EmbodyReviews of joinem.co

Response from EmbodyOct 16, 2026

Thank you for taking the time to share your feedback. We recognize how critical it is to receive your essential prescriptions on schedule, and we share your concern regarding the missing shipment that has left you without your necessary supply. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team

Response from EmbodyOct 16, 2026

Hi Nick, we completely understand your frustration and valid concerns regarding the delay with your refill. This is certainly not the level of care we aim to provide to our patients. We are deeply sorry for this experience and the stress it has caused so early in your journey. We would appreciate the opportunity to look into your account and help resolve this issue for you. - Embody Team

Response from EmbodyOct 16, 2026

Hi Beth, we are truly sorry to hear about the confusion surrounding your refill approval and the conflicting details provided by our support team. It is completely understandable how stressful it is to face an unexpected delay with your upcoming dose, especially after expecting your shipment to arrive on time. This is certainly not the level of care we aim to provide to our patients. We deeply regret the impact this has had on your experience and your confidence in our service, and we would appreciate the chance to look into your order details to help address your concerns. - Embody Team

Response from EmbodyOct 15, 2026

We are truly sorry to hear about the delay with your second shipment, especially after experiencing success during your first month. Missing a weekly dose is understandably concerning, and we regret that your interactions with customer support failed to provide accurate updates or resolve the issue. We understand how disappointing it is when delivery timelines are not met after early payment. Your feedback regarding our monthly subscription process has been noted, and we would appreciate the opportunity to review your account and help address this situation. - Embody Team

Response from EmbodyOct 15, 2026

Hi Nancy, thank you for sharing your experience with us. We're truly sorry that you've had to deal with so many issues throughout your journey with Embody. While I'm glad our team was able to send replacements for the medication and the empty package, I understand that these resolutions don't erase the frustration caused by the other problems you experienced. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team

Response from EmbodyOct 15, 2026

Thank you for sharing your detailed feedback. We are glad to hear your package arrived promptly and securely, but we are truly sorry for the frustrations you experienced regarding mixed communications from our clinical care team, inconsistent pricing information, and a lack of progress during your time on the program. Your insights regarding our pricing transparency and clinical responsiveness are incredibly valuable, and we are actively working to streamline our guidance and ensure accurate information across all platforms. - Embody Team

Response from EmbodyOct 14, 2026

Hi Kelly, we are truly sorry to hear about your experience with receiving medication containing an additive you specifically asked to be removed, as well as the repeated shipping delays and lack of follow-up from our team. This is certainly not the standard of care or communication we strive to provide. We would appreciate the opportunity to look into your account, review what went wrong with the pharmacy escalation, and help address your concerns. - Embody Team

Response from EmbodyOct 14, 2026

Hi Tiffany, thank you for sharing your feedback. Please accept our sincerest apologies for the frustration and inconvenience caused by the billing error, the hassle of reaching out to multiple representatives for a refund, and the subsequent shipping delay that interrupted your progress. This is certainly not the level of service or care we aim to provide. We appreciate your patience as we work to ensure your future shipments arrive smoothly and without further issues. - Embody Team