EmbodyReviews of joinem.co

Response from EmbodySep 29, 2026

Hi Karen, thank you for your feedback. We sincerely apologize for your experience and would appreciate the opportunity to make things right. We’ll be reaching out to you by email to further assist. Your experience matters to us. – The Embody Team

Response from EmbodySep 29, 2026

Hi Corina, thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had with your order, the lack of communication regarding timelines, and the difficulty with your refund request. We understand how upsetting it is to be charged for a product you haven't received and to feel that your concerns are not being addressed. This is certainly the level of care we aim to provide with our patients. We would appreciate the opportunity to review your account and investigate what happened. - Embody Team

Response from EmbodySep 29, 2026

Hi Skitty, thank you for sharing your feedback, and please accept our sincerest apologies for the experience you had. Receiving medication in a condition that may affect its quality, followed by weeks of waiting for a replacement, is understandably frustrating. Thank you for bringing this to our attention. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we're committed to addressing your concerns. - Embody Team

Response from EmbodySep 29, 2026

Hi Carol, we're truly sorry to hear that you never received your medication and experienced such frustration with our communication channels. It's clear we fell short in providing the follow-through you deserved, despite your efforts to reach out. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team

Response from EmbodySep 29, 2026

Hi Maria, we're truly sorry to hear about your horrible experience, especially regarding customer service, timely medication shipment, and receiving an incorrect dosage. We understand how frustrating it is when there's a lack of urgency and difficulty speaking with a supervisor. This is certainly not the level of care we aim to provide. We would appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team

Response from EmbodySep 29, 2026

Hi Michael, thank you for sharing your feedback, and please accept our sincerest apologies for the experience you had with your medication refills and the frustration with our customer service. This is not the level of care we aim to provide our patients. We'd appreciate the opportunity to review your account and the details of your refills to better understand what happened and address your concerns - Embody Team

Response from EmbodySep 29, 2026

Hi Christopher, we're really sorry you've been waiting so long for your order and haven't received the follow-up you were promised. We understand how frustrating it is to be charged for medication that hasn't arrived, especially when you're not getting clear updates. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we're committed to addressing your concerns. - Embody Team

Response from EmbodySep 29, 2026

Hi Pauline, we’re truly sorry to hear about the repeated issues with your prescription and the lack of resolution over 18 days. It's completely understandable how frustrating it is to feel unheard and to not receive the medication you've paid for, especially after multiple attempts to get help. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team