EmbodyReviews of joinem.co

I received the first month medication and it seemed to be helping as I lost 5 pounds in the first month. HOWEVER, my second month, which was paid for, has not been received. It is 25 days late. I have gone a full month without the medication, payment was made and no medication. I keep getting the runaround with customer service with no resolve to receiving the medication. Poor service. I DO NOT RECOMMEND THIS COMPANY!! UPDATE: it has been two more days and no one has reached out to me as responded by Embody. I also have chatted in several times and have been given conflicting information. Last agent stated the medication HAS NOT YET BEEN SENT TO PHARMACY. And now I cannot get a hold of anyone over the phone. Most unprofessional company practices yet. Maybe I should find an attorney with all these bad reviews about shipping and getting the medication on time and start a class action suit.... UPDATE 10/09/2026 STILL WAITING AND JUST GETTING THE RUNAROUND FROM CUSTOMER SERVICE.

I attempted to get Embody glp1 product - Tirzepitide. They asked for an upfront payment, the best monthly rate was the 12 months so I paid them $1428. The process to attempt to get the product through a clinician provider has been non-stop for over 2 weeks now. I attempted to cancel my plan and get a refund as it stated in the promotional materials. They are refusing to give a refund but they are stopping the plan?? An I going to have to file a lawsuit in small claims court to get a refund?

This company is horrible. They are giving out dangerous medication with absolutely no guidance. I've contacted them numerous times to speak with a provider, never happens. Finally canceled. Stay away from this one!

They evidently have changed there policies and are now not offering refunds when a customer is not happy or the product does not work. That is not what I signed up for. And I would not have signed up if that policy was posted. Sorry no refunds if this does not work for you. I canceled the recurring charge to keep using there product because it does not work for me. I am gaining weight. I loose some weight when I stop using their product. Does not make sense to me. Before this I was prescribed by my doctor. Lost weight all was good. Noticed a big difference with their product. It did not feel the same when taking it. Did not curb my appetite at all. Lack of contact as well. They want you to use a portal. You cant log on without a code they email to you. When you go over to your mail to get the code then go back it cancels the code and wants to send another code. Have done this a number of times. I finally got on there once by having access to a second computer to save the site on one and finding a code on another. Indo not carry or have access to 2 computers all the time. This is a US company yet you can not contact them. India does not care what kind of service you get and you get no help from them. If you can understand them they are reading a script. This is ridiculous! It had made me stop buying anything on line at all ! Shall I keep going or dose this help.

I thought I found a winning company, ignored the reviews because my initial intake was good, quick communication, waited about a 1.5 week for the first prescription, they have a weird dosing schedule but it was close enough for me not to trip, BUT!!! here we are 2 months later, they took their payment in Sept 15!! waited til Sept 23 to even push the prescription to the pharmacy and today is Oct 05 and still no shipping information!! I’ve missed 2 doses and when I call I get a generic answer that the pharmacy can takes 7-10 business days to ship my medication even though their website says your prescription will be sent out about every 28 days!! I’m going to call again today but have no hope that anything will be resolved. And then to add to the frustration they give you a count down of how many days til your next payment, 8 days by the way, and I still haven’t received my last prescription, which is WILD!! I should have listened when people said this was a SCAM!!

This company is a SCAM. I had my original appointment & medication ordered on Sept. 1st. Every update I received said the pharmacy was processing my order. Nothing changed. I called and talked to customer service multiple times and was told my order was being "rushed" with the pharmacy. I asked for a refund and was told because my order was in process they could not offer a refund. Finally before I was to be charged for another month I called and cancelled and asked for a refund. Then I was told because I cancelled my account they could not offer a refund. So I either just had to get charged again for something I won't receive or settle with being out for the the first charge. This company is a scam. I have talked to multiple customer service agents, sent multiple emails. They do not care and my order still says "processing". Do not use this company unless you want them to steal from you.

The enrollment process seems sleazy. You tell them what you want and once you start the checkout process, they make you go through 10+ add-ons. If you happen to click the wrong thing, there is no way to remove it from the cart at any point. After the consultation, I tried to get a GLP-1, and it turns out I didn't qualify. But, they added on a product that I never wanted. I kept trying to cancel it but they wouldn't cancel the order. After several attempts to cancel, they still just say "they're trying". So they are charging me for something I never wanted and tried several times to cancel.

Dealing with a company that lies, is frustrating and beyond disappointing. I will be teaching out to file a complaint with the Attorney General. I am now four days passed my missed dose with no tracking number or shipped date. My dosage was supposed to be increased with this order so this delay is unacceptable. Every time I call they only show my original order in the system but yet I keep getting emails or text messages saying that my order has been delayed at the pharmacy. Now I’m afraid to trust the effectiveness of the medication. Based on other reviews, I’m going to assume canceling is going to be a nightmare.