EmbodyReviews of joinem.co

Response from EmbodyJul 4, 2026

We are truly sorry to hear about your experience with the dosage of your prescription. We understand your frustration and take your feedback seriously. Please reach out to our support team directly so they can get you taken care of

Response from EmbodyJul 3, 2026

We're sorry to hear your experience left you with so many concerns. We take allegations like these very seriously and are committed to reviewing them thoroughly. We also want to reassure you that our medications are prepared by licensed U.S. compounding pharmacies that follow applicable quality and safety standards. We've made significant improvements to our communication and response times, and if there are any outstanding concerns, we'd appreciate the opportunity to review your account and address them. Thank you for taking the time to share your feedback.

Response from EmbodyJul 3, 2026

We sincerely apologize for the frustration you've experienced with your cancellation requests. We understand your concern and want to assure you that we are taking your feedback seriously. We are actively reviewing our processes to ensure all cancellation requests are handled efficiently and effectively.

Response from EmbodyJul 3, 2026

Some compounded medications may include additional ingredients, such as vitamin B12, depending on the prescribed formulation. If you have concerns about your medication or the side effects you're experiencing, please send us a message through your patient portal so our team can review your prescription and discuss the best next steps.

Response from EmbodyJul 3, 2026

Getting ghosted is only fun around Halloween. Our onboarding and ongoing patient support are handled by separate teams, and we've made significant improvements to our support response times to provide a much better experience. If you still have questions about your treatment, pricing, or account, please give us a call or send us a message through your patient portal. We'd be happy to review everything with you and help clear up any concerns.

Response from EmbodyJul 3, 2026

To clarify, treatment decisions, including whether a consultation is needed, the prescribed dosage, and whether a compounded formulation includes vitamin B, are made by licensed medical providers based on their clinical judgment and your medical information. No reason to worry, that's all standard practice. We've made significant improvements to our communication and support, and if you still have questions about your prescription or treatment plan, we'd appreciate the opportunity to review them with you.

Response from EmbodyJul 3, 2026

Missing a scheduled appointment is not the level of service we strive to provide. We've made significant improvements to our support and communication, and we'd appreciate the opportunity to review what happened and make things right. Thank you for taking the time to share your feedback.

Response from EmbodyJul 3, 2026

We are sorry to hear about this misunderstanding. We are looking into why this occurred to prevent it from happening again.