EmbodyReviews of joinem.co

If I could rate Embody any lower - I would ! Don't trust this site ! They take your money and give you NOTHING ! I was told I was approved for their program 09/02/2026. They sent me an email that my medication had been shipped 09/03/2026. I received a box with syringes in a bag and instructions on how to self inject the medication. BUT NO MEDICATION ! I've called, I've emailed with little to no action and still NO MEDICATION. I have now reported them to my state attorney generals office for fraud and have reported them to the board of pharmacy in the state they practice from. Buyer BEWARE ! Find a more reputable site/pharmacy !

No appointment happened for the 3 rd time

I signed up for EmBody’s three-month program and initially had a very good experience with the medication itself. Unfortunately, the customer service and fulfillment process has been extremely frustrating. As soon as my first dose arrived, I contacted EmBody and explained that I would be leaving the country and would not return until the end of November. I asked to receive my remaining two vials before I left. I was told they could not send them together because the medication is only considered stable for about 40 days. I agreed to have the second vial expedited and the third held until later. From that point on, I spoke with EmBody representatives every single day and was repeatedly assured that the second vial would arrive before my departure. It never did. Because I am leaving tomorrow and there will be no one here to receive the medication, I asked EmBody to cancel my VIP membership, stop the medication shipment, and issue the appropriate refund. My VIP representative, Luis, told me that the membership had been canceled. Then today I received an email saying my medication had been approved and would be shipping soon. I called the main customer service number and was told that nothing had actually been canceled and that the medication was still going to be sent, despite the fact that I had clearly explained I would be out of the country and unable to receive it. I again instructed them not to charge my credit card for anything further. I was told that future charges have now been canceled, but after so many conflicting promises and assurances, I no longer have confidence that what I am being told is accurate. The medication worked well for me. The problem is the communication, lack of follow-through, and inability to get consistent information from one representative to the next. At this point, I cannot recommend EmBody based on my experience.

When the website allowed me to order my second vile(second month)it shows my order stuck at the pharmacy for days. Im 3 days away from my shot date and the product still hasn't shipped. They took ALL MY MONEY THOUGH.

I joined and hadn't heard back for a week. I contacted them twice with no luck. They had already scheduled to charge me again within 22 days. I contacted them to cancel and request a refund and they refused to refund me even though they never processed my order. So now im out a hundred bucks.

They charged me instanttly for 3 months worth of product. They sent me 1 month, and I was supposed to receive my second month Sept 10th. Well here it is the 12th of September and I have gotten 11 texts adn 6 emails apologizing that it is late and they don't when the next order will arrive. I have called numerous times and they say the same thing. They don't know when it willl arrive. This is a scam company that will take your money, but not send the product! Buyer beware, they will take your money, but not send the product. Horrible customer service by email, text and phone. They are no better than the scammers that call you daily, only they already bill you before you never get your product! I WOULDN'T RECOMMEND ANYONE TO BUY FROM THIS COMPANY.

This company is a complete joke. I have been attempting to get in touch with someone regarding the incorrect meds being prescribed and 10 days later no response. I was suckered into signing up for 3 months of medication and “VIP Membership” only to be disappointed from the start. I switched from my previous provider only because they were charging a little bit more and I totally regret it. The good reviews you see are more than likely AI generated. This is a complete scam and I DO NOT RECOMMEND!

UPDATE: They keep asking me to delete my review and gave me a 30.00 credit towards my next month supply , but as of today September 27th 2026 still havent recieved my medicatikn. And my next payment will be coming out in less than 10 days. But according to them its still within the time frame and they have expedited it to the pharmacy but the pharmacy isnt returning any messages on the delay.. . Also no call from management and I have had atleast 4 tickets submitted to have a supervisor call me . I even have an account manager assigned to me now and her name is Kat and her last message to me was she was waiting for a response from pharmacy and nothing . She even quit responding to me also . I ordered embody filled out the info they took my money . I get an email telling me here's your appointment summary which was interesting because I never had an appointment. They started me at the lowest dose without even asking me or going over my info. I immediately called the representative told me I would have to make an appointment with a provider to have my next dose changed . That there wasn't anything they could do . For the first month. I make the appointment fine whatever. I am told multiple different answers though by different representatives. I was told in an email my shots would be shipped by September 11th. It's Sept 12th now still hasn't been shipped or anything . I do a live chat and they say well it will be 5 to 7 days . Them why did I get an email confirmation saying no later then September 11th. I reply to email and they say we are sorry it hasn't shipped and will expedite this right away . We will update u thru email . 1 day later no response no email I call they say 5 to 7 days now . I ask for a supervisor then I'm told 7 to 10 days . So which is it . My email says by September 11th your agent said 5 to 7 u are saying 7 to 10 . All withing an hour . I'm then told . We will expedite this concern . I said oh I was also told that yesterday again. Ok will they will call u with 24 to r8 hrs. Nothing but a run around with this company. They were quick to take my money but get the run around about my dosage, my appointment and my shipping of my shot . 5 days later and still nothing from nobody . I would stay clear of this company. I seen more people had the same problem now that I did a deeper research. And if Embody sees this get ahold of me asap . Before i do more steps . UPDATE : Still nothing and no answers just they apologize for the delay . It's like their customer service are robots lol. I was also told I would recieve a call back from management in 24 to 48 hrs still haven't recieved that either. And they won't refund my money said they would expedite my concern . But where is that concern really going . This place is a joke . I should have dug deeper