Fridays HealthReviews of joinfridays.com

I started Fridays with high hopes. Though they started me on a very low dose, they upped it after 2 weeks. At my 2 month mark they said they would up the doseage as I did not lose any weight for the last 2 weeks. I was quite happy. I did receive my package however it only contained needles and alcohol swabs. No medication. I messaged the team asap and they responded they would take care of this immediately... That was 2 weeks ago. No medication, multiple messages that say we are working on this, multiple messages that say we will escalate this (clearly they have not) multiple phone calls and still no medication. I have of course paid for 3 months and only received 2 and I they are telling me they can't refund me only replace the medication...ok but you haven't. I have been without my tirzepatide for a week and am due tomorrow for my next dose. I am beyond frustrated. Kelly

I paid for 6 months of medication upfront, and my first shipment arrived on time. However, after the refill, it has now been 13 days and my medication still has not shipped. I have repeatedly contacted you through messages, but I have not received a response from an actual person. Instead, I keep receiving the same AI-generated response saying that my medication has been approved and is getting ready to ship. That information is clearly not accurate because nothing has actually moved forward, and I still do not have my medication. I have now been without my medication for almost two weeks, despite paying for a 6-month subscription upfront. I need someone from your actual customer service team to look into this personally and explain: * What exactly caused the delay? * Where is the mistake or issue? * What is the current status of my medication? * When will it actually be shipped? * When should I realistically expect to receive it?

I want to make a review about Friday Health. I wanna tell you my journey started on July 9th, 2026. I ordered the medication, ordered six months. They charged me 500 and something dollars. Then they took out 149, I believe it was, to see the provider, or vice versa. Next thing I know, I waited and waited and waited. Did not get any medication. Then I called. They told me it was an issue that the provider mistakenly did something, and it didn't go to the pharmacy. Okay? I waited two weeks. Nothing. I waited all the way to July 29th. On July 29th, I called back. Nice young lady answered the phone. She put me in contact with a provider. Provider fixed whatever issue they had, told me it's good to go. Still no medication. Waited, waited, waited another week. Then I called last Thursday. On Thursday, talked to them, talked to the manager. Manager tells me, this is crazy that you don't have your medication. I understand. If you don't have your medication by tomorrow, which is Friday, which was last Friday, if you don't get a notification that it's on the way, I will give you a full refund. I said, a full refund for everything? Because they're telling me I can't get a refund even though I'm getting nothing. She said, yes, because you got nothing from us. Next thing you know, Friday comes. All I'm getting is AI-generated notifications that we're researching it. Nothing happens. I just got off the phone at 1:26 with the customer service person, who's telling me that they see the notes about my refund. They still don't know what's going on with the medication. They wanna put me to billing, which billing is only gonna tell me what they said I can get, but they're not gonna talk about that the customer service agent already told me I was gonna get a refund. I'm going in circles, and the lady said, well, do you want the medicine or the refund? I want the medicine. But if I can't get the medicine ASAP, I want a refund. People, stay away from this company. Especially disabled vets, if you're going through something and you gotta deal with this company, they will cause you more stress and anxiety. I don't know how they are in business and not taking care of their customers. All they do is just appease you with a chat that's AI-generated, but you get no help. The customer service people are really nice, but they are no help. No one knows what to do. And if the pharmacy is the issue, the pharmacy should be fired. But I would not recommend anyone using Friday Health.

I got charged for NAD+ that I didn’t select auto refill. So I canceled my account and I haven’t received the medication I was charged for.

I used to recommend the company Fridays, as everything seemed fine at first. However, their customer service is terrible. I helped my sister choose the GLP-1 program with Wegovy pills, and we paid for a three-month membership in advance. On July 7, 2026, they sent the first bottle of pills, but when it was time to order the refill, they refused to send it, claiming that the pills were not included in the membership. This doesn't make sense to me. I got tired of calling them, and they just keep saying that the $400 I paid for the three months is only for the membership. I want to warn people to be very careful because this company, Fridays, is not as honest as it seems. Read the terms carefully, especially regarding what exactly is included in the membership. I did everything over the phone with a representative guiding me, and now they claim I owe $199 for the bottle of pills, which was never mentioned at the beginning. Be alert, as they start charging payments automatically a week before they are due. They deducted payments from my account twice without warning. I do not recommend this company, Fridays.

Over 10 days to get an answer I had complications with the medicine and no one is calling me back. But they did charge for a refill I didn't authorize

After 1 week I still haven’t get update on my medication

They charged first without even telling you if you are elegible for the treatment and don’t even sent the medicine on time , I have longer than a week waiting for it to be send out.