EmbodyReviews of joinem.co

Very disappointing experience. I paid 13 days ago, and my medication still has not shipped. There is no tracking information or clear solution. This is medication, and such delays and poor communication are unacceptable. I expect my order to be shipped immediately.

They expect you to take the meds once a week on the same day. The supply they ship is for 4 doses. However the refills only come once every 5 to 6 weeks so you can't take a prescribed. they do charge your credit card on the 4 week mark though. VERY DISSAPPOINTED. i SUBMITTED MY RENEWAL FORM ON 09/04/26 and on 09/13/26 I had to reach out to customer service beacuse my order had not been approved. The order was approved the next morning but still has not shipped out and I am due for my injection today 09/16/26. This is not good business. Got this on 09/16/26 at 6:32pm "We wanted to provide an update on your medication order. There has been a slight delay at the pharmacy, and processing is taking longer than usual." Slight delay??? I have now missed my dosage for this week. All they want is the money, not to help people.

The provider called before my appointment twice before my appointment and then canceled WTH???!!!!

Should be starting my second month of shots today. Thursday I received a text that my meds were being filled and I should receive them in 3 to 5 business days. Every day since then I have received the same text. Yesterday’s text stated that they apologize for the delay and my medication is still being processed at the pharmacy. Each text also said I’d receive a tracking number. I live in Maine and the pharmacy is in Texas. After talking to a representative last night they assured me they would expedite my order. I told them they should also expedite next months order as well. LOL

Extremely frustrating experience and terrible customer support. I spoke with their chat agents multiple times, and every time they promised they would help or escalate the issue, but absolutely nothing gets done. They shipped the incorrect medication dose (4.25mg instead of my prescribed 11.125mg), refused to provide a prepaid return label so the post office rejected the return, and advised local disposal while ignoring accountability. Furthermore, my correct replacement order has been stuck on their portal for days with no tracking or shipping updates, and customer service completely fails to guarantee delivery or offer a real solution. I am demanding an immediate refund for this unacceptable service. Thank you for the response, but you have failed to fulfill your promises again. I was told you would handle the return process and provide a return label, but I did not receive one. I was also promised a callback within 24 hours. ​Additionally, you shipped an incorrect dose which I cannot use. If you cannot provide the correct dose of 11.something, I request a full refund immediately so you can take back your medication.

Embody is a scam. They charge you and do not give you dosage amounts of drugs or any support services to obtain the information. They have a “no refund policy”. This is to ensure their scam is profitable. There’s no doctors or account specialists to help you with anything.I would give half star if I could.

I wouldn’t buy a cough drop from this company. I waited a month to get a FaceTime appt with a provider. Never had one available although they withdrew $$250 from my banking acct the day I filled out the questionnaire . I also unchecked the subscription option which they fill in that for you , so they can charge you monthly. Without receiving any medication. One customer service rep actually told me “you were not approved for the medication “ but they took my money anyway and she didn’t have answers for that . Then she said Georgia was difficult to get the meds , (which I was already on the meds at the time . I tried to cancel the subscription that I did not agree to, they charged me for the next month also, even though I never received any meds. After being on hold for a supervisor for 45 min or more , she came back to the call and said I was getting a refund even though they don’t do that . What???? They take $250 , decide I’m not a candidate for the meds although I have no health issues, they process the payment and they do it twice ! For two months , while I never received any meds. They are committing credit card fraud !!!! She told me I was given a refund but after hanging up , I get an email saying I received a refund for $99 (I was charged for growth hormone also at $89) didn’t get a refund or meds for that . I get another email that shows I was charged another $150 for the next month also, again no meds! This company is a scam and should be shut down . I intend on reporting them to every agency on line and on every social media site where they are promoting their scam.

I should have never been approved for the medication since I can not take any medicine compounded with B vitamins I made that clear on 2 different sections of my intake form... well guess what I was approved anyway and the company is refusing to refund me for the medication I am allergic to. And their website did not state anywhere that ALL medications they offer are only compounded with added b vitamins I even asked their automated chat on the website before ordering if that would be an issue and it told me that it would be okay and a provider would prescribe me an alternative if I was able to be approved for the program... Ive emailed them doze s of times called on the phone even had a follow up call with one of the provider nurse practitioners and she also agreed I can not take any medications the company approves her to prescribe... OOHH and its been over a week and their pharmacy still is having issues even fulfilling the prescription that Embody refuses to cancel that could literally kill me if I took it and didnt pay close attention... this is still an ongoing battle. They have told me twice now they have escalated this and an account manager would look into this issue and resolve it for me...the only thing I will accept is a refund and an apology! They put my life at risk approving me for medication that will harm me if I took it...