Fridays HealthReviews of joinfridays.com

Response from Fridays HealthSep 20, 2024

Thank you for sharing your experience, and we’re truly sorry to hear about your frustration. We understand how concerning this situation must be, especially after the progress you've made. We strive to ensure that all medication adjustments align with our clinical protocols and prioritize your health and safety, but it’s clear that we could have communicated this change more effectively. We want to make sure your concerns are fully addressed and find the best path forward for your care. Please email us directly at [email protected] so we can connect you with your provider for a detailed discussion. We value your commitment and hard work, and we want to make this right. Thank you for being a part of Fridays, and we look forward to resolving this with you.

Response from Fridays HealthSep 16, 2024

Thank you for taking the time to share your feedback. We’re truly sorry to hear about the challenges you’ve experienced with our operations and communication. While we're glad you've had positive interactions with our providers, we know that delays and inconsistencies in service can be frustrating, and it’s not the experience we aim to provide. We’re actively working on improving our backend systems and streamlining our customer support process to ensure clearer communication and more consistency. Your feedback is incredibly valuable in helping us identify areas for improvement, and we’re committed to resolving these issues. Please reach out to us directly so we can look into your case further and ensure everything gets resolved as quickly as possible: [email protected]. Thank you for your patience and for being part of the Fridays community.

Response from Fridays HealthSep 15, 2024

Thank you for sharing your feedback, and I’m sorry to hear about the confusion regarding your payment date. We understand how important it is to have a clear and consistent process, and I apologize for the mixed information you received from our team. While we are working on improving our payment scheduling system, I’d love to look into your specific situation to see if we can offer a solution that works better for you. Please feel free to reach out to us directly at [email protected], and we’ll do everything we can to resolve this for you. We appreciate your understanding and your patience as we work to enhance your experience with Fridays.

Response from Fridays HealthSep 13, 2024

We apologize for the frustration and delay you've experienced. It’s important to us that our process is as smooth as possible for you, and we’re sorry this has been cumbersome. We understand your concern about reacclimating to your medication, and we're committed to resolving this issue as quickly as possible. One of our team members is already working on your case and will be reaching out shortly to gather any necessary information and ensure your medication is on its way. Thank you for your patience, and please know we’re here to support you.

Response from Fridays HealthSep 7, 2024

Hi Darla! Thank you for sharing your feedback. We're sorry to hear about your experience, and we take your concerns seriously. Our goal is to provide a seamless and supportive journey for all of our patients, and we regret that we didn’t meet your expectations this time. We understand that working with multiple platforms can be frustrating, and we're actively working on improving the experience. Regarding your treatment and support, we aim to customize care based on each individual's needs, including dosing adjustments. Please reach out to us at [email protected] so we can address your concerns directly and ensure you receive the care and support you deserve. We value your feedback as we continue to improve our service!

Response from Fridays HealthAug 19, 2024

Please reach out to us directly at [email protected] so we can assist you in applying the discount and make sure you're taken care of. Our goal is to ensure you have a positive experience with Fridays, and we're here to help resolve any issues.

Response from Fridays HealthAug 9, 2024

We're truly sorry to hear about your experience and appreciate you sharing your feedback. We strive to make our website user-friendly and our customer service responsive, and it's clear we fell short in your case. Your satisfaction is our priority, and we'd love the opportunity to address your concerns and make things right. If you're open to discussing this further, please reach out to us at [email protected]. We understand your decision to cancel and appreciate the time you spent with us. Your feedback will help us improve, and we hope to have the chance to serve you better in the future.

Response from Fridays HealthAug 1, 2024

I am truly sorry to hear about the numerous issues you have faced with our service. Your experience is not indicative of the standards we strive to uphold at Fridays, and I deeply apologize for the inconvenience and frustration you have encountered. We understand how critical it is to have your prescription filled correctly and on time. The challenges you mentioned, including the platform's functionality and the mishandling of your prescription, are unacceptable, and I assure you that we are addressing these issues urgently. To resolve this matter as quickly as possible, please contact our support team directly at [email protected]. We will prioritize your case to ensure your prescription is corrected and your concerns are addressed immediately. Additionally, we will investigate the communication breakdowns you experienced and work on improving our customer service protocols. Your feedback is invaluable to us as we continue to improve our services. We appreciate your patience and understanding and are committed to making things right for you.