Fridays HealthReviews of joinfridays.com

Response from Fridays HealthFeb 15, 2025

We truly appreciate your patience and feedback. We’re sorry for the repeated issues with your prescription and billing—this is not the experience we want for our patients. While we’re glad to hear that our customer service team was able to resolve the issue, we completely understand how frustrating it must be to go through this process multiple times. We are actively working to improve our systems to prevent these types of errors from happening in the future. Your experience helps us identify areas for improvement, and we truly value your input. If you run into any further issues, please don’t hesitate to reach out to us at [email protected], and we’ll do our best to assist you promptly. Thank you for being a part of Fridays—we appreciate you! Best, The Fridays Health Team

Response from Fridays HealthFeb 8, 2025

Your feedback keeps us motivated! So happy for you! 🙌

Response from Fridays HealthFeb 15, 2025

Thank you for sharing your honest experience so far—we truly appreciate your patience and your commitment to making this work. We're glad to hear that your medication arrived quickly and that you've had positive interactions with our team. However, we completely understand your concerns about your progress and pharmacy selection. Our team is currently reviewing your inquiry about pharmacy options, and we’ll be sure to follow up as soon as possible. Because each pharmacy is assigned based on state regulations, switching options may be limited, but we are always happy to explore solutions that best support your weight care journey. We appreciate you giving this a fair chance and will do everything we can to support you. Please feel free to reach out to us at [email protected] if you have any further questions or need additional guidance. We look forward to hearing how things progress for you! Best, The Fridays Health Team

Response from Fridays HealthJan 25, 2025

Thank you for sharing your feedback and for giving us the opportunity to improve. We’re glad to hear that overall, things have been good and that you’ve found our customer service team to be responsive and friendly—that’s something we strive for! We sincerely apologize for the frustrations you’ve experienced with your labs and medication refill process. It’s clear that the communication around your labs could have been handled more thoughtfully, and we’re sorry if the tone of our messaging added to your frustration—that’s never our intent. We’ll make sure to address this internally so our responses remain both clear and kind. We understand how critical it is to have your medication on time and regret that delays caused any inconvenience. Your point about billing timing is valid, and we’re actively reviewing our processes to ensure a smoother experience. While we aim to provide individualized care, we recognize there’s room to improve in ensuring providers review patient updates thoroughly and efficiently. Thank you for sticking with us as you navigated these challenges. Your feedback helps us improve, and we’re committed to making your experience with us even better moving forward. If there’s anything we can do to assist you further, please don’t hesitate to reach out. We’re here for you.

Response from Fridays HealthJan 25, 2025

Thank you for sharing your feedback with us. We understand how important it is for patients to have access to treatment options that meet their needs. While we strive to offer dosages that align with safe and effective care, we recognize that this can sometimes be frustrating when the highest dose isn’t an option. Your input is valuable, and we’ll take it into consideration as we continuously evaluate and improve our services. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to support you.

Response from Fridays HealthJan 25, 2025

Thank you for taking the time to share your experience with us. We’re sorry to hear that the initial setup and first delivery were challenging—your time and trust are important to us, and we’re always working to streamline our processes to make things easier for our patients. That said, we’re so glad to know you’ve found value in our service and that we’re delivering on our promise of affordable, transparent weight loss care. Your feedback motivates us to continue improving and providing the best possible experience. If there’s anything we can do to assist you further, please don’t hesitate to reach out. We’re here to help!

Response from Fridays HealthOct 13, 2024

Thank you for sharing your feedback with us. We understand how frustrating it can be when your weight loss progress doesn't match your expectations. Everyone's journey is unique, and there can be many factors that impact weight loss. We'd love to take a closer look at your specific situation and provide additional support, whether it’s adjusting your plan or exploring other potential factors. Please feel free to reach out to our care team so we can work together to help you reach your goals. We're here for you every step of the way!

Response from Fridays HealthOct 10, 2024

Thank you for your feedback and for sharing your experience with us. We're glad to hear that setting up the video consultation went smoothly and that your prescription was quickly approved. However, we sincerely apologize for the confusion and frustration you experienced with our process and website. We understand how important it is for everything to be clear and efficient, especially when it comes to your health. We're currently working on improving our website and streamlining our communication to make the steps more transparent and user-friendly. As for your medication delivery, we regret the inconvenience caused by the timing of the shipment. While we recommend contacting USPS for delivery adjustments, we want to support you. Please reach out to our customer service team, and we’ll do our best to assist in finding a solution. Thank you again for your valuable feedback as we continuously work to improve our service.