Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
joinem.co
Website
joinem.co
Category
Personal Care
Location
Wilmington, Pennsylvania
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 30% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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DONT ORDER FROM HERE! BAIT AND SWITCH! AND AFTER FOUR SALAD DAYS SEVERAL TIMES A DAY TELLING THEM TO CANCEL MY ORDER THEY SHIPPED IT OUT AT THE FIFTH DAY!!!!! IT WENT FROM 149 A MONTH TO 399 WHICH IS RIDICULOUS!!!!!!
JUST DON'T DO IT!
Response from EmbodyJun 30, 2026
The introductory pricing is for the promotional period, not forever, and I'm sorry if that wasn't clear during sign-up.
If you haven't already, please send a message to our Care Team through your patient portal. They'll be happy to review your account, answer any questions about the promotion and your order, and see how they can help turn this experience around.
We appreciate you sharing your feedback and hope we can earn another chance.
KP
Khara P.
I am loving the medicine so far
I am loving the medicine so far! It did take a good while to get to me and I paid $149 for my first month but the renewal was just processed and I was charged $399! At no time was I told it was going to more than double in price the second month
Response from EmbodyJun 26, 2026
Hi Khara, we're sorry that you missed this info during sign up and that the increase wasn't clear. Please reach out to our support team and they will make sure you're taken care of!
CB
Cynthia B.
Tell the truth
Tell the truth, They give you one price 149.00 then for your refill it’s 399.00. This is not right I will be canceling my subscription as well
Response from EmbodyJun 26, 2026
Hey Cynthia, we're very sorry that it wasn't clear the promotional price would revert to the regular price after the promotion ended. Please reach out to our support team and they will get you taken care of.
MW
melissa W.
False advertising in price after…
False advertising in price after stating I can’t afford the extreme increase they offered a lower price. So in meaning they could offer it at the lower initial price. Yet they price gouge. This is someone’s last chance or hope without insurance and even that in this economy being disabled vet they still only care about making that money. Not ok. 1 star because i did get my first month at the price they said it would stay at . Also no lt professional
Response from EmbodyJun 25, 2026
Hi Melissa, the promo was only good for the first shipment, we're sorry you missed that during sign up. If you haven't yet, please reach out to our support team so we can get you taken care of. They are very helpful and happy to work things out with you to help turn your experience around.
JC
J C.
Scam
I was approved for 3 month supply then I was charged and never received my prescription and I contacted support with no answer and it's been almost a week with no update or anything....false advertising on the 24/7 support and times for shipping after approval.....
Response from EmbodyJun 25, 2026
Hi! Sorry to hear you had to go through this, that sounds very frustrating.
Our support team is usually on top of things so let's take a look at your case. The best way is to reach out through the patient portal,
https://care.withembody.com/communications
which gives you direct access to the care team and the doctors.
If you haven't yet, please do so and we'll get you turned around in no time.
KD
Kristi D.
Terrible experience so far
Terrible experience so far! My husband and I both signed up. I’ve taken glp1s before (and recently), so I thought I would have the opportunity to discuss my dosage prior to shipment - I did not. As a result, my food noise is no different than it was before. I’ve tried to reach out to support numerous times and so far I’ve received zero response. Not one time have I spoken to a nurse or a doctor. Basically, I feel like I just wiped my a$$ with $129. Companies like this piss me off. Don’t advertise that you have 24/7 support when you don’t. First of all, you aren’t even available on Saturdays and Sundays… so technically that would mean at best, you offer 24/5 support. But then factor in that their support offices operate on the west coast and that adds another layer to the complexity of trying to get in touch with support. Having said that, if you call before or after hours, you get an answering machine. Since when is an answering machine 24/7 support? Don’t get me started on the misleading language of their website! Read the fine print or else. Honestly, it’s all just garbage… hot stinking garbage, meant to take advantage of people who are desperately seeking to lose weight. Honestly, they should be ashamed of themselves, but they’re not. They just want your $$$ each month. Do yourself a favor and don’t sign up for this scam!
Response from EmbodyJun 25, 2026
We are actively trying to get you taken care of and we are truly sorry to hear about your frustrating experience. We have a patient portal for cases like this where you can connect directly to our care team and even a doctor if need be.
We are always reviewing our communication channels and support availability to ensure we provide clear expectations and responsive assistance. Please respond to our request for more information so we can make sure we can help you in the best way possible.
SH
Shelly
They lie about pricing they advertise…
They lie about pricing they advertise 149 a month no increases then they try to hit you for 300 the second month. No transparency with communication. You get one person then another then another and nothing gets solved. I paid 149 month one then month 2 they increase it to 299 although they tell you its 149 every month after. Its all lies i paid 149 for second month now they are saying they wont send it until they get another 149. And they r3fuse to refund my money cause i cancelled and asked for refund. They try to pull o good one by saying they will credit me 149 . Uh hello dumbass your still charging me 300 before i get my stuff. So how is that crediting me 149. Just cancel and return ny money.
Response from EmbodyJun 25, 2026
We couldn't find any information regarding this event on our end. We do our best to be upfront about pricing and always try to take care of our members. We'd be happy to take another look if you reach out to us directly via the patient portal Shelly.
CI
Cindy
Beware!!! Please read my notes...This is a SCAM!!
After seeing many ads from Embody come across my Instagram feed I was intrigued by their pricing claims. I saw several ads, that I actually saved, that claimed Tirzepatide for "$129.00 per month, Forever", "No long term commitment required", "No hidden fees", "Ships in 1-2 days". Unfortunately their claims are a bait and switch tactic and complete fraud. I was with another company paying $179. for a compounded Semaglutide. I had a lot of blood work done about a year ago and was originally prescribed Trizepatide but could not afford the cost. When I saw the ads for $129.00 a month I was interested. I ended my previous subscription and joined Embody on a monthly plan (Which means you only pay monthly.) That was almost a week ago. I was immediately charged the agreed $129.00 but I just found out the following day they took an additional $229.00 out of my account without my authorization. Their claim of shipping in 1-2 days is also false as it's now been almost a week and I have no medication and am currently out $358.00. Please, please beware of this company!! They use bait and switch tactics and are flat out lying.
Update:
I am smarter than this and feel stupid I fell for this scam....please read this so you won't fall victim as I did. I did some research and found out the address Embody listed on their website, 1811 Silverside Road in Wilmington, DE, is actually a Jewish middle school and Jewish center called Chabad Center for Jewish Life. They have never heard of Embody or their parent company which is Modern Metabolic Medicine, Inc. Modern Metabolic Medicine just registered with the Secretary of State in DE at the end of December, just six months ago. They listed with the secretary of State the same false address (Unfortunately when a company registers their business the state department does not verify addresses.). If you look at all the responses here on TrustPilot they are mostly the same response, pasted over and over so it looks like they are responding. Please take a good look at all the "positive" reviews. It appears they are actually writing these reviews themselves, not actual customers. It is extremely unlikely a company would have 50% negative reviews and 50% positive. It is likely they are posting positive reviews to wash out the negative and not be flagged with a warning label by TrustPilot. And keep in mind, there has to be many others that don't use or know about TrustPilot.
Also, they appear to be running this company from possibly the Philippines or another country. I am on the Pacific time zone and went back and forth with them about the unauthorized money they stole from my account. Each response was always in the middle of the night. When I called the phone number listed on their website, you receive a recording stating they are not taking calls at this time. Please look close to the negative comments and you will see a pattern, they are stealing money from customers accounts that the customers did not authorize and the medication does not work.
My bank has marked this company as fraud. We are in contact with the US Attorney Generals office. I have sent all this information along with a detailed legal report. Once I told Emody's customer support this, they refunded the $229.00 they stole and I received a delivery from them several days later (Which was 1 1/2 weeks after I placed my order).
Once I received the package I opened it and found it was only one dose. Now they are claiming it is a months worth even though it clearly is marked on the vial as only 2.5mg which is a single dose and they are refusing to refund the $129.00 I paid.
Once I received the medication I looked up the pharmacy they used, CasaPharma RX located at 12855 Capricorn St, Stafford TX. This "pharmacy" appears to only be a lab that deals with GLP1's and they have consistent bad reviews. Customers who had been on GLP1's for a long time through other providers and switched because of the lower cost offer, found the medication does not work.
Sadly it will take a little time for both the State Department and the US Attorney Generals office to shut this company down, and scammers know it. Scammers will steal as much money from as many people as possible until they are finally stopped.
Response from EmbodyJun 24, 2026
Thank you for taking the time to leave a review.
We're sorry to hear that you feel disappointed with your experience. We understand that questions around pricing, billing, and order timelines can be frustrating, and we take all feedback seriously.
Our team is committed to providing clear communication and transparency throughout the patient journey, and we carefully review concerns brought to our attention so they can be addressed appropriately. We appreciate you sharing your perspective and value the opportunity to continue improving our patient experience.
Thank you for your feedback.