EmbodyReviews of joinem.co

Terrible customer service, and response time. Delay in shipping my medication. This was a bad experience for a new patient.

I was so happy with this company month one. But when my refill came I was charged $399 instead of my "locked in" price of $149. That is fraud. At no time was I told of a changed price and of course I am canceling. If I am going to be charged this much I will go with the company that at least is transparent about charging a membership fee, it still equals a lot less than this. Please please disregard my previous good review, I was duped. I only hope others join me in reporting them to the BBB for fraudulent practices.

Im still on my 3rd week, paid $149. They asked to do an intake for the next month. All I got was an approval email for a dosage increase. Wished they had included in the email that I will be charged 399. I definitely would have canceled, thought the 149 was a forever price. I reached out once I got the charge on my account. Emailed and texted them but no response. Now I have to dispute the charge.

My product arrived broken && I’m still waiting to see what they are going to do about it.

Your shipping advertisement is a lie. It does not ship out in 2 business days. It's 5-7 business days before I even get a tracking number (which I still haven't got). And then there's the fact that every single vial has some sort of additive, which is not mentioned before you try to sign up. When asked, you say you can't offer the medicine without B vitamins or whatever. If I had known about the shipping or the vitamin nonsense I would have steered way clear and I will warn other people about this.

Not giving me my refund back. I don’t not want the product and I was told to not use it by my doctor due to an up coming surgery. And I still have not received the refund. It’s been over 2 weeks.

I would give a Zero if I could. They totally lied to me to get me to sign up. They convinced me to switch from RO to them promising that I would stay on track and get an increase in medication. Then they prescribed the lowest dose possible. I caught it same day and told them not to send and it was the wrong dose. They then sped things up and shipped it anyway. Called several more times and each time I was told that it would be resolved, which was a lie. Then they told me too bad that they already sent me medication.

The decision has already been made. Negotiating with these people has been an exercise in futility and frustration. See for yourselves: Embody Hello Diane, We’re really sorry for how confusing this felt. We want to clear up exactly what happened, because the “denied” and “approved” messages were for two different items. First, an important update on the shipment: your tirzepatide order has already been delivered (tracking number 1ZK5A639NT28265143), so we’re not able to stop shipment. The treatment that was denied was the NAD+ Injection Monthly. That was denied due to your history of hypertension, and you were not charged for NAD+ since it was only a preauthorization. The treatment that was approved was the tirzepatide/B12 injections (Level 2, 5 mg weekly). That tirzepatide order was processed before we received your cancellation request, which is why we weren’t able to stop it in time once it was already processed in the pharmacy. On the refund: because the order was sent, we’re not able to process a refund at this point. Licensed Providers · US-Based Pharmacies · HIPAA Compliant —————————————————————— These people both denied and approved me in the same email. It was very confusing. I told them to stop any charges on my card and to cancel any sort of subscription they baited and switched me into. They advised me that they would be issuing a full refund, but then came back twice and said that they would not. I have filed complaints with the Better Business Bureau and the FTC for fraud. I have also contacted my bank. Do not do business with these people. They are highly unethical.