns out this is false.
There are so many people working there that you never get the same rep twice, and with each message, they often contradict each other. In addition to the five names I listed above, I've also exchanged messages with Johnry, Vincent, Kate, Jerome, Adrien, Jerome, Cherry, Giovanni, Michelle, Gabriel, Darryl, Thea, James, Christian, and Erwin. Who are all these people? The sheer number of representatives I messaged with makes me think they are incentivized to sell more product, maybe to earn a commission.
I'm not the type to leave negative reviews, but Fridays is just plain dishonest. Consider going with one of the other countless GLP-1 web companies that are saturating the market.
UPDATE: Even in their public apology below, they tell me to contact their support team, which is the exact email address where I was communicating with all the bots with the fake names listed above. They already didn't help me when I contacted support before writing this review, so why should I bother trying again? My recommendation remains: AVOID THIS COMPANY. GO WITH SOMEONE ELSE.
Response from Fridays HealthJul 3, 2026
Hi Genevieve, I’m truly sorry for the frustration and stress our billing and communication have caused you. We’re reviewing your experience internally to address the conflicting information you received regarding your microdose tirzepatide schedule. Please reach out to [email protected] so we can look into your account and resolve these charges directly.
-Fridays Team
MA
Marissa
Poor customer service
Poor customer service. They don’t always answer emails. Poor provider access. Other platforms let you message with providers—they want a phone or video call but then call you from random numbers that look like spam. Dramatically changed my dose without explanation, which I assume is in error…2 weeks and they still haven’t returned my emails requesting provider access. I won’t be renewing with them, that’s for sure.
Response from Fridays HealthJul 3, 2026
Hi Marissa, we’re sorry to hear about the communication delays and the confusion regarding your recent dose change. We’re escalating your concerns to our clinical and support teams to review what happened. Please reach out to [email protected] so we can help you directly.
-Fridays Team
DA
Daphne
They charged you another subscription…
They charge you another subscription without warning you or sending an email and they hide behind the fact you signed at the beginning. SCAM!
Response from Fridays HealthJul 1, 2026
Hi Daphne, we’re sorry for the frustration and confusion surrounding your subscription charges. We take these concerns seriously and want to ensure our billing process is clear for everyone. Please email our team at [email protected] so we can look into your account and help resolve this for you.
The Fridays Team
CC
Can C.
Terrible company, do not use them
They not only lost my order and made me jump through so many hoops to get a new order sent, their cancellation process does not adhere to the FTC regulations called Negative Option Rule and thus I was charged for another full subscription with no email notice that I was going to be renewed, no confirmation when I originally tried to cancel, and they refused to refund my subscription despite being unable to continue the program.
Response from Fridays HealthJun 23, 2026
Hi Can, we’re truly sorry for the frustration you’ve experienced with your order and the cancellation process. It’s concerning to hear about these difficulties, and we want to ensure your concerns are addressed. Please reach out to us at [email protected] so we can look into your account and help find a resolution.
-Fridays Team
KS
Kelly S.
CON ARTIST
CON ARTIST. They supposedly start caring for you day one even though all I was trying to do is show proof of my last prescription approved I took my dosage every 2 weeks. They denied it. Then when I ask for my money back. They say no because they were “caring for me.” Talk about horrible customer service. That stealing!!! You provided nothing but inundated emails not accepting proof. That’s not caring. Scam artists!
Response from Fridays HealthJun 22, 2026
Hi Kelly, we’re sorry for the frustration you’ve had with your refund request and prescription verification. Our team is looking into your account to understand what happened. Please reach out to [email protected] so we can assist you personally and work toward a solution.
-Fridays Team