FoundReviews of joinfound.com

I joined in May of this year. I had been already on a pretty strict diet of about 1400-1500 cals/day and working out about 3-5 times/week. I had been started on an SSRI during the pandemic and gained weight while on it (I weaned off shortly after joining found). After some initial back and forth with my initial provider I was prescribed a medication meant to treat seizures and migraines that had a side effect of curbing cravings and decreasing appetite. The initial medications recommended were no-gos for me as the major side effects included diarrhea. I had argued back and forth with the provider about the medications they were suggesting, and I felt like I was being a pain in the butt. I was a bit skeptical of the program because the provider seemed to reluctant to prescribe medications I have seen typically used for weight loss and were suggesting medications meant for other conditions that had side effects of weight loss. Reluctantly, I decided to try the medication. I started taking the prescribed medication and it did help with cravings. I am not sure of how much it did help with weight loss because I also weaned off the SSRI i had been on. I lost a few pounds in the first two months, but in my third month I seemed to plateau. I contacted my provider, who had changed in the interim, asking if they would consider changing my medication. I also had some routine labs drawn at that time. She got back to me quickly and again suggested the medication the original provider had - with the side effect of diarrhea. The following day I got my labs back and my kidney function had decreased, and my labs were abnormal. I contacted my PCP who told me I need to stop the medication. I also contacted my found provider to let them know - and they agreed. I am going to need to have additional tests done and have my kidneys monitored to make sure the damage isn’t permanent. I contacted found to cancel my membership and request a refund- I feel a refund is fair since the medication prescribed needed to be stopped because it caused harm. I feel that a refund is the least that could be done. They completely avoided my requests for a refund originally, offering me a membership just for coaching and not meds. I continued to ask and followed through with cancellation and they have refused to refund me stating that after a consult and medication has been prescribed they don’t provide refunds. I am very upset that I even tried out found. I feel like it has done me more harm than good. I feel like this company is just out to prescribe cheap drugs with off-label uses for weight loss without actually taking into consideration the health of the people they are prescribing to. In addition they have poor customer service - refusing to provide a refund when the medication they prescribed caused harm. I would beg anyone considering having medications prescribed to be very careful of taking medications prescribed and be sure to have regular labs drawn when taking off-label medications, and be aware that they are really just out to get your money.

I joined 3 weeks ago. I was pleased with the start. Quick response to questions within the 1st week. Medical gal..quick with responses. Then I noted a change in coaching communication...seemed that no one was actually reading what I was texting to the coach. The meds, in my opinion, act like a thermogenetic. These can be bought for far less than $99 a month. I was told I was getting a new coach, then got one and never heard from her. The previous one was no longer consistently communicating. It was bizarre. The weigh-in requests were all over the map. I opted to attempt to cancel the membership. Four emails in and still no word from anyone. I got some random text from the original coach and told her the deal. She suggested I pay $49 just for wellness. What wellness? I see no meal plan suggestions, no exercise suggestions...nothing. You are basically paying for the meds to a tune of $99 a month which is outrageous. I am still cutting out the junk, mindful of proportions, and doing a mix of weight lifting and cardio. Pills are not the cure-all...they will maybe push it along faster but at the end of the day are you committed to staying on them for the rest of your life? This company sucks at communication on all fronts. Once they have that money, good luck with the rest of it. They talk a good game, I will say that and I was excited at the start but that soon faded and quick.

This company is a complete and utter scam. I cancelled my subscription in August 2021. For some inexplicable reason, in February 2022 they started charging me again. I contact them on 3/6/22 and on 3/8/22 I was told a refund had been issued. It is now 3/30/22 and I have yet to receive my refund (for money they fraudulently took from my account) and there has been no response to my two follow up emails. Stay away from them. Spend your hard earned money elsewhere.

This has been the worst experience please be aware they advertise money back guarantee which is all lies. Found pretends to care about you but they absolutely do not. I started having blood clots due to a side effect of the medication. Not only did I have no health care advise from them they refuse to refund me. I have the medication at home untouched as the bleeding started as soon as I ordered my second month. I lost no weight also. In the ER they confirmed the medication prescribed by found was the cause and had me stop immediately. I have done everything I can to get a refund they refuse even though the site advertises money back guarantee it is false. They are beyond shady. The anxiety and fear caused by found is unreal. I took pictures of what I went through to have proof. Not once did anyone follow up with me besides to tell me no refunds. I plan to dispute with my credit card company. Worst most traumatizing experience I’ve ever had.

The first thing they do is charge your credit card. Then they process your application. Mine was very clear about my medical issues and the medications that I was taking. The Dr. got back to me and suggested a prescription that would be quite dangerous given my STATED health issue. When I reminded him of this, he said that they couldn't provide ANY medication support and suggested I just use the the coaching track. They don't look at the applications, just take your money, and he was about to prescribe something that could have had terrible results. Then, when I reminded him of what was clearly stated on my application, he told me that I wasn't eligible. Mind you, this is after they had read my application, and taken my payment. This is a scam, and a dangerous one. I intend to report them to any and every possible agency.

This company purports to be a combination weight loss coaching and medication. The “coaching” is computer generated texts telling you to love yourself and “what is a carb”. Totally useless. The medications take a while to arrive and the first two prescribed to me made me physically ill. Then they offer to ONLY charge $50 a month for the BS coaching. You could buy a “hang in there” cat calendar and get more use of it. They also basically force you to use Affirm to get an interest free “loan” to pay for it, and use this as an excuse for why you cannot cancel. The whole thing is a rip off. The medications are generic and you could get them for way less if your normal doctor prescribed them.