Julie K.
Loved the fast ease of approval and…
Loved the fast ease of approval and receipt of product. Ready for second injection today. I am surprised no one has reached out yet

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
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Showing 446 reviews with 3 stars · Clear filters
Julie K.
Loved the fast ease of approval and receipt of product. Ready for second injection today. I am surprised no one has reached out yet
LJo
Fairly fast shipping. Easy to take shots. No real directions came with package however. That would have been nice: best place to give yourself the shot, how to read the injection pen. Nor do I know how to contact to change delivery method, questions, updates, cancellation, etc. No results yet, but only 2 weeks in.
Kari T.
Not responding to text requests and having to send a second request.
Lindsay
I'm giving it an ambitious 3.5/5. The ease of sign-up was great. The cost seems to thus far be great. I'm only one injection in, but I have no negative side effects. However, there was some confusion and a lot of waiting early on. My husband and I signed up on the same day, and he's nearly a week and a half ahead of me in the process. During the sign-up, I did say that I would prefer not to do an injectable option, and I was initially prescribed the gum, which was something I had never heard of. So I asked for more information on this option, which I never did get, and then I did get a response; it was just that we need an additional $70.00 because the gum is so much more than the injectable would be. Between the fact that I was already a little confused by having never heard of this option, the fact that I felt my questions weren't being answered, and the jump in cost, I determined that I would rather just go with the injectable. At least with that, I can Google answers to any questions I may have. I answered back to the messaging immediately and said as much. It was the full week and a second nudge from me sent to both the provider and the support line that finally got the ball rolling again, and it was re-prescribed as the injectable. Outside of not knowing up front that not going with the injectable was going to be so much more expensive, the really long wait time, and not knowing what was going on with the process, overall it was a good experience. I think if you feel confident about your GLP-1 decision, don't have questions, and you want an affordable injectable option, this is a good choice.
Kerry
I'm on day 1, so I can't provide much feedback yet, but I do want to note that when the medication arrived, it was in a foam cooler, but everything was warm and the ice packs were melted. I'm hoping that won't affect the medication.
Donneshia O.
I received my package and everything was handled & packaged with care. The support is wonderful I have no complaints on that end. My only concern is my body adjusting to the medication I really don’t feel a difference at this moment. Hopefully in the upcoming months I feel a change.
William P.
Besides taking a month to get them to honor the advertised price after offering three different higher priced options for the same thing. They keep telling me they’re unable to successfully charge my credit card. I even updated my payment method to a different card and they gave the same excuse. Called both banks and they both said there was zero attempt to charge the card. It’s like the company just does not want to honor their promo pricing. You get a faster response by leaving a negative review than you do by actually reaching someone in the portal. People please be advised of poor customer service unexplained, price changes and inconsistency in pricing. I’ve tried calling and the call center can’t find me in there system!!! UPDATE I was reached out by a supervisor named Angelina, she expressed sincerity in the issues I was facing and apologized that it was not brought to her attention sooner , she made sure that I was locked in to promotional pricing, and that my order for my second month was being expedited. I want to say thank you for reaching out and correcting the issues I’ve had . Hope to leave a glowing follow up review .
Response from EmbodyJul 6, 2026
We're sorry to hear about the frustration you've experienced with pricing, billing, and communication. We've made significant improvements to our support response times, and we'd appreciate the opportunity to review what happened. If you're still experiencing these issues, please give us a call or send us a message through your patient portal. We'll be happy to review your account, including your billing concerns, and work toward a resolution. Thank you for taking the time to share your feedback.
Shnnon
There is really no follow-up or guidance with anyone you just get the shot, no real support. Fast shipping and easy proscess