EmbodyReviews of joinem.co

BEWARE BEWARE BEWARE! I PAID OVER $700 FOR A SIX MONTH PLAN OF TIRZEPATIDE AND IT ARRIVED WITH GEL PACKAGE OPEN, ALL OVER PRODUCT, CANCELLED PLAN, WAS TOLD I DON'T GET ANY MONEY BACK AND THEY STOPPED SUBSCRIPTION. THIS IS A SCAM, CAN'T REACH ANYONE DO NOT BUY THIS PRODUCT

I just ordered this yesterday as upon reading some of the side effects I decided that it was not for me. I canceled over the phone and I also canceled with a customer representative. Now that I have canceled just one day ago they are not giving me a refund instead they are still going to send out the medicine just to be thrown away. When I asked to speak to a manager or a supervisor I was told one was not available. So I feel like they're not telling the full truth about the free cancellation and everything you get for free so I just lost $79 when it still in there Warehouse and has not been shipped yet. Their customer service department is highly rude. I guess I learned my lesson. I would not suggest them.

I've been a customer for 3 months, never changing my medications the whole time. I switched from another company, which wasn't compounded and worked better, helping me go from 179 to 150 in three months. I switched to Embody for the lower price, admittedly. Today I went to fill out my usual refill paperwork, and all of a sudden, "I don't qualify because of my medication." Mind you, I've been on this medication since onboarding, and they've known about it. Every month has been one issue after another, after another with this company, with shipping delays, being told different things by different practitioners, to their portal just not working. Even now, as I type this review, I got an email about having to pay for a 3-month subscription even though they just told me I was disqualified. Honestly, I'd rather spend the extra money to ensure I don't have to deal with these shady characters, bc I don't trust that they're selling what they claim to be selling at this point. Oh, and I only lost 4 pounds in three months, I've taken a dump that's weighed more than that.

I found this company on WebMD's list of "most trusted telehealth providers", where they were rated #3. I trusted this information and didn't do my own research, which was a mistake. I tried signing up for a 3-months subscription. They charge you as soon as you start the process, but their website claims that your money will be refunded if you are not approved. I was switching from a different provider and they asked for proof my subscription with them was cancelled. I sent them a screenshot confirming that my current subscription cancels on 9/18. They responded that was not valid as proof of cancellation and they won't be able to proceed until they receive valid proof. I can actually see their point, however, it was still a couple of weeks away, so I decided I didn't want to proceed and requested a refund. Since they declined to provide the service/product, I figured they would return my money and that would be it. WRONG!!! Since then I've contacted them several times both by email and phone, and it's been "we acknowledge and respect your decision", "your request for refund has been forwarded to our billing department for processing", and "we have already escalated your request", in the meantime, nothing is happening. They suggested via email that I may call the billing department directly, however, there is no direct number and the CSR I spoke to refused to put me through. She tried to get me to continue with the subscription process and suggested she schedule an appointment with a provider for me. When I refused (at this point, I want nothing to do with them), she provided me with a number of reasons why she couldn't help me - she herself is not allowed to process my refund, a supervisor was not available, and I couldn't hold for one. Then she told me once again that she would "escalate" and someone will get back to me in 3-4 days. Right....The fact that they seem to want to hold on to my money after they declined to provide anything in return is unbelievable. At this point, I am going to file a dispute with my CC company because I have zero faith they will give me my money back.

They get you in by stating that medication is in stock and ships in 1-2 days, but after you sign on and they take your money, they tell you that it is being compounded and will take 5-7 business days plus another how many business days to get through shipping and then 1-2 business days for transit and delivery. This plan does not work for me, and if they were fully transparent instead of setting and defying expectations I would have accepted it and moved on and waited for the medication. The bait and switch tactic is is unscrupulous and dishonest. Then they make you agree to a policy that prevents you from being refunded for something you are not receiving. there are other Companies that do not do this and as a matter of fact I already canceled my embody account and opened another and received my medication and started it, and I have not received my Embody order yet as I write this review.

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I ordered compounded tirzepatide 4.25mg on September 9, 2026. A week later the order still shows "Confirmed" with no tracking number and no ship date. My dose was due September 15 and I am now late taking it. I asked live chat support for a specific shipping and delivery date and was told they cannot provide one — only a 7 to 10 business day window with no fixed timeline. I then requested cancellation with a full refund in the chat; the session disconnected and the cancellation was never applied — the portal still shows the order as Confirmed. I have now requested the cancellation in writing through ticket #52080915 and I am waiting for written confirmation and my refund. Without a date or tracking number, there is no way to know the medication is actually being processed. Update after Embody's reply: I appreciate the response, but it does not address anything. Before my dose day (September 15), I contacted your support multiple times asking for a shipping date, and each time I was told you could not give me one — only a 7 to 10 business day window. Meanwhile, I keep receiving emails from you saying there has been "a slight delay at the pharmacy", yet no one can tell me when my medication will actually ship. When I asked to cancel my order with a full refund, I was told you could not cancel it either. Then the chat session disconnected and the cancellation was never applied. I do not need another review of my order with no timeline. I need, in writing: confirmation that my order is cancelled, confirmation of my full refund, and the date the refund will be issued.

Delay after delay. No response from customer service. Ask to refund and still nothing after 16 days. Buyer beware! Don,t waste your money on this irresponsible company.