customer
Completely Disappointed
My medicine was mailed out on a Wednesday and did not receive it until the following Monday. It was hot and all the ice packs had melted. They wouldn’t replace the medicine. I was told one price and now that has changed. I was very specific in my questions on the price and I was flat lied to.
Response from EmbodyJul 6, 2026
We're sorry to hear about your delivery experience and understand why you'd be concerned about your medication after the delay. We also regret that your billing experience left you feeling misled. The promotional pricing applies to the introductory period, after which the standard monthly price takes effect, and we understand how frustrating it can be if that wasn't clear. We've continued to strengthen both our communication and support experience, and we'd appreciate the opportunity to review your shipment and billing concerns. Thank you for taking the time to share your feedback.