EmbodyReviews of joinem.co

Response from EmbodyJun 18, 2026

Hi Chrissy, Thank you for sharing your experience. We're sorry to hear your medication arrived after a weekend delay and was left in the sun. At Embody, we take the safe delivery of medications seriously, and we understand your concern. If you haven't yet, please reach out to our support team with your order information, and we'll review the situation right away. We'll make sure you're taken care of and work with you to find the appropriate resolution. We appreciate you bringing this to our attention and look forward to helping.

Response from EmbodyJun 18, 2026

Hey Ray, Thank you for taking the time to share your experience. We're sorry to hear that the outcome of your order did not align with your expectations. We understand your frustration, particularly when you had communicated specific dosage requirements and believed additional confirmation would be provided before shipment. Patient safety is our top priority, and medication decisions are ultimately made by licensed providers based on their clinical assessment and applicable prescribing guidelines. That said, we never want a patient to feel unheard or surprised by the process. We'd appreciate the opportunity to review your account, the communications with our support team, and the provider's recommendations so we can better understand what occurred. Please reach out to our support team directly via your patient portal, and we'll make sure your concerns are thoroughly reviewed and that you're taken care of. Thank you for your feedback. it helps us continue improving the patient experience.

Response from EmbodyJun 18, 2026

Thank you for sharing your experience and we're sorry to hear about the frustration you've encountered while trying to cancel your account. We want to be clear that it is never our intention to delay or prevent a cancellation request. If you've asked to cancel, we understand the importance of having that request handled promptly and without confusion. We just want to present all the options. Rest assured, we'll make sure the get this sorted our for you. We appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you.

Response from EmbodyJun 17, 2026

Charlotte, I can't comment on anyones individual medical history but if you're a new GLP1 user you start at a low dose to get your body used to being on a GLP1 and mitigating side effects. It's not a magic process and does take some time. With that said we stand by our 100% satisfaction policy and would be happy to replace any order if you need! [email protected] or (855) 807-3969. Thanks!

Response from EmbodyJun 17, 2026

Hi Chepane, For Sermorelin our pricing is $99 first month and $199 rebill or you can lock in flat pricing on bundles forever. We're very clear about that on the checkout page. With that said you should absolutely be getting a refund or cancelation processed if you ever requested one. I will look into your account but if you ever need anything our email is [email protected] or call us at (855) 807-3969

Response from EmbodyJun 13, 2026

Hi Dan, you should never ever be charged after you cancel. That's not something we would ever do and I will make sure that it is rectified immediately - that is very disappointing. We previously did have a $149 first month intro program but have since moved to a $79 Sema & $129 Tirz first month (with $100 off your first month). So it renews at $179 & $229 or you can lock in $79 and $129 forever on a 12 month bundle. In regards to dosing - if it's your first time on a GLP1 you have to get your body used to the medication at a low dose. That's a medical provider decision and not ours. I'd love to offer you a free month on us if you're open to it - [email protected] and please reference this note. Thank you!

Response from EmbodyJun 13, 2026

Wendy, it is completely unacetable that someone on the team told you $149/month was confirmed and then the price went up. The team should have immediately moved you onto that plan and fixed it. I will make sure you get an immediate refund for the difference if that hasn't been processed yet. We now have a completely different pricing model: $79 Sema & $129 Tirz first month (with $100 off your first month). So it renews at $179 & $229 or you can lock in $79 and $129 forever on a 12 month bundle. For the troubles we'd love to offer you a free month on us - please email [email protected] and reference this note. Thank you!

Response from EmbodyJun 13, 2026

Paula - we have a stellar member support team that is always happy to help over email ([email protected]) or M-F on phone 8am - 5pm PT (855) 807-3969