Fridays HealthReviews of joinfridays.com

Response from Fridays HealthApr 22, 2025

Thank you for sharing your feedback. We’re sorry to hear that your recent experience didn’t match the quality you received in 2024 — that’s understandably disappointing, and we appreciate you bringing these issues to our attention. We take concerns about medication volume and effectiveness seriously, and your feedback about the pharmacies involved will be reviewed by our team. While we’ve expanded our pharmacy network to meet growing demand, we always expect consistency and quality across the board. If you're open to it, we’d like to take a closer look at your past orders and dosing details to understand what went wrong and explore how we can make this right. Please reach out to [email protected] with your order information, and we’ll prioritize your case. Thank you again for being part of Fridays and for helping us improve.

Response from Fridays HealthApr 22, 2025

We’re so sorry you haven’t received a response about the medication issue — that’s not the experience we want for any of our members. Please reach out to us at [email protected] with your order details, and we’ll make sure this is reviewed and addressed right away. Thank you for your patience — we’re here to help make things right.

Response from Fridays HealthApr 15, 2025

We’re sorry to hear about this experience and completely understand your frustration. It’s never our intention to create confusion or inconvenience around billing, especially after a cancellation request. Please reach out to us directly at [email protected] with your full name so we can review your account and resolve this promptly. If your cancellation was submitted before your renewal processed, we’ll make sure it’s handled appropriately. We appreciate your patience and the opportunity to make this right. —The Fridays Team

Response from Fridays HealthApr 10, 2025

Thank you for sharing your experience—we're really sorry to hear that it hasn’t met your expectations so far. Clear communication around medication options, pricing, and side effects is incredibly important, and we apologize if this wasn’t properly explained upfront. We’d love the opportunity to make things right and help you navigate the portal, review your plan, and clarify the pricing differences. Please email us at [email protected], and a member of our team will personally walk you through everything. We truly appreciate your feedback—it helps us improve and better serve our patients.

Response from Fridays HealthFeb 15, 2025

We’re really sorry for the delay and frustration you’ve experienced. We completely understand how important it is to receive your medication on time, and this is not the experience we want for our patients. We’d love to look into your order right away and provide you with a clear update. Please reach out to our support team at [email protected], and we’ll do everything we can to resolve this as quickly as possible. We truly appreciate your patience and the opportunity to make this right. Best, The Fridays Health Team

Response from Fridays HealthJan 27, 2025

Thank you for sharing your experience. We’re sorry to hear about the delay with your medication and the confusion surrounding its delivery. At Fridays, we strive to provide timely and seamless care, and it’s disappointing to hear we fell short in your case. We tried to look into your case to resolve this for you, but we were unable to locate your account since your review only includes your first name. Please email us directly at [email protected], and our team will prioritize resolving this issue for you right away. Your feedback is incredibly valuable to us, and we’ll ensure this is addressed promptly. Thank you for your patience, and we hope to turn this around for you.

Response from Fridays HealthJan 16, 2025

Thank you for taking the time to share your feedback. First, we want to acknowledge and sincerely apologize that your recent experience with Fridays didn’t meet the standard of care and attention you previously enjoyed. We value each person as more than just a patient – you are part of our community, and it’s clear we fell short in making you feel that way. We’re grateful to hear that our team was initially helpful and supportive, and we’re committed to ensuring every interaction reflects that same level of care. Regarding the scheduling process and your provider visit, we deeply regret that it felt rushed and transactional. That’s not the experience we want for anyone, and we’ll be addressing this feedback with our team to ensure that appointments are more personalized and providers are fully engaged during every interaction. Your point about recognizing the person behind the process is incredibly important to us. We’re committed to improving communication and providing a more human-centered approach. Please feel free to reach out to us at [insert contact info] so we can better understand your concerns and work to make things right. We appreciate your patience and the opportunity to improve. Thank you for being part of Fridays, and we’re committed to earning back your trust.

Response from Fridays HealthJan 11, 2025

Thank you for sharing your experience with us. We sincerely apologize for the frustration and delays you encountered in getting your prescription filled. We understand how critical it is to maintain a consistent schedule with GLP-1 medications, and we regret that our process did not meet your expectations. Your feedback highlights areas where we need to improve, particularly in ensuring smoother coordination between our team and pharmacies. While we do our best to expedite prescriptions and prior authorizations, we recognize that this process should be seamless for you. We are actively working on improving communication with pharmacies to reduce delays and prevent these kinds of issues from recurring. We appreciate your patience and your continued trust in Fridays. If you have any unresolved concerns, please reach out to our support team directly so we can assist you further. Your experience matters to us, and we are committed to making it better.