Alissa H.
I started on GLP1 last month
I started on GLP1 last month. The shipment was on-time I started my injections within 5 days or payment and have been losing weight well. The meds work. Now I am on month 2 of my subscription and here's when the problems started. They ran my card on October 6th (2 days early) and it is now the 12th and I still have no meds. I was unable to do my injection last week and after speaking with a representative (that blamed me for it not shipping sooner, mind you, due to me asking 1 question before my card was ever even charged 🙃) I was informed it could be another 8 business days until I receive my medication. It is a monday and I take my injection on Thursdays. That puts me at 2 and a half weeks without my injection. I do not recommend to begin this journey with them unless you can call them 2 weeks before you're out of meds. Their standard time is 7-10 business days to ship so just keep that in mind before choosing this company... I will say that it took 4 days (including the weekend) for my 1st round of meds to be delivered so that is where they begin to mislead ya 😉
Response from EmbodyOct 13, 2026
Hi Alissa, thank you for sharing your feedback. We're glad to hear that your initial experience with the medication was positive and that you were seeing results. However, we're sorry that your second month has been affected by shipping delays and an interruption to your treatment schedule. We also regret that conversation with our representative left you feeling blamed rather than supported. We'd appreciate the opportunity to review your billing and shipment timelines to better understand what happened and clarify the next steps. We apologize for the frustration this delay has caused. - Embody Team