EmbodyReviews of joinem.co

Terrible. Go elsewhere. This is as my second GLP-1 provider used. Wound not recommend. Much better services elsewhere. Cheaper doesn’t mean better. No 24/7 support as advertised. No one can ever help you over the phone. They give you the run around trying to refill a prescription with the provider saying you need to contact customer service and customer service saying you need to have ANOTHER provider visit within hours of the previous. Charges are billed way before you can even request a refill, so the billing doesn’t match the medication cycle, but they claim to have no fees, but the fee is the cost because of the prescriber doesn’t write it they still charge you. Scripts get “sent” to the pharmacy but take well over a week to get there and be processed. Have been told someone will contact me within a given time frame (ie 90 minutes) and no contact. Was told my matter was “escalated” and “priority” and would be dealt with and it was left unattended. Providers are not contactable after script is written for questions. They do provide a list of collaborating pharmacies- but they send your script to an unmentioned one so you have no pharmacy contact information. Questionable efficacy of their scripts- gained weight on their medication. Literally a joke of a service. Take your money elsewhere. If I could give zero or negative stars I would. 9.14.26- update. At their request, I scheduled an additional appointment with a provider. The appointment was scheduled for the next day to which the provider no showed my scheduled appointment. I was provided a reminder one hour prior to the scheduled appointment and then again five minutes prior to the scheduled appointment that a clinician would call. Nobody called me. So 45 minutes after my scheduled appointment I contacted their support. Inquiring about the clinician not calling me for the scheduled appointment. Their response was that they can only pass the information on to a clinician and hope that they call for the appointment. At this point, I was very frustrated and asked the support specialist to just be refunded so that I could essentially go elsewhere and have a better experience too at which she said they will not do any refunds. So at this point, you’re essentially committing fraud and theft. You took my money for a product that you did not provide me as well as a service that you’re not providing me and you tell me I can’t be refunded for what you’re not providing. I gather everyone’s experiences different but this is just mine. To top matters off after their clinician not contacting me they had the audacity an hour and 15 minutes after the scheduled appointment to send me an email saying I no showed my appointment with the clinician and then I needed to reschedule via the link in the email. Literally disgusted with their customer service and company.

Worst Company! Would not recommend the company. Cancelled my subscription of $738.00, and never received a refund. They provided nothing! I have called several times speak to supervisor, they refused! The told me to call the billing department, the number they gave was the sale department. To be frank I think it was the same person. Still waiting for the supervisor to call me. Going to report to the Better Business Bureau.

Embody has received 738 negative reviews in September alone as of September 13. If you’re considering doing business with this company, that should be a serious red flag. From my experience, responses from Embody on here are highly automated, and I have not received replies to any of my numerous emails. Customer service also appears to be handled offshore and the associates are not helpful. Do your research before purchasing. Read the recent reviews carefully and proceed with caution. Buyer beware.

Told my wife her target weight would be hit in six weeks. 6+ weeks later and she actually gained weight so I don't know what they are really giving people. Beware.

Terrible. Over a week and never heard a word. Would not recommend your service to anyone.

Wish I could give zero stars. I ordered once and never again. I never received my appropriate dose from my order. I marked on THEIR assessment that I take 15mg of Tirz, was sent 11.25mg, as I was told that 11.25 mg is "THEIR max dose". I sent MULTIPLE emails, photos of current script, and calls to customer service asking for my actual dose of 15mg. They then scheduled 3 different appts with providers-scheduled 3 weeks out, who never called during the appt time. Finally about 4 weeks later, I spoke to a provider who said that Embody's 11.125 mg of Tirz is equal to other's 15 mg of Tirz. I clarified with the provider that 11.125mg tirz does not equal 15mg of Tirz. In the same call she said "oh BTW, we are now approved to go up to Tier 6 dose of Tirz, 16.6 mg. Just approved." So she says on my next order I can get my true medication dose. What about the first order I was shorted on? And their will not be a second order for sure. Embody never did rectify their mistake. So Embody is not cheaper as they short change you on your dose. They are the most untrustworthy platform I have ever dealt with. Please stay away!

The absolute worst customer service I have ever experienced. I received my medication and it was not kept cold. There was condensation in the package and the ice packs were completely melted and everything was room temperature. I reached out to this company immediately. They said they would get back to me. I emailed the next day because I still hadn’t heard anything. No response sent an email every day requesting a refund and I would return the product no response. Went on chat with them several times no resolution. Now I’m being told after sitting here today for an hour on chat with them that there is no refund and then I will have to talk to a nurse. I canceled my subscription and would not recommend this company to anyone.

Worst absolutely the worst company ever ... delivery says 3 to 5 business days dont trust it first delivery i had was 2 weeks now this one is almost a month of wait time ....Tirzepatide is not mixed with B12 like other companies... DO NOT ORDER FRIM THEM .... very bad business tactics