Macrofit, Inc.Reviews of joinfitapp.com

TLDR: Takes forever - 3ish months from order to arrival. Does eventually show up and is what was advertised. If you’re patient and really want it it’s worth the wait. I ordered in May.. still not shipped. Emailed SEVERAL times. They gave me access to their fitness app for free for life.. but still no product that we paid for… maybe in 2024 they were great at shipping or had them on hand but now it feels like they’re making them based on order volume and won’t ship any out until they meet x amount of pre-orders. Even though their website says NOTHING about pre-ordering. Update: 22 July 2025 - after some mishaps with shipping (that they corrected), the home gym has finally arrived. Installation instructions were non-existent but wasn’t too hard to figure out based on the pictures. Very well packaged for shipping.

Spent $500 on their home gym and still have not received the product 6 weeks later. It has not shipped, and they will not respond to a refund request. I’ve initiated a dispute. Stay away from them.

I never received the products. Ordered 2 months ago. Was given multiple reasons, for a delay. The response time for emails, is lacking. No updates provided naturally, I had to request communication, at all levels. Totally dissatisfied! The product seems like a great idea, but actual company practices , seems it needs an overhaul. Respectfully

Be carefull!!! Once you are a customer you can‘t stop the abo!! i cancelled my abo three monts ago and they are still charging!! 🤬 And they are not answering when you write to the support!!

They keep changing the estimated shipping time with the option of paying more to expedite the order. The website says 3-8 days to ship and I'm on week three. They've sent no updates I have to check their website and they just keep changing the estimate shipping date without telling me. I found the same equipment on Target under a slightly different name and had I ordered from them I would have had the gym by now. I'm incredibly disappointed. Most companies don't operate like this. There is no communication other than one email they sent me right after I ordered it. I paid in full. I'm glad I didn't set up payments and this might be more difficult to resolve.

I’ve been using the Fit! App for some time, and I recently purchased the Fit! Home Gym. After about a month of use, I can confidently say that the Fit! Home Gym has replaced my previous parallel bars and pull-up bar solution. It’s surprisingly stable and the compact size and portability is excellent. I can easily assemble or dissemble the unit in less than 5 minutes. I would love if the storage bag could also accommodate the base, and I’ve found that the crossbar can be slightly inconvenient when performing more advanced leg lift exercises, but overall, I would still easily recommend this to anyone looking for a well-rounded home training system. Great purchase!

Ok, tbh I don’t typically leave reviews but I had to for the Fit! Home Gym! I’m not a huge muscle dude or exercise cover model. I’m a pretty skinny guy in my mid-30s who has decided to finally get Fit! Even though my diet is great and my activity level is moderate, my blood pressure and cholesterol need some physical help. I’m 5’8” and weigh 155, not much, so I want to strengthen my back and arms to get toned and strong. I came across the Fit! gym on IG and thought it would be perfect for me since it has the height I wanted to be able to do pull ups and possibly hang from rings. Well, I was right! It’s perfect! I live in a small condo so I don’t have huge ceiling space or a ton of floor room to keep things out. Well, it’s no problem with this setup. The metal poles easily come apart and the base slides away right under my bed! I just stick the metal pieces in my closet until it’s time for the next days workout. You might be wondering about quality of exercise? I’m going to keep it 100, this workout is tough! Is that because I’m a bit weak and just starting out? Maybe.. but the amount and range of movement possible on this is incredible. For such a compact setup it does allow me to do everything I wanted. The metal isn’t too rough against my skin, I might get gloves or tape but I suspect my hands will toughen up as I continue. The Fit! App is also amazing, there are so many custom workouts for me to choose from and I love the ability to work with different types of focused exercises. I’m so excited to keep increasing my strength and I know I purchased the right home gym to succeed with! Thanks Fit! Team for your amazing communication and for giving me the confidence to earn the body I’ve always wanted!

I purchased the product online but noticed the estimated delivery date was regularly changing without notice or consent. I initially requested to cancel my order when I became anxious that my product would not arrive in the foreseeable future. I honestly thought I was scammed. However, Amanda and Sharon from customer care handled my concerns calmly and professionally. In response, the company apologized and promised to deliver in about a week, keeping its promise. They could have run out of patience due to my frightened tone, but I was pleasantly surprised at their commitment to the business. Upon receiving the product, I was eager to try it out. I was very excited to find that the overall quality exceeded my expectations. The home gym is not only sturdy, but also customizable and portable, making it perfect for my needs. It doesn't wobble even during basic calisthenics, which is a huge plus for me. Overall, my purchase was an excellent, satisfactory investment. I recommend it to close friends.