FoundReviews of joinfound.com

The responsiveness is amazing, but recently I’ve been super frustrated trying to understand what’s happening with my medication. I had 3 refills for my medication, but all of a sudden the pharmacy wouldn’t refill and said i had to go through an approval process, just like I had to when I first started the medication 8 months ago. Customer support can’t speak about it and the doctors end the conversation immediately after their reply after first outreach. I’m so confused as to why this happened, and I wish someone would explain why I can’t access it anymore. Anita been a month since I’ve had access to my medicine, but it’s less about that and more about wishing someone could explain why I’m going through this process all over again.

I find that the providers just use templates and pre-written responses. I would really appreciate a more individualized experience. They are medical professionals, you'd think they would be able to really listen and personalize their responses and conversations.

I have been really busy and I expected the drugs to come every month but I only got 1 month's supply since March 2023 ( it is now September) after paying $500 initial fee. I should have been proactive with account. It was a waste. The first month did not show any change. Even 5 lbs. would have been nice. Nothing. The monthly charge is a lot too, and the cancellation fee is $99. Be aware. The online community looks helpful and everyone posts, and it feels like an Instagram world, which isn't my type of program. It wasn't for me, maybe it will be for you.

App was difficult to navigate, dr responses were generic, unlike other telehealth platforms. Medication options weren’t throughly discussed. Insurance was never verified or used. The plan was expensive.

I loved the support I received at the beginning with my Coach Abby. It was really helpful and motivating to have someone hold you accountable and share tips to keep you going. After you lose the coach, it is easy to forget to log, it is easy to lose motivation, and you feel like you are just paying for pills. I could join a free weightloss support group on facebook if I only wanted to talk to others trying to lose weight.

I tried Found. Unfortunately they were not able to provide me with the prescription needed and I requested cancellation. I was billed after canceling, but when I reached out, they did immediately issue a refund.

I am enjoying Found very much, my only complaint was rejoining when I had a lapse due to a banking hack. I was unable to communicate easily with the Found team.

I have been using the found program for several months now and have been very satisfied overall. I have had a chance to use the app much as I am a busy mom of two. But I enjoy having the option of I have time! All of my questions are always answered in a speedy timely manner!!