EmbodyReviews of joinem.co

After calling them and telling them to suspend my order due to me being out of town for the whole month of September And to please not deliver -they delivered while I was on travel. I called them at least eight times to advise them that I had not been home And I wasn't paying. Each time they advised that someone would contact me within 24 to 48 hours. That has never happened. I never had an online meeting with anyone about the medication either. I asked for a cancelation and a refund, and they lied and said they escalated my issue every single time. One month after and I am still not home and I got a message that another shipment was being sent. I checked my credit card statement and I got another charge. I called them for the 9th time. And again, I get the run around. I had to call my bank and dispute the charges. They have the worst customer service and will not help. Don't order from them!!!!

doctor missed THREE appointments

I don't recommend spending the extra money on VIP. I signed up for VIP because you can't get in touch with anyone any other way. I was contacted by my VIP, but I felt ignored and ghosted as well. We had a scheduled call today, and he didn't bother to show up and then just sent me a text with no resolution. I really want to like this company, but so far all I have been is frustrated. I have not yelled at anyone; I deserve to be treated with professionalism.

I was charged before service was ever rendered. The physician never joined or showed up for my scheduled appointment. I was scheduled for random appointments that never happened. I still have not been able to see a telehealth physician, yet they refuse to refund my $149.00. This company is a scam and a rip-off

Please do not trust this organization. In my experience, this has been a scam. I was subscribed to their tirzepatide program for two months, and everything was fine except for some delays with delivery. In the third month, I received an email saying that my payment had failed, along with a link to make the payment. I entered my card information, and I was charged multiple times. I contacted customer support, but no one responded. I then called their support phone number, and I was told that this organization does not issue refunds. Instead, they said that the extra charge would be applied toward the following month. I wasn’t even planning to continue my subscription for a third month because I had started experiencing severe hair loss, but I decided that the third month would be my last. Unfortunately, this is exactly the month when I was charged multiple times. I am now trying to contact my bank, and I hope they will be able to help me resolve this situation.

Prescription was wrong, and no amount of contact would fix that. Money withdrawn but no medicine sent. Just daily emails informing me it is delayed. I have reported the company to the Better Business Bureau for possible scam. They have my initial money. I have nothing. They assure me my account is cancelled Oct 15, and therefore I won’t automatically be charged for another order.

I have been using embody for a few months & delivery is always delayed. Last month it was delayed but came before my shot was due. This month I have lost count of the many messages concerning the shipping delay. I am in the process of trying to cancel but I have already paid so I want my money refunded.

Edit 2!!: they have also OVERCHARGED me (multiple times for the same order) and won't refund me. They put me on hold every time and then if they decide to not leave me on hold indefinitely, they tell me someone will get a hold of me within 24-48 hours and no one ever does. They're SCAMMERS! Edit: they have emailed me since this review and now have made it worse. I signed up for a 6 month subscription which I felt stuck in already, but they have now cancelled that subscription and will not refund my money. That, plus the NAD+, and the embody VIP+, they have now stolen $685 from me. Please, please, PLEASE stay away from this company. They are doing everything they can to not deliver. Literally the WORST company I have ever dealt with. I want to give them no stars. They steal your money, never deliver the product, refuse to cancel orders they've never even processed, and keep rescheduling appointments over and over again. It's a cycle and every agent you speak to doesn't have the power to do anything except schedule appointments (that no one seems to show up for). I am talking with my bank and trying to get the money they took from me. STAY AWAY