EmbodyReviews of joinem.co

Response from EmbodyOct 22, 2026

Hi Beth, we’re truly sorry for the repeated issues you experienced after canceling your subscription, especially while dealing with side effects from your medication. We understand how frustrating it must have been to keep receiving shipments and having to contact us repeatedly to resolve the issue. This is not the experience we want for our patients. Please reach out to [email protected] so we can review your experience and assist you directly. – The Embody Team

Response from EmbodyOct 22, 2026

Hi Michele, thank you for sharing your feedback. We are deeply sorry to hear about your frustrating experience with our customer service team and the confusion regarding the pharmacy selection and medication details. It is incredibly important that our patients feel fully informed and confident in the care and treatments they receive, and we apologize that we fell short of this standard. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team

Response from EmbodyOct 22, 2026

Thank you for sharing your feedback. We are deeply sorry to hear about your experience with missed appointments, delayed shipments, and receiving medications with short expiration dates. It is completely understandable how frustrating it is to deal with these scheduling issues and to feel let down by customer support when seeking assistance. This is certainly not the standard of care or service we aim to provide. We would appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience is very important to us, and we are committed to addressing these concerns. - Embody Team

Response from EmbodyOct 22, 2026

Hi Monyet, thank you for sharing your feedback. We are deeply sorry to hear that you have not received your medication after your payment was processed on August 28. We completely understand how frustrating and concerning it is to face such a delay without receiving your order. This is certainly not the standard of service we strive to provide. We would appreciate the opportunity to look into your account, investigate what happened with your shipment, and help resolve this issue for you. - Embody Team

Response from EmbodyOct 21, 2026

Hi Judith, we are truly sorry for the incredibly frustrating experience you had with your medication supply, the lack of communication from our clinical team, and the severe side effects you experienced from an incorrect dosage. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team

Response from EmbodyOct 21, 2026

Hi Alisha, thank you for sharing your feedback and please accept our sincerest apologies for the frustration caused by the delayed and incomplete shipments. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team

Response from EmbodyOct 21, 2026

Hi Erica, thank you for sharing your feedback. We sincerely apologize for the incorrect medication shipment, the missing third dose, and the repeated lack of follow-through. We understand how frustrating it is to pay for a subscription and not receive what was promised. This is certainly not the level of care or service we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team

Response from EmbodyOct 21, 2026

Hi Valerie, thank you for sharing your feedback and please accept our sincerest apologies for the confusion surrounding your pricing, consultation fees, and refund request. We understand how frustrating it is to receive charges that differ from what you expected and to feel that promised resolutions haven't been fulfilled. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team