EmbodyReviews of joinem.co

Response from EmbodyOct 6, 2026

Hi Meka, thank you for sharing your feedback and please accept our sincerest apologies for the frustrating experience you had when attempting to transition your existing dosage to our service, as well as the difficulty you faced when trying to resolve your concerns before canceling. We completely understand how stressful it is to feel like you are getting the runaround when providing proof of your current treatment plan. This is certainly not the level of care or service we aim to provide. We truly appreciate your feedback, and we would welcome the opportunity to look into your account details to better understand what happened and address your concerns. - Embody Team

Response from EmbodyOct 6, 2026

Hi Jane, we are really sorry you had to go through this, especially while dealing with significant side effects and seeking care from your primary care provider. We understand how upsetting it must be to have your concerns about stopping treatment and your pending shipment leave you feeling like you have no clear path forward. This is certainly not the level of care we aim for our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team

Response from EmbodyOct 6, 2026

Hi Lena, we are truly sorry this has been your experience. We understand how frustrating it is when shipment delays keep getting longer, especially when that results in missed doses and leaves you having to reach out through different support channels just to get help. That's not the level of reliability or support we want for our patients. We'd appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team

Response from EmbodyOct 6, 2026

Hi Karen, thanks for sharing your feedback. We understand why this experience left you frustrated, especially after being given an expected delivery timeframe and then learning that the medication could take considerably longer to arrive. We’re sorry for the lack of clarity around the pharmacy’s processing and shipping timeline, as well as the frustration you experienced when trying to cancel your order. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody team

Response from EmbodyOct 6, 2026

Hi Jennifer, thank you for sharing your feedback, and please accept our sincerest apologies for the delays in receiving your refills, the billing issues, and the poor support you experienced. We understand how concerning it is to face a potential interruption in your treatment and risk having to restart your dosage. This is certainly not the level of care or service we aim to provide. We would appreciate the opportunity to look into your account and work to address your concerns. Your experience matters deeply to us. - Embody Team

Response from EmbodyOct 5, 2026

Hi Brandon, thank you for sharing your feedback and please accept our sincerest apologies for significant shipping delays you experienced and the issue with receiving an incorrect amount of your prescription. We understand how crucial it is to get your exact medication on time for effective results, and this is certainly not the standard of care we aim to deliver. We would truly appreciate the opportunity to look into your account, investigate what went wrong, and help resolve these concerns for you. - Embody Team

Response from EmbodyOct 5, 2026

Hi Kristi, we are deeply sorry to hear about the extreme frustration caused by the delays in processing and shipping your order, as well as the complete lack of follow-up from our team and management. We understand how unacceptable it is to experience missed calls, delayed pharmacy submissions, and poor communication after submitting your payment. This is certainly not the standard of service or care we strive to provide to our patients. We would truly appreciate the opportunity to look into this matter thoroughly and address your concerns directly to help make things right. - Embody Team

Response from EmbodyOct 5, 2026

Hi Emily, thank you for sharing your feedback. We are truly sorry to hear about your experience and understand your immense frustration regarding the missing item and the delay with your refund. It is completely reasonable to expect a timely resolution after being promised one. We would appreciate the opportunity to look into your account details and help resolve this situation for you as quickly as possible. - Embody team