EmbodyReviews of joinem.co

I ordered TIRZEPATIDE My 1st order arrived HOT. August 27, 2026 It shipped to TEXAS, they should know how to send medicine that requires temperature cautions, especially in Texas. When I received my TIRZEPATIDE the ice pack was 90 Degrees the bottle ranged from 88-92 degrees. The cardboard box they sent the TIRZEPATIDE in was barely larger than the ice pack, with the medicine bottle squeezed on the side. Actually I’m surprised it didn’t break. Because I was due for my next shot I had to pay $500 to get my medicine from the pharmacy. I tried to resolve for 3 weeks all I got were broken promises. LIES. On 9/13 Embody sent me a renewal notice of upcoming prescription to which I replied NO. I did not sign up for renewal or subscription when I made my initial order. Embody still sent me another order. FRAUD. On 9/19/26 I talked to one of Embody CMA, she even said she would not use the hot TIRZEPATIDE. I still have not received a refund for 1st order or a refund for the unauthorized order on September 17, 2026. Embody customer service continues to say they can’t do refunds. All their support in outside of the USA

The beginning process goes smoothly and getting the first vial for dosing was ok, but the next vial for doses does not get sent to you in a timely manner. They charge you the full amount upfront, but they stopped responding a couple days ago when I questioned when my next dose would be delivered. My last "order" was "sent to the pharmacy" on 9/10. Was told 3-5 business days for turnaround. Still no tracking available today, 9/21. Very unreliable.

The experience with embody is nothing short of horrible. I ordered Sermorelin on Sep 13th, and all they advertising put medical review within 24-48 hours. My order is still “pending medical review”. The representative agreed to cancel my subscription, but refused to refund my initial payment. I ordered with another provider Sep 17th, medical review happened the same day, got a tracking number 2 business days later. Save your money, stay away from embody. Go with other trusted providers, 3 month plans are even more affordable.

A monthly shipment was short one dose. I reported this on 8/31. To date there has been no resolution just repeated emails asking for the same information. Card is charged quickly and shipments are delayed. There is no support for clients Run away from this company

FINAL UPDATE: It took over a month, but with lots of effort and persistence on my part, Embody FINALLY refunded all of my money! They had no choice but to admit their customer support off-shore people lied to me, made promises they could not keep, all just to get my money. My advice to anyone fighting to get a refund from this horrible company is to first: file a dispute with your credit card company, and update your credit card company of all communications with Embody. Second, post here on Trustpilot giving them a bad review along with all the reasons why. Update here often every time the company continues to lies to you. Third, post on social media, especially Facebook, where there are many forms and post already. Fourth, file a formal complaint with the Better Business Bureau. Here are the BBB details: Go to the BBB website and put in the company's name and address and file the complaint. Modern Metabolic Medicine, Inc. Wilmington, DE 19810. And finally, don't give up, don't settle for less! FIGHT, FIGHT, FIGHT!

I was double charged and when I spoke to customer service, she credited my account for the following month. I told her I didn’t want a credit but that I wanted the money refunded to my bank account. She told me that according to their refund policy, there are no refunds for payments- not even if the double payment is a mistake on their end. That’s ridiculous and I will be canceling.

Do not trust Embody. Customer service is a foreign operator that can not help. I asked for a refund for Zepbound that never arrived. Embody admitted it was lost but would not stand behind the product. One you have an account Embody no longer supports you and leaves you to the mercy of the pharmacy. Keep in mind the lost shipment is my 2nd script. I just signed up. I don't have my time sensitive zepbound and Embody won't refund my money. There are good companies out there but Embody is a scam. Sincerely, a Embody Customer that was ripped off. So dissatisfied

Do NOT use this service. You receive the 1st month very quickly but trying to get the next is not easy. They have charged me and I'm still waiting for this. When you call and try to speak to a manager GOOD LUCK it won't happen. THEY ARE CROOKS DO NOT USE THEM.