EmbodyReviews of joinem.co

Response from EmbodyJun 30, 2026

Medication instructions should never feel like a puzzle, and I'm sorry they weren't as clear as they should have been. I'm also sorry about the delay in getting support. We've made significant improvements to our response times, and our Care Team is now able to assist patients much more quickly. If you have any questions about your medication or need additional guidance, please send us a message through your patient portal. We'd be happy to help and make sure you feel confident moving forward.

Response from EmbodyJun 30, 2026

Thank you for sharing your progress! While I know it can be discouraging not to see the scale moving yet, maintaining your weight is still a positive step. Weight loss isn't always linear, and it can take a little time for your body to respond. Keep following your treatment plan, and we're hopeful you'll start seeing results soon. If you have any questions or concerns along the way, our Care Team is always happy to help through your patient portal. We're cheering you on!

Response from EmbodyJun 22, 2026

We're sorry to hear you've been left waiting without the updates or communication you were expecting. We understand how frustrating it can be when you're looking for answers and don't feel informed about the status of your care or order. Clear and timely communication is important, and we appreciate you bringing this experience to our attention. Please know that your concerns are being reviewed, and we're committed to ensuring you receive the information and support you need. Thank you for your patience as we work to get things resolved.

Response from EmbodyJun 19, 2026

We're sorry to hear about the confusion with your dosage, especially as a new patient. We understand how stressful it can be when you're trying to get a correction made before an order ships and aren't receiving the response you're looking for. Our team is reviewing your account. We want to make sure your concerns are addressed and that your treatment plan is accurate before moving forward. You can also call support here (855) 807-3969 Thank you for bringing this to our attention. We appreciate the opportunity to make this right.

Response from EmbodyJun 18, 2026

Hi There, we've completely revamped our Tirzepatide pricing to be clearer and cheaper! $129/month first month, and $229 after the first month for all does (save $100 off your first month). OR we have $129/month locked in forever on a 12 month plan. Would love to change you over to that. Thank you!

Response from EmbodyJun 18, 2026

The physical size of a vial can vary depending on the pharmacy, manufacturer, concentration, and packaging used. A smaller vial does not necessarily mean that you received less medication. What matters most is the prescribed dosage and total volume listed on the label. We'd be happy to review your order and confirm that everything was dispensed correctly. Please contact our support team with your order information via the patient portal, and we'll make sure you're taken care of and answer any questions about your medication.

Response from EmbodyJun 18, 2026

Hey Sarah, We're glad to hear that receiving your first order went smoothly, but we're sorry to hear you've had trouble accessing your account. We understand how frustrating it can be when password reset emails aren't coming through and you're unable to log in. Our support team would be happy to help troubleshoot the issue and restore access to your account as quickly as possible. Please reach out to us directly with the email address associated with your account, and we'll make sure you're taken care of. We appreciate your patience and the opportunity to get this resolved for you.

Response from EmbodyJun 17, 2026

Alice, we send texts and email immediately upon signup, provider approval, pharmacy dispensing and delivery. That doesn't sound like the process you've received and I'm going to escalate your account to make sure you hear from us immediately. We really appreciate you and want you to enjoy your experience.