Fridays HealthReviews of joinfridays.com

UPDATE: Don’t believe the response from Fridays that they opened a case and will reach out to me. Yeah sure, they will send yet another message that they opened a case with the clinical team…this was told to me weeks ago and no one has reached out and no resolution has taken place. I have zero confidence in this company. It’s all lip service. This company has horrible customer service when you really need their help. They keep replying to my messages with the same canned response that a clinical team member will reach out to me. This has been going on for weeks. My first shipment arrived timely and in good condition so I was hopeful. Fridays then decided to use a pharmacy in Florida even though I live in Texas. The shipment was sent 2nd day air and it arrived HOT…not just warm but hot. This is unacceptable. It should have been sent overnight and from the pharmacy in Texas that they used before. I had already been told by customer service not to start using the vial that arrived HOT and to wait for communication from a “certified nurse assistant.” After at least three weeks, this has yet to happen and I’m already out of medication. As a matter of fact, I’m already getting requests to complete the intake form to get the next refill.

Son estafadores, me rebajaron $359 no autorizados y hace dos meses que no necesito el medicamento y no me quieren hacer un rembolso y me quieren obligar a aceptar el medicamento QUE NO QUIERO Y NO NECESITO. No compren con ellos SON ESTAFADORES.

Medication can late or to early can expire or you be some day with no medication manager don’t resolve problems they only said I’m sorry all the time I ordered my medication 8 day ago ask for some discount since I order with out waiting for the special discount for Labor Day because I want my medication on time so I ask to see if they can do something but don’t do anything to make the customer happy after be waiting for so long I don’t recommend this company.

I wrote a review yesterday and was told to reach out to customer support for further help. I did and got the same exact AI generated response. This company is complete trash.

The portal is not the best. Every time I order a refill there is an issue. It’s always mixed with the incorrect additive although I’ve made several people aware and I even make a note on my refill intake form. It’s as if the providers that approve the meds don’t take the time to review the patients files nor the notes. The only way I can get the correct additive and dosage is when I speak with an actual provider and they place my med order. This place is THE WORST!!!!!

I have been on their plan for a year and just renewed for three months for compounded GLP-1. They denied my second month with no notification to me. I have called, there is no way to escalate the issue, and they refuse to refund me for the two months. In order continue my regime and not go backwards, I am going to have to pay another company to continue. It is a SCAM. Stay far away!

Fridays scheme is to auto renew your subscription without sending emails or messages to remind you. I was billed for a 3 month subscription and was happy with it. As I didn’t cancel within the 72 hr window for the next 3 month subscription I was billed again. Fine. I missed my refill subscription window and was still charged for “medical advice and coaching”, but because I had missed the window (mind you this is for 3 whole months) I couldn’t get a new prescription filled and didn’t receive any GLP-1 medications although I still had to pay the $900 subscription fee. They will bank on people not remembering on their own to do this and then claim that because it’s in the terms and conditions they’re not on the hook for sending more prescription vials. Bogus and deceptive. I’m disputing the charge now as I used my HSA debit card to pay initially.

Update: Friday’s requested more information through Trust Pilot so they could better understand. They requested my name, reference number and phone number . I provided my name and phone number. I did not have a reference number because I did not sign up with them or anything like that . Then they replied asking me to email them to have my information taken off . They have that information when they requested it so why would I have to email to have that information taken off? It doesn’t make sense! All this just because I looked into this company for a GLP -1 I’m so glad I did not go with them. I was thinking about going with this company, but after the constant text messages even after telling them to stop texting me because it is Sunday and a holiday weekend is absolutely ridiculous! If a company has to hound you even when you tell them to stop that tells you what type of company this is!