EmbodyReviews of joinem.co

Avoid. Got shipped a vial that leaked and they wouldn't send me another after I send proof and pictures the lid wasn't sealed

Paid up front for a 3 month subscription. Was told meds would ship in 3-5 days, then 7-10 days, then 10 days. After waiting almost two weeks, I contacted customer support and was given the runaround, with the rep placing blame on the pharmacy. They refused to refund my money or give me a timeframe for my meds to ship. Terrible communication, they don't respond to emails, spent over an hour on the phone to try to resolve the issue, they refused. Avoid at all costs Update 9/24/26: Magically after posting this review, I received the tracking number for my meds. They overnighted my first month's doses, but after sending an email and speaking with CS they refused to expedite my 2nd and third month doses to prevent a gap in treatment. They stated repeatedly that the pharmacy would send it on time, but when I noted they kept pushing back my initial order that was blamed on the pharmacy they still refused to do anything. So I'm in the dark about whether there will be a gap in my treatment My initial "avoid at all costs" still stands

What a joke! Should have read the reviews before I ordered because like others I haven't received my 1st month. Couple days away from being charged the 2nd month. Called on Friday and said they would have an RN call me back. I dont understand why I would need to talk to an RN when I've already had my phone appointment. Still no call from an RN. Guess I'm going to have to cancel because no way am I getting scammed a second month.

As someone who on their first page said, I switched companies because of the no monthly membership fees and getting the medication at a lower rate. I was sent a started dose. I’ve been on a GLP-1 for two years now. I filled out the questionnaire with all of my information and where my current dose is at with the previous provider. They still sent a much lower dose, again a starting dose. They did not ask for proof of current medication before prescribing my medication and shipping it. I would have gladly sent the picture so I’d get the amount I need. Makes me wonder if they actually review the charts before sending medication to the pharmacist. I had a phone conversation with a rep today and I’ve uploaded my current med, told her I was sent incorrect dose amount and explained that I’ve been on a GLP-1 for some time now. She was quite quick to get off the phone. Hopefully I’ll hear from someone tomorrow but not looking too great from recent reviews. Was excited to not have to pay membership fees but this is not a great start. Feeling like I get why some companies have those fees their providers are on it, very professional and take their time to hear you out. I had a very early meeting and thought I would at least get a confirmation that my uploaded picture was received and that it was under review but I’ve gotten nothing. I maybe going back to my original providers and see how I can handle getting my $ returned.

After my intake appointment i was approved immediately. Then a few days later received a request for proof of the dose I was on. I sent it then received a request to meet with a provider. Did so a few days later and was approved again. Keep in mind my card was charged immediately when I applied. I have now received several emails advising no of a delay. I asked for a refund but was denied. My card is set to be charged within two weeks although I haven’t yet received my first shipment.

I was charged for medication that I've yet to receive and it's been over a month. I asked for a refund and they said they're unable to do that due to a strict refund policy. They've told me multiple times that my order is being expedited, only to get more "sorry for the delay" messages.

I signed up and completed the intake form, but I never spoke to or received an intake call from a healthcare professional. I wrote on my form that I was already on 15 MG dose per my family doctor. They requested photos of my current prescription, and I sent them via text and email. They verified they received them. I also stated that I had a week and a half of my current prescription left. They stated that their typical shipping is 7-10 business days, so my prescription should be here on the 28th. Still no doctor or nurse Telecall or voice call. Just back and forth with customer service through text and email. I received a delayed notice, then another, then another, so I checked the portal. IMAGINE MY SHOCK WHEN I SAW THEY DROPPED MY DOSAGE DOWN! When I contacted customer support, they said that they would get an appointment scheduled with a nurse. I never heard back and contacted them again. They said they would escalate it and get an appointment scheduled with a Clinician. Still no medicine. No call. No appointment. So I called customer support and it was a nightmare. Poor thing just kept reading a script. She couldn't help me at all. I felt sorry for her that her company would have policies that put her in that position. She said she would escalate it again, but that I could not get a refund because the prescription had already been sent to the pharmacy. NOT MY PRESCRIPTION. They sent a prescription that they deemed appropriate for someone THEY NEVER SPOKE TO, based on NOTHING. It could not have been based on my intake form, because that stated I was on 15 mg and had pictures of the prescription bottle attached. So they made an error, and I am supposed to get this lower dose and take it after I have been on the high dose for two months? Without anyone ever speaking to me? That has to break some laws. Ethics 101, maybe? So, I am on "Escalation" for the 4th day in a row. NOT A GOOD BUSINESS MODEL. If I do not hear back and get my 15mg, AS PAID FOR, I guess I will have to start contacting every single government agency to see who monitors these folks. This is a terrible way to do business. You can't gamble with people's health.

Do not order from them. Price is great but you do not receive the meds on time, if you receive them at all. When you do get ahold of customer service they give you a run around blaming missiles paperwork or the pharmacy is back logged.DO NOT GET SUCKERED IN BY THE PRICE.. UPDATE THEY ARE NOT "UNABLE TO PROCESS IT DUE TO A PROVIDER LICENSING ISSUE". GOOD LUCK, IF YOU DECIDE TO ORDER AFTER READING THIS REVIEW.** new update, they now tell me they will refund my money due to company policy.. they are unable to fulfill my order, not sure refund policy covers inability to provide services!