Macrofit, Inc.Reviews of joinfitapp.com

Getting my Home Gym has been awesome! It's very stable, versatile, and super convenient since I can bring it anywhere I go. I've even taken it to the beach, and a lot of my friends even a new friend I met there got to try it out. They were really impressed and now some of them want to get one for themselves. Definitely one of the best fitness investments I've made! I also received mine just a week after ordering. Kudos to the team you deserve a 5 stars for me!

I give 1 star or less if there is an option. The Macrofit Coaching service is awful especially during stage 2. I find stage 2 is useless because the exercises and food menu are the same as in stage 1. They tell you that you will build muscles during stage 2, they are big liars. I recommend that if you want to try this service, try stage 1 and stop there becuase there is no difference between stage 1 and stage 2 regarding exercises and food menu. Also, during stage 2 they will ask you to record videos of exercises every time you do exercises which is rediculous. In addition to that, in case something happens to you like sickness or event in your life then your coach will insult you so expect that. Before the end of stage 1, your coach will contact you to tell you that there is discount or offer for stage 2and then he/she will give you a deadline, it is just he/she is putting pressure on you to pay and there is no discount, they are thiefs. They will tell you that stage 2 will last between 3 and 5 months, they want just to take money from you, do not go for it, you can continue on your own after stage 1 as stage 1 is the same as stage 2 so why paying for it at all. In conclusion, they are thiefs only, I will not recommend them. It is just waste of money especially if you want stage 2. I regret why I paid for stage 2.

Im still waiting on a refund for pilates tower!! There is no number to call and they hide behind a random email- that says they are working on the refund, yet nothing happens. They are a fraud- and stole my money. If they are reading this- follow up on your promise- refund me!

We provided freight services for this company in August, 2025. Despite successful delivery, they have failed to pay a significant invoice that is now over 150 days overdue. Multiple promises were made by their team, including commitments from management, but no payment was ever received. All communication attempts have been ignored for weeks, demonstrating a clear pattern of bad faith and willful default. Important to note: The senior management and ownership of this company are fully aware of this debt and have chosen not to resolve it. This is not an oversight but a deliberate business practice. Extreme caution is advised. Do not rely on their promises. Their finance department mentioned they are facing bankruptcy and advised exercising caution when purchasing their products to avoid losing both money and goods.

DO NOT purchase the home gym. I purchased the gym and the knobs that secure the bars into the wooden base was missing from my order. Without securing the bars to the base the bars flip right out of the base and makes the gym useless. I have reached out 5 times with no response. I purchased the home gym when it first came out at $600 and now its a useless piece of junk. They have not responded after multiple emails. If you message them on facebook, you just receive an automated email that they will reach out to you, but never will. This company is a scam. DO NOT BUY. Ignore their marketing on social media

If I could give a negative star I would this company micro fit is a scam they take your money instantly and no product. I ordered November 2025 and I still don’t have the gym equipment you email them since they don’t provide a phone number and you still don’t receive a response. I am seeking legal actions at this point . The BBB will be hearing from me .

UPDATE: I had purchased my tower through Affirm, and affirm won’t open a dispute after 120 days. I emailed and emailed till affirm gave me a phone number to open a dispute even though it’s been about 160 days. Here it is for anyone else as unlucky as me 855-914-3141. Within 24 hours I received an email from macrofit that they would like me to withdraw my dispute and they will zelle me right away. I am not going this route. They will either A. Have me withdraw and never pay me or B. This won’t be on their record so they can continue to do this to people. If the same thing happens to you, do not withdraw your claim. Macrofit will be put on a list and dropped by their credit card processor so they can’t continue to do this to people This company is obviously a scam. I own a flexia reformer and flexia was acquired by macrofit. Macrofit reached out to me because they supposedly made a Pilates tower which can be attached to my flexia reformer. I purchased the tower 8/31/25 with the promise of my tower being delivered in November. In november o was contacted by macrofit and they said it’ll be a couple more weeks… ok, no big deal. We are now at the end of February 2026 and zero communication from macro fit and several unanswered emails. They have my $1200 and I recieved a headache in return. Stay far far away from this company. They will steal from you

It’s been four months and the product still hasn’t shipped. I sent several emails requesting a refund, still waiting on a response.