EmbodyReviews of joinem.co

Response from EmbodySep 30, 2026

Hi Tamara, we're so sorry you've been left in this situation, especially after reaching our repeatedly and still not having a clear update. Running out of your medication potentially missing a dose because your order hasn't shipped is understandably frustrating and concerning. This is certainly not the level of care we aim to provide to our patients. We will be reaching out to you to gather more details. Your experience matters to us, and we're committed to addressing your concerns. - Embody Team

Response from EmbodySep 30, 2026

Hi Tiffany, thank you for sharing your feedback and we're really sorry to hear that your experience has left you feeling this way. We understand how concerning it can be to have doubts about a service shortly after signing up, and we'd appreciate the opportunity to understand what happened with your charge and address your concerns.We'd be happy to look into this further and provide clarity on your account and billing. - Embody Team

Response from EmbodySep 30, 2026

We're truly sorry to hear about the distressing experience you've had with your second prescription, especially after such a positive start with the NP. We'd appreciate the opportunity to review your account and the communications you've received. -Embody Team

Response from EmbodySep 30, 2026

Hi Samira, thank you for sharing your feedback. We're truly sorry this happened. Waiting over a month for mediation that was never shipped, only to then have your refund denied, would understandably be incredibly frustrating. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team

Response from EmbodySep 29, 2026

Hi Hanhan, thank you for sharing your feedback and we're truly sorry to hear about your experience. We understand how upsetting it is to feel that your concerns weren't properly addressed, especially when you were dealing with a medication-related issue. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we're committed to addressing your concerns. - Embody team

Response from EmbodySep 29, 2026

Hi Christine, thank you for sharing your feedback and please accept our sincerest apologies for the experience you had with with our service, from the product's effectiveness to the issues with scheduling appointments and the no-refund policy. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team

Response from EmbodySep 29, 2026

Hi Tony, we're truly sorry to hear about the significant delays you experienced with your deliveries after your first order, and the frustration of being billed monthly without receiving your product on time. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we're committed to addressing your concerns. - Embody Team

Response from EmbodySep 29, 2026

Hi Laura, thank you for sharing this feedback with us. We're so sorry to hear about the delays and the difficulty you experienced getting clear answers and support. We understand how concerning it is to be waiting for medication while also trying to get assistance with your pharmacy and refund concerns. We appreciate you acknowledging that our team was eventually able to arrange our provider appointment. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we're committed to addressing your concerns. - Embody Team