Tammy H.
Rating
Friendly and helpful

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
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Showing 6,454 reviews with 5 stars · Clear filters
Tammy H.
Friendly and helpful
Deann
Whoever I had to deal with, I was very comfortable with and very helpful.
Robert F.
Update: Embody reached out to me as promised and solved my issues and concerns immediately. The communication and service since has been first class and all of my hesitation has been alleviated. My account representative, Glenda, has been an absolute delight to work with and has been in contact with me on a daily basis providing me with excellent service. I am confident that this will be a great experience moving forward. Well, here we go! My worst fears coming to fruition. I placed my first order last week. I immediately started receiving messages and emails…….”thank you for joining, we are processing your order, the order is with the pharmacy (not the one they advertised (btw), we’ll contact you as soon as your order ships…..”. Now I’m getting 3 messages every day stating “your order has been delayed due to high volume, so sorry for the delay….” There is no issue contacting Customer Service. They are quick to respond with lip service every time and no solution to the issue. In fact today they gave me the number of the pharmacy so that I could track down my prescription!!! Why am I paying them?? I’m sure I’ll be canceling this order before the end of the week - very disappointing. Not sure how they get high ratings!
Response from EmbodyAug 31, 2026
We sincerely apologize for the frustrating experience you've had with your first order. It's completely understandable that you're disappointed by the repeated delays and the lack of a clear resolution from our customer service team. We regret that you were given the pharmacy's contact information to track your prescription, as that is certainly not the service we aim to provide. We’d appreciate the opportunity to look into your specific order and find out where the delay is occurring so we can provide you with a more meaningful update. Please reach out to our support team with your account details so we can review this directly and address your concerns. - Embody Team
Nena
Al principio un poco confusa la atención porque hicieron mal el despacho de mi medicamento, pero lograron dar solución. Han estado atentos de mi necesidad.
Myra J.
Very easy transaction and very polite
Jazzmyn B.
Everyone’s so kind and informative
Timothy G.
The Dr was very professional and answered all my questions
KR
The provider asked me questions, answered my questions and explained our plan.