EmbodyReviews of joinem.co

Response from EmbodySep 17, 2026

We are truly sorry to hear about your frustrating experience. It's clear that we fell short of expectations, and we understand how upsetting it must be to not receive your medication and then encounter difficulties with support and refunds. This is not the experience we want for our customers. We’d appreciate the opportunity to review your account and order history, including the delay and your previous support interactions, to better understand where the breakdown occurred. - Embody Team

Response from EmbodySep 17, 2026

We’re sorry that the communication and fulfillment experience has left you feeling that you cannot rely on the process, and we appreciate you taking the time to share this feedback with us. We understand how frustrating it is when messages go unanswered, especially when you’ve placed your order in advance and are still left uncertain about whether your medication will arrive in time for your scheduled dose We’d appreciate the opportunity to review your account and order history, including the recent delay and your previous support interactions, to better understand where the breakdown occurred. - Embody Team

Response from EmbodySep 17, 2026

We’re sorry to hear about the repeated difficulties you experienced with your provider appointments. We understand how frustrating it must have been to attend your September 5 appointment without your prescription being completed, and then to wait more than an hour for your September 17 appointment without a provider joining the call. We’d appreciate the opportunity to review your appointment history and prescription status to understand what happened with both visits and why your prescription was not completed as expected. We’re also sorry for the time you’ve spent waiting and following up without getting the support you needed. - Embody Team

Response from EmbodySep 17, 2026

We’re sorry to hear that your second-month experience has been so different from your first. We understand how frustrating it is to submit your refill before your last dose and still be facing a delay that may cause you to miss your next scheduled dose. We’d appreciate the opportunity to review your refill timeline, including when your request was submitted and when it was sent to the pharmacy, to better understand where the delay occurred. - Embody Team

Response from EmbodySep 17, 2026

We’re sorry to hear how frustrating this situation has been, especially when you decided not to proceed with treatment and were still charged despite not receiving any medication. We’d appreciate the opportunity to review your account and billing history, including the $125 charge and your previous refund requests, so we can better understand what happened and address your concerns. - Embody Team

Response from EmbodySep 17, 2026

We are truly sorry to hear about the significant delay in receiving your medication and the frustration you've experienced with our service. We understand how concerning it is to wait so long for an order and to feel like you're not getting clear answers. We'd appreciate the opportunity to look into what happened with your order and address your concerns. - Embody Team

Response from EmbodySep 17, 2026

We are truly sorry to hear about the incredibly frustrating experience you've had with your order and the subsequent charges. We understand how distressing and upsetting this situation must be. We’d appreciate the opportunity to review your account, including the original charge, the additional $500 charge, the refund that was discussed, and your order history, to understand exactly what occurred and address the discrepancy. - Embody Team

Response from EmbodySep 17, 2026

We appreciate you sharing your experience. We’re sorry to hear that your order was not what you expected and that you haven’t received the follow-up you were looking for from our support team. We’re glad to hear that your interactions with the contracted nurses were positive, and we’re sorry that the support experience outside of those appointments did not meet the same standard. We’d appreciate the opportunity to review your order and previous support interactions to understand what went wrong and address your concerns. - Embody Team