EmbodyReviews of joinem.co

I wish I had never signed up. Two months in a row, my medication order was delayed because of this company’s failures, not mine. Last month, no one told me I needed to submit a refill form. I called, and the rep said it would be processed without even checking. I only found out about the missing form on my second call, days later. I missed my dose by 6 days. This month, it happened again, even though my prescription was written for three months ahead. My card was charged on the 8th, but my order was not sent to the pharmacy until I called on the 15th. It was then transferred to a different pharmacy and delayed again. I am now days past my dose with no delivery date. Their patient portal is unreliable, with missing shipments and instructions. Reps keep saying “don’t worry, we’ve got it,” and nothing changes. I was promised a nurse call twice and a doctor’s call after my missed dose. Nobody called any of those times. When I escalated to a manager, I got generic, copy-paste replies. They refused to name a point of contact or explain what they will change, and basically admitted that nothing will. They are never late to charge your credit card, but they cannot get you your medication on time. If you depend on a medication being delivered on schedule, please look elsewhere. I am leaving, and I would not recommend them to anyone.

I was not qualified for trizepitide and they had already taken the $400 + for the medication and it has been over s month and seen 3 providers and still haven't gotten a refund. All customer service tells me is that the provider hasn't put notes in and scheduled yet another appt with provider.

My initial order took almost 3 weeks before I even heard back from someone even though they had already debited the amount from my account. I finally received shipment and everything checked out. I completed my assessment for the 2nd shipment, I did not request a reduced dosage and nothing was recorded to indicate a reduced dosage. The first vial contained 3ml of 20mg Tirzepatide. I was instructed to inject 43 units weekly to maintain my 8.5 dosage. However, the next vial they sent me was not the same strength as the last AND they wanted me to take only HALF of the dosage I took last time. Instead of taking 8.5 weekly this time, they instructed me to take 34 units on a 12.5mg (2ml) bottle and said it calculates to 8.5mg. Clearly, it only calculates to me taking 4.1mg weekly. I don't know if they think I'm stupid or what. But they have a huge lawsuit on their hands, playing games like this. I was able to do a bit of research and there is a whole thread of complaints of this happening to others. Google: Embody GLP1 dosing issues and see what comes up. They are preying on other's ignorance and cheating you out of your money.

They are scammers and stole $129. I wanted to transfer a prescription over and they essentially asked for an arm, a leg, and everything in between. They made it impossible for me to get a prescription from them. I asked for and then demanded a refund and dis not receive a response. I know I'm not the only person they’ve done this to. They should be shut down and forced to return all of the money they have stolen.

If I could give a negative review, I would. I ordered my medication on October 7, and since then I’ve been bounced around between multiple agents. First they said there was a backlog. Now someone emailed saying there’s a problem with my prescription. Which one is true? No idea — because nobody seems to know what they’re doing.They took my money instantly but can’t deliver the medication or give a straight answer. I have all the messages saved, and the lack of accountability is unbelievable. If you want to wait 1–3 months for something you paid for, this is the company for you. I’m honestly at the point where I don’t know what to do or who to believe

It has been a month since my last review on 9/21/26. It is very important to all who are considering purchasing tirzepatide from Embody that you read all my reviews. Despite assurances from customer service that information would be forthcoming, I have yet to receive any response to my questions regarding the tirzepatide sold by your company. Every consumer who purchases your compounded tirzepatide deserves to have these questions answered. My questions concern FDA compliance, product formulation, and pharmacy sourcing for a product that you will be injecting into your body. The fact that these basic questions remain unanswered is not only unacceptable, but raises serious concerns about your company's commitment to consumer safety and transparency.

Try being honest. 1st shipment was fine, 2nd shipment i went 2 weeks without my meds, I was charged but didnt recieve the product until weeks later. This month I got charged but here I am again 20 days later without my meds. A complete run around,I can't get anybody on the phone that can help i just keep hearing, "im sorry i understand your frustration." Ive been told 3 different dates that the pharmacy has recieved my script and it should be 7 to 10 days for approval? What? This makes no sense, and they refuse to return my money. ( i did cancel ) i have nothing good to say about the customer service and the filling of my subscription. I will be calling the Better Business Borough on this matter. Also I had a phone appointment supposedly with a medical professional last month looking for my prescription and he was so rude.Looking at other reviews these are all common complaints from many other individuals.

⭐ 1 Star — Extremely Disappointing Experience. Buyer Beware! I am extremely disappointed with Embody (JoinEm) and their lack of customer service and accountability. I originally purchased a three-month semaglutide subscription for $228. On September 28, I paid an additional $81.54 to upgrade my prescription to tirzepatide. Embody accepted my payment and even updated my account to show tirzepatide as my active subscription. However, despite charging me for the upgrade, they continued shipping semaglutide, including another shipment in October. I never received the upgraded medication I paid for. I have repeatedly contacted customer service through their chat system, attempting to get a refund of the $81.54. Unfortunately, I have gotten nowhere. It is incredibly frustrating to pay for something, not receive it, and then have to fight to get your own money back. What makes this particularly concerning is that this company is dealing with prescription medications. Customers should be able to trust that their prescriptions, payments, and treatment changes are handled accurately and professionally. I am now pursuing formal complaints through the Better Business Bureau and other consumer protection channels. I would strongly caution anyone considering Embody to think twice before giving them your money. My experience has been one of poor communication, failure to deliver a paid upgrade, and an unacceptable lack of resolution. All I have requested is a refund of the $81.54 for the upgrade I never received. That should not be this difficult.