Tammy M.
When will I receive my meds???
2nd Update: I was contacted by customer service soon after leaving this review. They fixed the situation and increased my confidence this will not happen again. I am increasing the review to 5 stars for the excellent customer service. Update: I received my medication on 8/24, so I have changed my rating to 3 stars. If I have a prescription for monthly meds, the medicine should be received more timely. If next month goes smoother, I will increase my rating. Original: I filled out the intake form on 8/10/26 for my second dose, I had my credit card charged on 8/12 and had to send an email saying I have been charged with no response to my email and no order confirmation as of 8/17. Received an order confirmation on 8/18, but the order has not shipped as of 8/21. I doubt I will receive it on time for my next shot and it has been almost 10 days since they charged my credit card.
Response from EmbodyAug 24, 2026
We’re really sorry to hear about your experience and understand how frustrating it can be to wait for an important medication. We take concerns about communication and fulfillment seriously and would appreciate the opportunity to look into this for you directly. Thank you for bringing this to our attention.