EmbodyReviews of joinem.co

Response from EmbodyOct 1, 2026

HI Candice, thank you for sharing your feedback. We're really sorry you've had to deal with repeated delays and receiving the wrong medication, especially now being without your medication for two weeks. We also understand how frustrating it is to have paid $392 for a three-month supply and face difficulties getting a refund. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team

Response from EmbodyOct 1, 2026

We're very sorry to hear about the frustrating experience you've had with your GLP service, especially the confusion regarding your appointment and the incorrect cancellation information. We understand how upsetting it is to be told you missed an appointment and that your service was canceled when you hadn't done so. We'd appreciate the opportunity to review your account and the details of your appointment and the chat interaction to understand what happened and address your concerns. - Embody Team

Response from EmbodyOct 1, 2026

Hi Joy, we are truly sorry to hear about your frustrating experience with our customer service and the issues you've encountered with our website. It's disheartening to learn that your concerns have not been resolved despite your calls, and that you're having trouble booking your lesson. This is certainly not the experience we want for our customers. We would appreciate the opportunity to look into this further and address your concerns. - Embody Team

Response from EmbodyOct 1, 2026

Hi Jim, we sincerely apologize for the extremely frustrating experience you've had waiting over 30 days for your prescription and the lack of resolution after multiple calls. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team

Response from EmbodyOct 1, 2026

Hi Breanne, we're truly sorry to hear about your frustrating experience with communication delays, undisclosed additives, and issues with your medication. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team

Response from EmbodyOct 1, 2026

Hi Gretchen, thanks for sharing your feedback to us. We're so sorry this experience was so frustrating, especially after the changing delivery estimates, repeated delays, and receiving your medication later than expected. We understand how upsetting it must have been to spend nearly two hours trying to reach a manager, only to have the call end without resolution you were seeking. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and we will be reaching out to you to gather more details. Your feedback matters to us and we're committed to addressing your concerns. - Embody Team

Response from EmbodyOct 1, 2026

Hi Michelle, thank you for sharing your feedback and please accept our sincerest apologies for the significant delay in receiving your Tirzepatide order and the frustration this has caused, especially with missing your injection and the impact on your dosing schedule. This is certainly not the level of care we aim to provide our patients. We would like to investigate this matter thoroughly to understand what went wrong and address your concerns. - Embody Team

Response from EmbodyOct 1, 2026

Hi Karen, we are truly sorry that you've had to wait more than two weeks for your product after being charged, especially after speaking with multiple representatives without getting a clear resolution. Thank you taking this time to share this feedback. We would truly appreciate the opportunity to make things right and will be reaching out back to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team