EmbodyReviews of joinem.co

Medication is not good my husband is taking the real zepbound and has done wonderful no cravings and weight loss , and it's a 20 copay ...we are on the same diet plan and I am still starving , I have lost 5 pounds but that is due to my hard work and not the diluted shot provided , I want to post a true review because this isn't cheap and if you have a Dr asked then to file your health insurance so you can get the real zepbound and actually lose the weight , I cancelled and I will not use this again nor the company , I will go through my direct Dr and actual lilly company for the meds this is 2 weeks with zero notice .

Everything continues to go wrong with Embody. I signed up for a 12-month supply of plain compounded semaglutide. After they took my $954, they changed my prescription without my knowledge or consent to Semaglutide compounded with B-12. I asked them to stop the shipment because I have long covid (which I disclosed during intake) and cannot take medications with binders or fillers because I get a mast cell reaction which is a severe allergic reaction. They refused. I was told the medication was safe because I'm not allergic to B-12. The medication came and, an hour after injecting, I had a massive allergic reaction which continued for 10 full days, causing me to lose two full weeks of work. I asked Embody to refund me for the medication because it was not what I ordered, but this only started a 4-month battle with AI bots and incompetent customer service agents. Embody finally promised me for the medication that had not yet been sent, but instead of refunding me for 9 months of medication (I had received 3 months), they only promised to refund me for 6 months. I was told that $507.00 was being processed as a return back to my account. When I received the return, it was for $447.00. I kept trying to get them to uphold their end of the agreement - to refund me fully for unusable mediction - but they refused and said that I was confused and didn't understand why they simply couldn't refund me. This is medical fraud. This is medical malpractice. And I am STILL fighting to get my money back from Embody. Whatever you do, DO NOT sign up with this company. If something goes wrong, you are in really big trouble. No one will help or make it right. They are not trustworthy and I would be very concerned about taking any medication they sell. I have already alerted the FDA MedWatch about the undisclosed ingredients in the Semaglutide compounded with B-12. I am lucky it didn't kill me. Still, I am out $507 of my hard-earned money because this company refuses to do the right thing. I believe this is a scam and a pill mill. Please be careful and go with a reputable company, even if it costs more. UPDATE: I am working with my bank's fraud department to get a chargeback from Embody. They looked at the horrific ineptitude in the correspondence from Embody and said, "Wow. That is a clear case of fraud." I just read Embody's response to my review... which was EXACTLY the same cut-and-paste response they gave to my last review. More bots. They are honestly and truly the WORST of the WORST. Don't be sucked in by the low price point. This is your health. Don't take the risk.

Extremely disappointing experience — poor communication, zero accountability, and an unresolved order My experience with Embody has been incredibly frustrating, and I would not recommend them whatsoever. I paid $80 for my monthly subscription. My original medication shipment was marked delivered on October 3, but it never arrived. I filed a claim with the delivery service and contacted Embody beginning October 5. From the very first contact, I was told my case was being escalated to senior leadership, prioritized, and that Embody would handle everything with the pharmacy. I was repeatedly told my replacement was being processed, with a quoted processing timeframe of 3–5 business days. Despite numerous follow-ups, the replacement never shipped. I was eventually informed that semaglutide was out of stock. What has been particularly unacceptable is the complete lack of continuity and accountability throughout this experience. Every single response, chat, and email I received came from a different person. I repeatedly had to explain the same circumstances, revisit the same questions, and recount the same history. Despite being told as early as October 5 that senior leadership was handling my case, I continued to chase updates for weeks. I had previously expressed concern about whether my communications were being properly documented. After attaching screenshots of prior conversations and explaining the history yet again, I was told my October 5 contact and chats would now be documented and my case escalated AGAIN. That only reinforced my concerns about how my case was being managed. Another frustrating development was being directed toward an RN appointment because my concern was described as medical. My immediate request has been straightforward: I want the medication order I paid for fulfilled. I did not initially have a live appointment with a doctor, clinician, or RN when placing my order, and I don't understand why resolving the failed fulfillment is now being redirected into an appointment process. If a new prescription, replacement, or medication alternative requires clinical review, that should be clearly explained and distinguished from my customer-service complaint. I am still seeking direct answers regarding any of my requests: refund, compensation for the failed fulfillment, subscription renewal and billing practices, and who is actually responsible for resolving this matter. Instead of a concrete resolution, I continue to receive apologies, additional escalation assurances, and requests to revisit the process. And they even said "no need to keep emailing about the same issue!" I expected better communication, transparency, ownership, and accountability. Unfortunately, after weeks of trying to get a resolution, I am still dealing with the same unresolved issues. The most frustrating part is that getting help has become almost as exhausting as the original problem. EDIT 10/23: Embody's reply to my review from reflects the exact same script I've received via Email 15 times. Still sending AI generated responses from "Customer Support." Way to go Embody!

They say they expedite shipment in 3 business days. After first shipment the second one took more than 2 weeks. Now the third one is 10 days in and still not shipped. The people you deal with clinics, VIP person Miguel, and staf answer questions nicely they just don’t get delivery very quick. Missed a week on 2nd shipment now am wandering if I’m going to miss another week.

IF I COULD GIVE 0 STARS I WOULD. I FILLED OUT MY INFO WHICH INCLUDED THE DOSE I WAS ON AND WHEN I FINALLY GOT THE MEDICINE ALMOST 2 WEEKS LATER IT WAS .04 MG AND 5 UNITS. I WAS TAKING 2.5 AND 10 UNITS, THAT WAS PLAINLY STATED ON MY INFO, ALSO WHEN I FINALLY GOT IT, IT WAS RED. WHY IT WAS RED IS BEYOND ME SO I ACTUALLY HAVE NO IDEA WHAT I PUT IN MY BODY. ALSO, THE ONLY MONTH I WAS ON IT I LOST 0 LBS. I WAS TAKING THE 2.5 10 UNITS FOR 3 MONTH AND LOST ALMOST 30LBS. SO SOMETHING ISNT RIGHT, IF I COULD I WOULD GET MY MONEY BACK FOR FALSE ADVERTISEMENT. IM NOT SURE HOW MUCH MORE INFO YOU NEED. I WAS NOT HAPPY WITH THE RESULTS WHICH WAS NOT LOSING A POUND. I WILL NOT REFER EMBODY TO ANYONE. MY NEICE REFERRED ME TO EMBODY. SHE SAID SHE LOST LIKE 5 LBS THE ONLY MONTH SHE WAS ON IT AND WASNT HAPPY SO SHE WENT WITH ANOTHER COMPANY. I WILL BE GETTING IT FROM MY DOCTOR AGAIN FROM NOW ON.

If I could give zero stars I would. I only used embody for 2 months and I cancelled my membership. Both months my medication was delayed in shipping. The second month they sent the prescription to a pharmacy that would not deliver it to me and cancelled the order without telling me. They placed another order, 5 days later, causing my next dose to be delayed atleast 10 days. When I contacted support the first time I was simply told it would be passed along to their team and nothing could be done. I contacted again 2 days later to express my frustration and was told again nothing could be done. When I clarified that they caused a delay in care and would do nothing to remedy that, I was offered $10 off my next dose, I pay $130 a month, not even a 10% discount for delay of care. I declined and cancelled my subscription immediately. The pricing is better than most of the independent companies offering tirzepatide, but it’s not worth the terrible customer service, delay in care, and lack of consideration for the people who pay good money for it. I had 2 friends who were going to sign up as well, but I’ve told them to look elsewhere.

One of the more frustrating customer service experiences ever. I was sent my medication before a nurse talked with me. Thankfully I got my medication but then setting up an appointment to talk to someone was so difficult, they canceled. They called back then canceled. I asked for monthly payments. They took the money out in one big payment. They sent me medication I didn't order. I can't tell you what a pain it was to deal with this company. I am very close to cancelling with them.

I was charged double in one month and product delayed for over a month. I was then informed they do not refund and are no longer sending torzeparide to my State. Still no product and no refund.