EmbodyReviews of joinem.co

Response from EmbodySep 15, 2026

We’re sorry to hear that your order did not arrive within the timeframe you were given. We understand how frustrating it is to be expecting your medication within 3–5 business days and still have nothing two weeks later. We apologize for the delay and the inconvenience this has caused. We’d appreciate the opportunity to review your order and shipment status to determine what caused the delay and provide you with a clear update. - Embody Team

Response from EmbodySep 15, 2026

We're so sorry to hear about the incredibly frustrating experience you've had with our service, from the delayed communication to the repeated issues with scheduling and rescheduling appointments. We understand how disheartening it is to feel like you're caught in a cycle of unfulfilled appointments and unclear refund policies. We'd like to review your account and the timeline of events to better understand what happened and address your concerns. -Embody Team

Response from EmbodySep 15, 2026

Hi Katina, We sincerely apologize for the frustration and concern you're experiencing with your order. It's completely understandable to feel ripped off when you've been charged for medication that hasn't shipped yet. We are actively working to address these delays and appreciate you bringing this to our attention. -Embody Team

Response from EmbodySep 15, 2026

We’re sorry to hear about the delay with your first order and the frustration you experienced when attempting to cancel it. We understand that you expected the order to arrive within the stated 3–5 day timeframe and instead received repeated delay notifications. We also apologize for the lengthy wait to speak with customer service and for the difficulty you had communicating with the representative. We’d appreciate the opportunity to review your order, cancellation request, and refund inquiry to better understand what happened and address your concerns. - Embody Team

Response from EmbodySep 15, 2026

We’re sorry to hear that your reshipment has remained unresolved despite multiple escalations. We apologize for the lack of follow-through and the frustration this has caused. We understand your concerns about the escalation process and the need for clearer communication and timely resolutions. We’d appreciate the opportunity to review your missing package, escalation history, and previous communications to understand what happened and work toward resolving the issue. - Embody Team

Response from EmbodySep 15, 2026

We’re sorry to hear about the billing issues you experienced. We understand how concerning it is to be charged in August for medication that was never approved or sent, and then receive another charge in September. We’d appreciate the opportunity to review your account, prescription status, and billing history to understand why these charges occurred and address your concerns. - Embody Team

Response from EmbodySep 15, 2026

We’re sorry to hear that your order has taken significantly longer than the advertised shipping timeframe. We understand how frustrating it is to wait 11 days while continuing to receive daily notifications that your order has been delayed. We’d appreciate the opportunity to review your order and shipment status to determine the cause of the delay and provide you with a clear update. - Embody Team

Response from EmbodySep 15, 2026

We’re sorry to hear about the delays and the condition in which your medication arrived. We understand how concerning it must have been to wait about a week for the pharmacy to ship the medication and then receive a package with a melted ice pack and water coming from the insulated packaging. We’d appreciate the opportunity to review your order, shipment details, and prior support interactions to better understand what happened and address your concerns. - Embody Team