At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
joinfridays.com
Website
joinfridays.com
Category
Personal Care
Location
Irvine, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
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Not able to schedule my follow up appointment for time frame provider requested.
Last provider call was 5 min due to earthquake in Philadelphia on April 30, which I felt a call back would have been more appropriate.
Response from Fridays HealthMay 2, 2024
Hi Kimberly! Thank you for sharing your feedback with us. We apologize for the difficulties you've experienced in scheduling your follow-up appointment within the requested timeframe, as well as the disruption caused by the unexpected earthquake.
Your provider's call being cut short under such circumstances is certainly not the norm, and we regret that we did not follow up more appropriately. We understand how important these consultations are, and we're sorry for any stress this may have caused.
Please reach out to us at [email protected] so we can assist you in rescheduling your follow-up appointment at a time that suits you and ensure that all your concerns are thoroughly addressed. We are committed to providing you with the support and care you need and improving your overall experience with Fridays.
Thank you for your understanding and for helping us improve our service.
ME
Meredith
I felt like my docter rushed me
I felt like my docter rushed me . Did not want to answer my questions and did not know what compound pharmacy you use .
Not what I expected .. felt like a number .
She also ordered quest labs when I said I was sending in labs I had done 3 weeks before . I was also charged for labs and had to be credited .
Response from Fridays HealthMay 2, 2024
Hi Meredith! Thank you for taking the time to provide us with your feedback. We apologize that your experience with your doctor did not meet your expectations or the high standards we set at Fridays. It's important to us that our patients feel listened to and supported, not rushed or like just a number.
We are also sorry to hear about the confusion regarding the lab tests and the billing issue that followed. We aim for a seamless and clear process, and it seems we missed the mark in your case.
Please reach out to us directly at [email protected] so we can address your concerns personally and make any necessary adjustments. We value your feedback and are committed to improving your experience and ensuring your satisfaction.
PA
Pamela
Customer Service matters my honest opinion
After watching lives & research ALOT Join Friday’s was my choice along with I saw Kima in partnership with you guys, But 1st apt no show, But you guys made sure y’all worked with me to get a new apt that wasn’t so far, 2nd apt the Dr & I didn’t agree on things to at wasn’t to NO FAULT of mines, I have to be fair the co-ower reached out personally and I felt so much better after our conversation, so I decided to try again 3rd apt Dr was ok, I felted rushed when answering questions, THIS MY EXPERIENCE & OPINION) then saw that labs came out my account which I didn’t authorized YES they refunded after few emails, But I feel like if some of us don’t need many follow up Dr apt, when having their own PCP why not have that option? If we can show we are getting blood work( this for ones that’s not new to GLP1) but most of us have insurance so paying extra for labs adds to the cost which most of us trying to streamline paying OOP, Customer Service really matters to me, I’m saying this because I felt like Join Fridays wasn’t just about $,yes a company needs to make $ as they should, But a company has to realize in today’s economy & knowing insurance don’t cover most & along shortages some of us really have anxiety because we know what’s it’s like to be overweight now something is working( and I have rheumatoid this helps me so much with inflammation) but we just want to be able sign in the portal, pay then receive meds, What if we don’t have membership and then pay for medication for that month, But how can we just pause then pick up when we can, it’s hard to be able to pay $99 when you don’t have the extra $ for meds, then here comes another month pay membership but still not enough for medicine, I hope this wasn’t to long if you don’t hear it how can anyone company grow
Response from Fridays HealthMay 2, 2024
Hi Pamela! Thank you for taking the time to share such a detailed account of your experiences with Fridays. We truly appreciate your feedback as it is crucial for our growth and helps us understand where we can improve.
We're sorry to hear about the challenges you've faced, including the no-show at your first appointment and the feeling of being rushed during consultations. It’s great to hear, though, that our co-owner’s conversation provided some reassurance, and we’re glad we could address the lab charge issue promptly.
Regarding your suggestion about lab tests for patients with existing PCPs, we find this to be an insightful and valuable idea. We are continuously looking for ways to make our services more flexible and cost-effective for our members, especially in today’s economic climate.
Customer service is a top priority for us, and we want every interaction with Fridays to feel supportive and valuable, not just transactional. We understand the importance of making healthcare accessible and stress-free, particularly for those managing chronic conditions like rheumatoid arthritis.
We would love to continue this conversation and explore ways we can support your needs better. Please feel free to reach out directly at [email protected] or through our customer portal. Your input is invaluable, and we are here to make your experience as smooth and positive as possible.
Thank you again for your candid feedback and for giving us the opportunity to improve.
LA
LaWanda
Intake appt
My intake appointment started 20 minutes late and it felt rushed as if she was making up for time. The doctor also didn’t look to see if brand name MJ was available in my area before automatically switching me to compound MJ. There was also no talk about insurance.
Response from Fridays HealthMay 2, 2024
Hi LaWanda! Thank you for taking the time to share your feedback with us. We apologize for the delay in starting your appointment and the subsequent rushed feeling it caused. We aim to provide a relaxed and thorough consultation for every patient, and we regret that we did not meet this standard during your visit.
We also apologize for any oversight regarding the availability of the brand name MJ and discussions about insurance options. It's crucial that these topics are covered comprehensively to ensure you have all the necessary information to make informed decisions about your healthcare.
We take your concerns seriously and would like to address them directly to ensure that your needs are met and any confusion is clarified. Please reach out to us at [email protected] so we can review your case and discuss the best way forward. We're committed to providing you with a better experience and ensuring that you feel valued and informed at every step of your care with us.
AM
Amy
My appointment started about 10 minutes…
My appointment started about 10 minutes late with no acknowledgement of being late. I had rushed home to be on time. Sometimes a simple "Sorry" goes a long way.
Response from Fridays HealthApr 30, 2024
Hi Amy! Thank you for sharing your experience with us. We sincerely apologize for the delay in starting your appointment and the lack of communication about being late. You're absolutely right—a simple apology can indeed go a long way, and we regret missing the opportunity to acknowledge the inconvenience caused to you.
We are addressing this internally to ensure our team better communicates and manages time, so your experience can be smoother and more respectful of your schedule in the future. If you wish to discuss this further or have any suggestions, please don't hesitate to reach out at [email protected]. We value your feedback and are here to make your experience better.
Thank you for your patience and understanding.
KA
Katie
It has not been a smooth process for me…
It has not been a smooth process for me so far. I’ve reached out a few times there has been some confusion with my medications and it still has not been resolved.
I have reached out for help still waiting on a reply from last week.
Response from Fridays HealthApr 30, 2024
Hi Katie, thank you for taking the time to share your experience. We are truly sorry to hear about the confusion and the issues you’ve encountered with your medications, as well as the delay in our response. This is certainly not the level of service we aim to provide.
We want to resolve this promptly and ensure that your concerns are addressed effectively. Could you please send us another message at [email protected], or if you prefer, we can contact you directly at a time that suits you best. We are committed to sorting out these issues as quickly as possible and improving your experience with us.
Thank you for your patience and for bringing this matter to our attention. We are here to support you every step of the way.
AL
Alexis
Follow up/asynchronous
I had a follow up appointment and was unable to connect with the provider. Before said video call I tried to set up the asynchronous route but it was not allowing me to do so...so now I gotta be out a week of medication because of these issues. Other than that, response times with emails are great.
Response from Fridays HealthApr 26, 2024
Hi Alexis! Thank you for sharing your experience and for your kind words about our email response times. We apologize for the inconvenience you faced with setting up your asynchronous route and the difficulty connecting with your provider for the follow-up appointment. We understand how critical timely access to medication can be.
Please reach out to us directly at [email protected] with your contact details. Our team is committed to resolving this issue promptly and ensuring that your medication needs are met without further delay.
BE
Beth
Confusing website, Nurse Practitnr was not very nice
The website is a little confusing, and after my first refill, I'm not sure if my scrip was increased or not. Will wait to see what I recv in the mail. Although my NP provided me with the necessary information, she was not kind in her delivery. She was quite matter of fact, and I did not feel comfortable asking any addtl questions..... will reach out to those on TikTok for further useful info. Would prefer a change in my NP to see if someone else would be a bit nicer, but don't feel comfortable asking for the change, bc I'm at their mercy.
Response from Fridays HealthApr 26, 2024
Hi Beth! Thank you for your honest feedback, and we apologize for the confusion and discomfort you experienced using our website and during your interaction with your nurse practitioner. At Fridays, we strive to create a welcoming and supportive environment for all our patients, and it sounds like we missed the mark in your case.
We are actively working on making our website more intuitive and user-friendly to ensure that all aspects of your healthcare, including medication refills, are clear and straightforward. Regarding your experience with our healthcare provider, we take your concerns very seriously. It’s important to us that you feel comfortable and respected during your appointments.
We encourage you to reach out to us at [email protected]. We would appreciate the opportunity to connect you with another nurse practitioner who better matches your communication style and needs. Your comfort and care are our priorities, and we are here to make sure you feel supported throughout your treatment with us.
